Update - Northwestern Information Technology continues to work on restoring full redundancy for network connectivity between the Chicago and Evanston campuses.
There is no impact to services at this time.
The next update will be provided by 15:00 CDT on Monday, October 5th.
Oct 03, 2026 - 12:07 CDT
There is no impact to services at this time.
The next update will be provided by 15:00 CDT on Monday, October 5th.
Oct 03, 2026 - 12:07 CDT
Update - Northwestern Information Technology continues to work on restoring full redundancy for network connectivity between the Chicago and Evanston campuses.
There is no impact to services at this time.
The next update will be provided by 12:00 CDT on Saturday, October 3rd.
Oct 02, 2026 - 16:55 CDT
There is no impact to services at this time.
The next update will be provided by 12:00 CDT on Saturday, October 3rd.
Oct 02, 2026 - 16:55 CDT
Update - Northwestern Information Technology is working to restore full redundancy for network connectivity between the Chicago and Evanston campuses.
There is no impact to services at this time.
The next update will be provided by 17:00 CDT.
Oct 02, 2026 - 14:43 CDT
There is no impact to services at this time.
The next update will be provided by 17:00 CDT.
Oct 02, 2026 - 14:43 CDT
Update - Northwestern Information Technology continues to investigate an issue affecting redundancy in the network connectivity between Chicago and Evanston campuses. Support staff are working to restore full redundancy as soon as possible.
There is no impact to services at this time.
The next update will be provided by 15:00 CDT on Friday, October 2nd.
Oct 02, 2026 - 11:30 CDT
There is no impact to services at this time.
The next update will be provided by 15:00 CDT on Friday, October 2nd.
Oct 02, 2026 - 11:30 CDT
Update - Northwestern Information Technology continues to investigate an issue affecting redundancy in the network connectivity between Chicago and Evanston campuses. Support staff are working to restore full redundancy as soon as possible.
There is no impact to services at this time.
The next update will be provided by 11:30 CDT on Friday, October 2nd.
Oct 02, 2026 - 09:26 CDT
There is no impact to services at this time.
The next update will be provided by 11:30 CDT on Friday, October 2nd.
Oct 02, 2026 - 09:26 CDT
Identified - Northwestern Information Technology has identified an issue affecting redundancy in the network connectivity between Chicago and Evanston campuses. Support staff are working to restore full redundancy as soon as possible.
There is no impact to services at this time.
The next update will be provided by 9:30 CDT on Friday, October 2nd.
Oct 01, 2026 - 17:17 CDT
There is no impact to services at this time.
The next update will be provided by 9:30 CDT on Friday, October 2nd.
Oct 01, 2026 - 17:17 CDT
About This Site
Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.
To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).
Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.
Administrative and Business
Operational
CAESAR (Student Information Systems)
Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
Operational
ConnectNU (Student Information Systems)
Operational
Data Warehouse Services (Reporting and Analytics)
Operational
ECATS (Student Information Systems)
Operational
Facilities Connect (Facilities)
Operational
Faculty Recruitment System (Human Resources Systems)
Operational
Grad Student Tracking System (Student Information Systems)
Operational
iBuyNU (Finance and Procurement Systems)
Operational
CERES (Research Administration Systems)
Operational
myHR (Human Resources Systems)
Operational
myHR Learn (Human Resources Systems)
Operational
Northwestern Loan Application System (Student Information Systems)
Operational
NUFinancials (Finance and Procurement Systems)
Operational
NU Parking (Facilities)
Operational
NUPlans (Finance and Procurement Systems)
Operational
NUPortal (Finance and Procurement Systems)
Operational
OnBase (Workflow and Document Management)
Operational
Our Northwestern (Alumni and Advancement)
Operational
PerfectForms (Workflow and Document Management)
Operational
Power BI Visualization (Reporting and Analytics)
Operational
Research Portal (Research Administration Systems)
Operational
