(66266) Wireless Network Equipment Maintenance Evanston Campus
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 2026 - 09:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the wireless system for the Evanston Campus. This new software is being applied to address a security vulnerability that has been identified in the current software. No impact to end-users is expected during this upgrade as the wireless access points are done in a rolling manner.
Oct 24, 2026 09:00-14:00 CDT
PHP Application Services Temporarily Unavailable
Update - Application security patching continues. The following applications have been patched and are now back online:

-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
-Faculty Recruiting System (FRS)
-Maxient
-Northwestern Now
-Northwestern Magazine
-REDCap

Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:

-CONDUITS Online Form

The next update will be provided by 12:00 PM CDT on Monday, October 26.
Oct 23, 2026 - 11:02 CDT
Update - Application security patching is continuing.

The following applications have been patched and are now back online:

-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
-Faculty Recruiting System (FRS)
-Maxient
-Northwestern Now
-Northwestern Magazine
-REDCap

Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:

-CONDUITS Online Form

The next update will be provided by 11:00 AM CDT, on Friday, October 23.
Oct 22, 2026 - 13:15 CDT
Update - Application security patching is continuing. The following applications have been patched and are now back online:

-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
-Faculty Recruiting System (FRS)
-Maxient
-Northwestern Now
-Northwestern Magazine
-REDCap

Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:

-CONDUITS Online Form

The next update will be provided by 14:00 PM CDT, 10/22/2026.
Oct 22, 2026 - 09:56 CDT
Update - Application security patching is continuing. The following applications have been patched and are now back online:

-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
-Faculty Recruiting System (FRS)

Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:

-REDCap
-Maxient
-Northwestern Now
-Northwestern Magazine
-CONDUITS Online Form

Additional updates will be provided as patching progresses.
Oct 21, 2026 - 15:55 CDT
Update - Application security patching is continuing. The following applications have been patched and are now back online:

-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner

Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:

-Faculty Recruiting System (FRS)
-REDCap
-Maxient
-Northwestern Now
-Northwestern Magazine

Additional updates will be provided as patching progresses.
Oct 21, 2026 - 11:12 CDT
Update - We are continuing to work on a fix for this issue.
Oct 21, 2026 - 09:30 CDT
Identified - Several University systems that rely on the PHP application environment are currently unavailable while application security patching is in progress. Northwestern IT is working to complete the patching and restore service as quickly as possible.

Northwestern IT systems currently known to be impacted include, but may not be limited to:

-Student Opportunity Application Portal (SOAP)
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Facilities Connect Offcycle Runner

We apologize for the disruption and will provide an update when service has been restored.
Oct 21, 2026 - 09:26 CDT

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business Operational
CAESAR (Student Information Systems) Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) Operational
ConnectNU (Student Information Systems) Operational
Data Warehouse Services (Reporting and Analytics) Operational
ECATS (Student Information Systems) Operational
Facilities Connect (Facilities) Operational
Faculty Recruitment System (Human Resources Systems) Operational
Grad Student Tracking System (Student Information Systems) Operational
iBuyNU (Finance and Procurement Systems) Operational
CERES (Research Administration Systems) Operational
myHR (Human Resources Systems) Operational
myHR Learn (Human Resources Systems) Operational
Northwestern Loan Application System (Student Information Systems) Operational
NUFinancials (Finance and Procurement Systems) Operational
NU Parking (Facilities) Operational
NUPlans (Finance and Procurement Systems) Operational
NUPortal (Finance and Procurement Systems) Operational
OnBase (Workflow and Document Management) Operational
Our Northwestern (Alumni and Advancement) Operational
PerfectForms (Workflow and Document Management) Operational
Power BI Visualization (Reporting and Analytics) Operational
Research Portal (Research Administration Systems) Operational
Tableau Visualization (Reporting and Analytics) Operational
Student Opportunity Application Portal (Research Administration Systems) Operational
Wildcard (Finance and Procurement Systems) Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) Operational
Smartsheet Operational
Splunk (Reporting and Analytics) Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) Operational
Blackthorn Events (Alumni and Advancement) Operational
Graduate Student Progress (Student Information Systems) Operational
CatConnect (Alumni and Advancement) Operational
GiveCampus (Alumni and Advancement) Operational
myHR Learn Integration (myHR Learn) Operational
Communication and Collaboration Operational
Digital Signage (REACH) (Mass Communications) Operational
Email Defense System (EDS) Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) Operational
G Suite (Email and Calendaring) Operational
Microsoft Teams (Instant Messaging) Operational
NU Listserv (Mass Communications) Operational
NUsites (Self-Service Web Publishing) Operational
Office 365 (Email and Calendaring) Operational
Microsoft OneDrive (Document Sharing and Storage) Operational
Public Group/Distribution List (Mass Communications) Operational
Microsoft SharePoint (Document Sharing and Storage) Operational
Television Services Operational
Zoom Video Conferencing (Videoconferencing and Telephones) Operational
Zoom Web Portal (Videoconferencing and Telephones) Operational
NUInfo (Web Publishing and Hosting) Operational
Web Content Management System (Cascade CMS) Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure Operational
Encryption Key Escrow Operational
Endpoint Device Backup Operational
Endpoint Software and Configuration Management Operational
Mobile Device Management (MDM) Operational
Workstation Imaging Operational
Identity and Access Management Operational
Active Directory (Directory Services) Operational
CyberArk (Privileged Account Management) Operational
Duo Core Authentication Service (Authentication and Authorization Services) Operational
Kerberos (Authentication and Authorization Services) Operational
LDAP (Directory Services) Operational
Northwestern Online Directory (Directory Services) Operational
NUValidate (NETID Services) Operational
Shibboleth (Authentication and Authorization Services) Operational
Web Single Sign-On (Authentication and Authorization Services) Operational
Wildcat Finder Operational
1Password (Password Management) Operational
Cayosoft (Directory Services) Operational
Information Security Operational
Client Antivirus Software (Secure Computing) Operational
Data Center Firewall Rule Modification (Secure Computing) Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) Operational
Endpoint Security Software (Secure Computing) Operational
InCommon Certificates (SSL Certificate Creation) Operational
Managed Firewall Services (Secure Computing) Operational
Identity System Integration (Identity and Access Management) Operational
Infrastructure Under Maintenance
Amazon Web Services (AWS) (Cloud Service) Operational
Cooling Systems (Data Center Facilities) Operational
DHCP (Network Management) Operational
DNS (Network Management) Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) Operational
Electrical Systems (Data Center Facilities) Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) Operational
Firewall (Network Management) Operational
GitHub (Cloud Service) Operational
Google Cloud (GCP) (Cloud Service) Operational
Intercampus Connectivity (Network Connectivity) Operational
Load Balancing (Network Connectivity) Operational
Microsoft AZURE (Cloud Service) Operational
Network Access Control (NAC) (Network Management) Operational
Network User Status Agent (NUSA) (Network Management) Operational
Network Time Protocol (NTP) (Network Management) Operational
NUCloud (Server Management) Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) Operational
SolarWinds (Server Management) Operational
SSL VPN (Network Connectivity) Operational
Utility Power (Data Center Facilities) Operational
Virtual Server Hosting (Server Management) Operational
Wired Network Services (Network Connectivity) Operational
Wireless Network Services (Network Connectivity) Under Maintenance
Decommission Virtual Server (Server Management) Operational
PINNACLE (Network Management) Operational
Internet Network Services (Network Connectivity) Operational
Anypoint Platform (Integration Services) Operational
DataHub (Integration Services) Operational
EventHub (Integration services) Operational
API Management Platform (Integration Services) Operational
Professional Services Operational
IT Knowledge Base Service (Service Delivery and Support) Operational
Service Management Platform (Service Delivery and Support) Operational
Research Technologies and Support Operational
Kellogg Linux Cluster (KLC) (Server Management) Operational
MRI Cluster (Server Management) Operational
NUCore Operational
Quest Analytics Nodes Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) Operational
Research Data Storage Service (RDSS) Operational
Globus (RDMS) Operational
Electronic Research Notebook Service (ERNS) Operational
Software and Applications Operational
Adobe Creative Cloud (Administrative/Business) Operational
MATLAB (Research Tools) Operational
Qualtrics (Research Tools) Operational
SPSS (Research Tools) Operational
Northwestern Print Operational
Teaching and Learning Systems Operational
Canvas (Digital Learning Tools) Operational
Library Services Operational
Panopto (Digital Learning Tools) Operational
Technology Support Services Operational
CONDUITS Operational
G Suite Student Email Accounts Operational
Remote Support Assistance Operational
Statuspage Page Access Users Operational
Voice Services Operational
Call Centers (Videoconferencing and Telephones) Operational
Cellular Services (Videoconferencing and Telephones) Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) Operational
Two-Way Radios (Videoconferencing and Telephones) Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