Tableau Visualization (Reporting and Analytics)
Operational
Student Opportunity Application Portal (Research Administration Systems)
Operational
Wildcard (Finance and Procurement Systems)
Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems)
Operational
Smartsheet
Operational
Splunk (Reporting and Analytics)
Operational
ERS (Effort Reporting System) (Finance and Procurement Systems)
Operational
Blackthorn Events (Alumni and Advancement)
Operational
Graduate Student Progress (Student Information Systems)
Operational
CatConnect (Alumni and Advancement)
Operational
GiveCampus (Alumni and Advancement)
Operational
myHR Learn Integration (myHR Learn)
Operational
Communication and Collaboration
Operational
Digital Signage (REACH) (Mass Communications)
Operational
Email Defense System (EDS)
Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications)
Operational
G Suite (Email and Calendaring)
Operational
Microsoft Teams (Instant Messaging)
Operational
NU Listserv (Mass Communications)
Operational
NUsites (Self-Service Web Publishing)
Operational
Office 365 (Email and Calendaring)
Operational
Microsoft OneDrive (Document Sharing and Storage)
Operational
Public Group/Distribution List (Mass Communications)
Operational
Microsoft SharePoint (Document Sharing and Storage)
Operational
Television Services
Operational
Zoom Video Conferencing (Videoconferencing and Telephones)
Operational
Zoom Web Portal (Videoconferencing and Telephones)
Operational
NUInfo (Web Publishing and Hosting)
Operational
Web Content Management System (Cascade CMS)
Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring)
Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom)
Operational
Automated Telephone Directory (Videoconferencing and Zoom)
Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure
Operational
Encryption Key Escrow
Operational
Endpoint Device Backup
Operational
Endpoint Software and Configuration Management
Operational
Mobile Device Management (MDM)
Operational
Workstation Imaging
Operational
Identity and Access Management
Operational
Active Directory (Directory Services)
Operational
CyberArk (Privileged Account Management)
Operational
Duo Core Authentication Service (Authentication and Authorization Services)
Operational
Kerberos (Authentication and Authorization Services)
Operational
LDAP (Directory Services)
Operational
Northwestern Online Directory (Directory Services)
Operational
NUValidate (NETID Services)
Operational
Shibboleth (Authentication and Authorization Services)
Operational
Web Single Sign-On (Authentication and Authorization Services)
Operational
Wildcat Finder
Operational
1Password (Password Management)
Operational
Cayosoft (Directory Services)
Operational
Information Security
Operational
Client Antivirus Software (Secure Computing)
Operational
Data Center Firewall Rule Modification (Secure Computing)
Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing)
Operational
Endpoint Security Software (Secure Computing)
Operational
InCommon Certificates (SSL Certificate Creation)
Operational
Managed Firewall Services (Secure Computing)
Operational
Identity System Integration (Identity and Access Management)
Operational
Infrastructure
Operational
Amazon Web Services (AWS) (Cloud Service)
Operational
Cooling Systems (Data Center Facilities)
Operational
DHCP (Network Management)
Operational
DNS (Network Management)
Operational
Domain Name and Address Management (DNS/DHCP) (Network Management)
Operational
Electrical Systems (Data Center Facilities)
Operational
Enterprise Backup and Restore Services (Server Management)
Operational
Enterprise File Services (Isilon)
Operational
Firewall (Network Management)
Operational
GitHub (Cloud Service)
Operational
Google Cloud (GCP) (Cloud Service)
Operational
Intercampus Connectivity (Network Connectivity)
Operational
Load Balancing (Network Connectivity)
Operational
Microsoft AZURE (Cloud Service)
Operational
Network Access Control (NAC) (Network Management)
Operational
Network User Status Agent (NUSA) (Network Management)
Operational
Network Time Protocol (NTP) (Network Management)
Operational
NUCloud (Server Management)
Operational
Oracle RAC (Server Management)
Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity)
Operational
SolarWinds (Server Management)
Operational