(65572) Two-Way Radio System Equipment Maintenance Oct 26, 2026 09:00 - Oct 27, 2026 15:00 CDT

Northwestern IT will be working with our vendor to perform regular maintenance to upgrade software with security patches on the two-way radio system on October 26-27, 2026. During this maintenance window, a brief service interruption of approximately 3 minutes is expected for departmental radio dispatch stations at 9:05am on October 27. General two-way radio coverage and operation on the Evanston and Chicago campuses will not be impacted.
Posted on Oct 06, 2026 - 16:22 CDT

(66091) Network Equipment Maintenance - Wieboldt House Floors: 0,1,2,3 Oct 27, 2026 06:00-07:00 CDT

Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title.
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.
Posted on Oct 23, 2026 - 10:58 CDT

(66279) University Telephone Services Maintenance-Voicemail Oct 28, 2026 19:00 - Oct 29, 2026 02:00 CDT

Northwestern Information Technology will be applying a patch to the Voicemail servers. During the maintenance, voicemail will continue to answer and process calls, however the Myvoicemail.northwestern.edu portal will be unreachable at times throughout the upgrade process.
Posted on Oct 23, 2026 - 17:28 CDT

(66045) Schedule Maintenance for CAESAR to Apply PUM 39 Financial Aid Selective, POC1, POC2 into Production on Saturday, October 31, 2026 Oct 31, 2026 04:00-12:00 CDT

Please note the schedule for CAESAR downtime.

CAESAR will be unavailable on Saturday, October 31, 2026, from 4:00 AM to 12:00 PM CST to apply PUM 39 Financial Aid Selective, POC1, POC2 into Production.

During the downtime window, CS862QA, CS862SUP and reporting databases will be available for any reporting issues.
Posted on Oct 19, 2026 - 11:27 CDT

(66034) myHR Tax Update 26-B and 26-C Implementation. October 31st 7AM – 1PM Oct 31, 2026 07:00-13:00 CDT

The myHR system will undergo scheduled maintenance to apply Oracle’s required tax updates 26B and 26C. The maintenance necessitates system downtime, meaning myHR, including Self Service and Careers, will be unavailable beginning Saturday, October 31st, at 7 a.m. through approximately 1 p.m.

What This Means

• Functionality — The system components and capabilities you currently enjoy on myHR will continue to function after the update as they do now. Your user experience will be unchanged. Before logging into myHR after the update, users will need to clear their cache.

• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Posted on Oct 19, 2026 - 10:05 CDT

Oct 24, 2026

(66011) myHR downtime on Saturday, October 24th 7AM - 12PM
Completed - The scheduled maintenance has been completed.
Oct 24, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 07:00 CDT
Scheduled - myHR will undergo scheduled maintenance this weekend to apply Oracle’s monthly security and application updates.

Scheduled Maintenance Date and Times
The maintenance necessitates downtime for myHR system, and will be unavailable on Saturday, October 24, during the following times:
• myHR (Including Self Service and Careers)—7 a.m. to approximately Noon


What to Expect
• Functionality — There are no changes to functionality. The user experience will not change for the three systems.
• Post-Upgrade Note — Users will need to clear their cache before logging into each system after the updates.

Thank you for your patience as we apply these critical updates.
Oct 19, 09:29 CDT
(66039) CAESAR Downtime on Saturday, October 24th
Completed - The scheduled maintenance has been completed.
Oct 24, 10:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 04:00 CDT
Scheduled - CAESAR will undergo scheduled maintenance this weekend to apply Oracle’s monthly application updates.

The maintenance necessitates downtime for the system, and so CAESAR will be unavailable on Saturday, October 24 from 4am to 12pm CDT.

What to Expect:
• Functionality — There are no changes to functionality. The user experience will not change for the three systems.
• Post-Upgrade Note — Users will need to clear their cache before logging into each system after the updates.

Thank you for your patience as we apply these critical updates.
Oct 19, 10:24 CDT

Oct 23, 2026

(66265) Wireless Network Equipment Maintenance Chicago Campus
Completed - The scheduled maintenance has been completed.
Oct 23, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 19:01 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the wireless system for the Chicago Campus. This new software is being applied to address a security vulnerability that has been identified in the current software. No impact to end-users is expected during this upgrade as the wireless access points are done in a rolling manner.
Oct 23, 13:34 CDT
(66298) Wireless Authentication Server Software Update
Completed - The scheduled maintenance has been completed.
Oct 23, 19:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 19:00 CDT
Scheduled - Northwestern Information Technology will be applying a patch to the authentication servers used to authenticate wireless users. When the main server gets rebooted wireless guest and device registrations will not function for the 10 minutes the server is rebooting. All other authentication services, including certificate-based authentication, will continue to work due to the redundancy of the servers.
Oct 23, 18:47 CDT
(66267) Wireless Network Equipment Maintenance Engelhart and McManus
Completed - The scheduled maintenance has been completed.
Oct 23, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 17:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the wireless system for the Evanston Campus. This new software is being applied to address a security vulnerability that has been identified in the current software. No impact to end-users is expected during this upgrade as the wireless access points are done in a rolling manner.
Oct 23, 13:34 CDT
Arthur Rubloff Building Firewall Service Interruption
Resolved - Full redundancy has been restored to the firewall that serves the Arthur Rubloff Building. A root cause for this issue is still being identified with the vendor.
Oct 23, 18:57 CDT
Update - Northwestern Information Technology is continuing to investigate and resolve an issue with a firewall that serves the Arthur Rubloff Building.

The next update will be provided by 9:00 CDT on Monday, October 26th.
Oct 23, 13:06 CDT
Identified - Northwestern Information Technology is working to resolve an issue with a firewall that serves the Arthur Rubloff Building.

The next update will be by 10:00 CDT on Friday, October 23rd.
Oct 22, 23:46 CDT
(66091) Network Equipment Maintenance - Wieboldt House Floors: 0,1,2,3
Completed - The scheduled maintenance has been completed.
Oct 23, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 06:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title.
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.
Oct 19, 16:27 CDT
(66174) Network Equipment Maintenance Juniper Firewall Patching
Completed - The scheduled maintenance has been completed.
Oct 23, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the Juniper Departmental firewalls listed below. The firewalls are being upgraded to install new software that brings them up to the latest vendor-recommended version and protects us from recently released critical security vulnerabilities. Standalone firewalls will be down for around 5-10 minutes during the reboot. Redundant Paired firewalls will also have a brief 3–4-minute interruption during this upgrade as the firewalls are upgraded.
Standalone
1201davis-b-fw-1-police
2020rdg-idf-p48-fw-1-iems
2705ashland-3225-fw-1-athletics
405chch-b-fw-1-scs
555clrk-1-fw-1-enrollment
619clrk-b1-fw-2-finance
abbt-234-021536-fw-1-soc
abbt-242-020815-fw-1-ittns
abbt-242-021013-fw-1-finance
abbt-6-fw-1-finaid
abbt-b-fw-1-health
birl-1-fw-1-qatar
evdc-m48-fw-1-fm
evdc-u48-fw-2-scs
garrett-b-fw-1-gets
garrett-b-fw-2-gets
lurie-9-fw-1-infecd
lurie-idf-fw-1-police
mcgaw-0529-fw-1-jcibas
mudd-1148-fw-1
silverman-b506-fw-1-pce
tech-lg83-fw-1-admin

Redundant Paired
evdc-o39-fw-1-ci-node0/1
evdc-r48-fw-2-law-node0/1
evdc-t48-fw-3-scs-node0
evdc-u48-fw-3-scs-node1
2211campus-l416-fw-1-kgsm-node0/1
750nlsd-4west-fw-3-abf-node0/1
crown-1e-fw-1-admsn-1/2
2211campus-l416-fw-1-kgsm-reth0
searle-b-fw-2-health-node0/1
Oct 21, 12:17 CDT

Oct 22, 2026

(66238) Evanston and Chicago Data Center Load Balancer Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 17:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 17:00 CDT
Scheduled - Northwestern Information Technology will be applying a configuration change recommended by the vendor to address security vulnerabilities related to the PHP exploit. There is no service impact from this work.
Oct 22, 13:24 CDT
eduroam new device registrations - BYOD
Resolved - This incident has been resolved.
Oct 22, 10:08 CDT
Monitoring - The certificate management vendor has confirmed that the on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is available and operational again. Northwestern Information Technology will continue to monitor the stability of this service.

The next update will be provided by 10:00 CDT on Thursday, October 22nd.
Oct 21, 19:04 CDT
Update - The vendor on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is still unavailable. As the certificate management vendor continues to investigate and mitigate a security vulnerability, new BYOD devices will not be able to join eduroam.

Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices.

Northwestern Information Technology will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th.