SSL VPN (Network Connectivity)
Operational
Utility Power (Data Center Facilities)
Operational
Virtual Server Hosting (Server Management)
Operational
Wired Network Services (Network Connectivity)
Operational
Wireless Network Services (Network Connectivity)
Operational
Decommission Virtual Server (Server Management)
Operational
PINNACLE (Network Management)
Operational
Internet Network Services (Network Connectivity)
Operational
Anypoint Platform (Integration Services)
Operational
DataHub (Integration Services)
Operational
EventHub (Integration services)
Operational
API Management Platform (Integration Services)
Operational
Professional Services
Operational
IT Knowledge Base Service (Service Delivery and Support)
Operational
Service Management Platform (Service Delivery and Support)
Operational
Research Technologies and Support
Operational
Kellogg Linux Cluster (KLC) (Server Management)
Operational
MRI Cluster (Server Management)
Operational
NUCore
Operational
Quest Analytics Nodes
Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management)
Operational
Research Data Storage Service (RDSS)
Operational
Globus (RDMS)
Operational
Electronic Research Notebook Service (ERNS)
Operational
Software and Applications
Operational
Adobe Creative Cloud (Administrative/Business)
Operational
MATLAB (Research Tools)
Operational
Qualtrics (Research Tools)
Operational
SPSS (Research Tools)
Operational
Northwestern Print
Operational
Teaching and Learning Systems
Operational
Canvas (Digital Learning Tools)
Operational
Library Services
Operational
Panopto (Digital Learning Tools)
Operational
Technology Support Services
Operational
CONDUITS
Operational
G Suite Student Email Accounts
Operational
Remote Support Assistance
Operational
Statuspage Page Access Users
Operational
Voice Services
Operational
Call Centers (Videoconferencing and Telephones)
Operational
Cellular Services (Videoconferencing and Telephones)
Operational
Conference Bridge
Operational
Local Calling
Operational
Long Distance Calling
Operational
Speech Attendant
Operational
Telephone Services (Videoconferencing and Telephones)
Operational
Two-Way Radios (Videoconferencing and Telephones)
Operational
Voicemail
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(65309) Telephone Service Maintenance - Jabber Client Presence Services Oct 5, 2026 19:00-21:00 CDT
Northwestern IT will be performing emergency maintenance on the University telephone system to update SSL/TLS certificates. These certificates provide presence status for Jabber telephone clients. No service impact is expected.
Posted on Sep 29, 2026 - 16:16 CDT
Posted on Sep 29, 2026 - 16:16 CDT
(65187) Evanston Campus & Library Oak Grove Network Maintenance Oct 6, 2026 18:00-21:00 CDT
Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below This change is to apply vendor-recommended best practice configurations for network loop protection. Network connectivity for each site, including VoIP phone, wireless, and wired services, will have a brief outage of about 5-10 seconds during the given time frame.
40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
90 ALHAMBRA PLAZA
600 FOSTER Chambers Hall
605 GARRETT
617 LIBRARY PL
617 FOSTER Blomquist Recreation Center
618 GARRETT PL
618 LIBRARY PL Family Institute
619 EMERSON
620 LIBRARY PL
621 GARRETT PL
625 GARRETT PL
626 LIBRARY PL
629 FOSTER The Louis & Saerree Fiedler Hillel Center
1405 Central St Softball
1501 CENTRAL Ryan Field
1902 SHERIDAN RD
1908 SHERIDAN RD Academic Advising
1914 SHERIDAN RD
1918 SHERIDAN RD
1927 ORRINGTON AV Foster-Walker Complex
1936 SHERIDAN RD
1937 SHERIDAN RD Deering Library
1940 SHERIDAN RD
1949 CAMPUS DR Theatre and Interpretation Center
1970 CAMPUS DR University Library
1999 CAMPUS DR Norris University Center
2000 SHERIDAN RD Womens Center
2001 SHERIDAN RD Donald P. Jacobs Center
2006 SHERIDAN RD
2010 SHERIDAN RD
2016 SHERIDAN RD
2026 N CAMPUS DR Central Utility Plant
2029 SHERIDAN RD Swift Hall
2031 SHERIDAN RD Shanley Hall
2033 SHERIDAN RD Lunt Hall
2040 SHERIDAN RD
2046 SHERIDAN RD
2110 SHERIDAN RD Sheil Center
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
2122 SHERIDAN RD
2235 CAMPUS DR
2250 SHERIDAN RD
2255 CAMPUS DR
2310 SHERIDAN RD Tennis Center
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