The next update will be provided by 10:00 CDT on Thursday, October 22nd.
Oct 21, 16:07 CDT
Investigating - Northwestern IT has been informed by our certificate management vendor that the on-boarding page for BYOD (Bring Your Own Device) registration for eduroam wireless is unavailable while they investigate and possibly mitigate a security vulnerability. During this time, new BYOD devices will not be able to join eduroam.

Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices.

Northwestern IT will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th.

The next update will be provided by 16:00 CDT, Wednesday 10/21/2026.
Oct 21, 12:20 CDT
Secure Sites (NUPortal, NUInfo) Outage
Resolved - Secure pages such as NUPortal and NUInfo are now back online and fully functional.

This incident has been resolved.
Oct 22, 09:53 CDT
Investigating - Northwestern University Information Technology has been made aware that secure pages such as NUPortal and NUInfo are currently inaccessible. Support staff are currently working to restore service as quickly as possible.

The next update will be made by 11:00 AM CDT, 10/22/2026.
Oct 22, 09:25 CDT

Oct 21, 2026

Evanston Campus Eduroam Interruptions
Resolved - Northwestern IT has mitigated the issue originally occurring on Oct. 5th and 6th and the wireless system has been stable since then.
Configuration changes have been made to address performance issues reported in large classrooms in the Technological Institute.

Going forward, wireless issues should be reported to Northwestern IT:
https://www.it.northwestern.edu/support/
Oct 21, 10:08 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community, including at the Coral Gables campus. Additional wireless capacity has been added as part of our ongoing efforts to improve system stability. Northwestern IT has made changes in large classrooms at the Technological Institute to address connectivity issues specific to those locations.

We continue to work closely with our vendor to analyze system data, monitor performance, and address the remaining issues.

The next status update will be provided by 10:00 AM CDT, 10/21/2026.
Oct 20, 09:55 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community, including at the Coral Gables campus. Additional wireless capacity has been added as part of our ongoing efforts to improve system stability. We continue to work closely with our vendor to analyze system data, monitor performance, and address the remaining issues.

The next status update will be provided by 10:00 AM CDT, 10/20/2026.
Oct 19, 11:18 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community, including at the Coral Gables campus. Additional wireless capacity has been added as part of our ongoing efforts to improve system stability. We continue to work closely with our vendor to analyze system data, monitor performance, and address the remaining issues.

The next status update will be provided by 10:00 AM CDT, 10/19/2026.
Oct 16, 10:14 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community, including at the Coral Gables campus. Additional wireless capacity has been added as part of our ongoing efforts to improve system stability. We continue to work closely with our vendor to analyze system data, monitor performance, and address the remaining issues.

The next status update will be provided by 10:00 AM CDT, 10/16/2026.
Oct 15, 11:26 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community, including at the Coral Gables campus. Additional wireless capacity has been added as part of our ongoing efforts to improve system stability. We continue to work closely with our vendor to analyze system data, monitor performance, and address the remaining issues.

The next status update will be provided by 10:00 AM CDT, 10/15/2026.
Oct 14, 09:57 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community, including at the Coral Gables campus. We continue to work closely with our vendor to analyze system data and address the remaining issues.

The next status update will be provided by 10:00AM CDT, 10/14/2026.
Oct 13, 10:13 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community. We continue to work closely with our vendor to analyze system data and address the remaining issues.

The next status update will be provided by 10:00AM CDT, 10/13/2026.
Oct 12, 13:47 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community. We continue to work closely with our vendor to analyze system data and address the remaining issues.

The next status update will be provided by 10:00AM CDT, 10/12/2026.
Oct 9, 13:04 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community. We continue to work closely with our vendor to analyze system data and address the remaining issues.

The next status update will be provided by 10:00AM CDT, 10/09/2026.
Oct 8, 14:52 CDT
Update - While wireless network performance and stability have improved, Northwestern University Information Technology continues to see sporadic indications of issues impacting a small subset of our community. We continue to work closely with our vendor to analyze system data and address the remaining issues.

The next status update will be provided by 15:00 PM CDT, 10/08/2026.
Oct 8, 09:35 CDT
Update - While wireless network performance and stability have improved, Northwestern IT continues to see sporadic indications of issues impacting a small subset of our community. We continue to work closely with our vendor to analyze system data and address the remaining issues.

The next status update will be provided by 9:30am CDT, on 10/08/2026.
Oct 7, 16:47 CDT
Update - Northwestern University Information Technology continue to work closely with the vendor and are actively monitoring the wireless network. Our teams remain engaged in evaluating system stability and addressing the ongoing wireless interruptions.