2707 ASHLAND AV Trienens Performance Center
3095 N. Oak Grove Ave Oak Grove Library Center
Posted on Sep 28, 2026 - 14:09 CDT
40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
90 ALHAMBRA PLAZA
600 FOSTER Chambers Hall
605 GARRETT
617 LIBRARY PL
617 FOSTER Blomquist Recreation Center
618 GARRETT PL
618 LIBRARY PL Family Institute
619 EMERSON
620 LIBRARY PL
621 GARRETT PL
625 GARRETT PL
626 LIBRARY PL
629 FOSTER The Louis & Saerree Fiedler Hillel Center
1405 Central St Softball
1501 CENTRAL Ryan Field
1902 SHERIDAN RD
1908 SHERIDAN RD Academic Advising
1914 SHERIDAN RD
1918 SHERIDAN RD
1927 ORRINGTON AV Foster-Walker Complex
1936 SHERIDAN RD
1937 SHERIDAN RD Deering Library
1940 SHERIDAN RD
1949 CAMPUS DR Theatre and Interpretation Center
1970 CAMPUS DR University Library
1999 CAMPUS DR Norris University Center
2000 SHERIDAN RD Womens Center
2001 SHERIDAN RD Donald P. Jacobs Center
2006 SHERIDAN RD
2010 SHERIDAN RD
2016 SHERIDAN RD
2026 N CAMPUS DR Central Utility Plant
2029 SHERIDAN RD Swift Hall
2031 SHERIDAN RD Shanley Hall
2033 SHERIDAN RD Lunt Hall
2040 SHERIDAN RD
2046 SHERIDAN RD
2110 SHERIDAN RD Sheil Center
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
2122 SHERIDAN RD
2235 CAMPUS DR
2250 SHERIDAN RD
2255 CAMPUS DR
2310 SHERIDAN RD Tennis Center
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
2707 ASHLAND AV Trienens Performance Center
3095 N. Oak Grove Ave Oak Grove Library Center
Posted on Sep 28, 2026 - 14:09 CDT
(65401) Wireless Authentication Server Software Update Oct 7, 2026 19:00-22:00 CDT
Northwestern Information Technology will be applying a patch to the authentication servers used to authenticate wireless users. When the main server is rebooted, wireless guest and device registrations will not function for the 10 minutes the server is rebooting. All other authentication services, including certificate-based authentication, will continue to work due to the redundancy of the servers.
Posted on Oct 02, 2026 - 13:18 CDT
Posted on Oct 02, 2026 - 13:18 CDT
(65441) Chicago Data Center Network Maintenance Oct 7, 2026 19:00-21:00 CDT
Northwestern Information Technology will be performing a software upgrade to the network routers and switches in the Chicago Data Center. This new software brings us to the latest vendor recommended software and also protects us from security vulnerabilities that have been released.
Servers and equipment with a single connection to the data center network will lose network connectivity for ~15 minutes while their upstream switch reboots to load the new software.
No service impact is expected for equipment with redundant connections to the data center network, including NUCloud and the enterprise virtualization clusters.
Posted on Oct 02, 2026 - 14:15 CDT
Servers and equipment with a single connection to the data center network will lose network connectivity for ~15 minutes while their upstream switch reboots to load the new software.
No service impact is expected for equipment with redundant connections to the data center network, including NUCloud and the enterprise virtualization clusters.
Posted on Oct 02, 2026 - 14:15 CDT
(65442) Evanston Data Center Network Maintenance Oct 8, 2026 19:00-21:00 CDT
Northwestern Information Technology will be performing a software upgrade to the network routers and switches in the University Data Center on the Evanston campus. This new software brings us to the latest vendor recommended software and also protects us from security vulnerabilities that have been released.
Servers and equipment with a single connection to the data center network will lose network connectivity for ~15 minutes while their upstream switch reboots to load the new software.
No service impact is expected for equipment with redundant connections to the data center network, including NUCloud and the enterprise virtualization clusters.
Posted on Oct 02, 2026 - 14:15 CDT
Servers and equipment with a single connection to the data center network will lose network connectivity for ~15 minutes while their upstream switch reboots to load the new software.
No service impact is expected for equipment with redundant connections to the data center network, including NUCloud and the enterprise virtualization clusters.
Posted on Oct 02, 2026 - 14:15 CDT