The next status update will be provided by 17:00 PM CDT, 10/7/2026.
Oct 7, 13:09 CDT
Update - We continue to work closely with the vendor and are actively monitoring the wireless network following the maintenance performed yesterday evening. Our teams remain engaged in evaluating system stability and addressing the ongoing wireless interruptions.

The next status update will be provided by 1:00 p.m. today, October 7.
Oct 7, 10:51 CDT
Update - We continue to investigate the wireless network interruptions. To help restore stability, we will perform maintenance today, October 6, from 5:00 p.m. to 7:00 p.m. to implement a vendor-recommended change.

Following the maintenance, we will continue to closely monitor the wireless network in coordination with the vendor.

The next status update will be provided by 9:30am CDT, on 10/07/2026.
Oct 6, 15:30 CDT
Update - Northwestern Information Technology continues working to restore full connectivity. Some users on the Evanston campus are still experiencing issues with connections to the eduroam wireless network. Northwestern IT has escalated this issue with our vendor and is working to resolve all problems as quickly as possible.

The next update will be made by 4:30pm CDT.
Oct 6, 14:14 CDT
Identified - Northwestern University Information Technology is continuing to investigate this issue. As of approximately 16:00 PM CDT on 10/5/2026, Eduroam service was restored.

The next update will be made by 15:00 PM CDT, 10/6/2026.
Oct 6, 10:30 CDT
Update - Northwestern Information Technology continues to investigate and work on restoring full connectivity.

The next update will be posted by 11:00 CDT on 10/6/2026.
Oct 5, 19:04 CDT
Update - Northwestern Information Technology continues to investigate and work on restoring full connectivity.

The next update will be posted by 20:00 CDT.
Oct 5, 18:02 CDT
Update - Northwestern Information Technology continues to investigate and work on restoring full connectivity.

The next update will be posted by 18:00 CDT.
Oct 5, 16:27 CDT
Update - Northwestern Information Technology continues to investigate and work on restoring full connectivity.

The next update will be posted by 16:30 CDT.
Oct 5, 15:00 CDT
Investigating - Northwestern Information Technology is aware of reports concerning eduroam connectivity interruptions across the Evanston campus.

The next update will be posted by 15:00 CDT, 10/5/2026
Oct 5, 13:51 CDT
(66128) Oracle Patching for myHR, NUFinancials, and CAESAR
Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 18:00 CDT
Scheduled - Oracle has released a round of high-priority patches that will be applied this evening for myHR, NUFinancials, and CAESAR. Similar to patching of these enterprise systems in September, this will be done via a rolling update, meaning users may briefly lose their connections to these systems as various servers are taken offline. Users will be able to log back in immediately and connect through another server.

Maintenance Schedule
• 6:00 PM - 8:00 PM - myHR
• 8:00 PM - 10:00 PM - NUFinancials
• 10:00 PM - 12:00 AM - CAESAR

Thank you for your understanding as we work to ensure the security of these enterprise systems.
Oct 20, 14:20 CDT

Oct 20, 2026

(65935) Evanston and Chicago Campus Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 23:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the Juniper Departmental firewalls listed below. The firewalls are being upgraded to install new software that brings them up to the latest vendor-recommended version and protects us from recently released critical security vulnerabilities. Standalone firewalls will be down for around 5-10 minutes during the reboot. Redundant Paired firewalls will also have a brief 3–4-minute interruption during this upgrade as the firewalls are upgraded.
Standalone
1201davis-b-fw-1-police             
1201davis-b-fw-2-police             
2001shdn-idf-a7-fw-1-police         
2020rdg-idf-p48-fw-1-iems  
2705ashland-3225-fw-1-athletics     
405chch-b-fw-1-scs                  
555clrk-1-fw-1-enrollment           
619clrk-b1-fw-2-finance             
abbt-234-021536-fw-1-soc            
abbt-242-020815-fw-1-ittns          
abbt-242-021013-fw-1-finance        
abbt-6-fw-1-finaid                  
abbt-b-fw-1-health                  
birl-1-fw-1-qatar                   
evdc-m48-fw-1-fm                    
evdc-u48-fw-2-scs                   
garrett-b-fw-1-gets                 
garrett-b-fw-2-gets                 
lurie-9-fw-1-infecd                 
lurie-idf-fw-1-police               
mcgaw-0529-fw-1-jcibas              
mudd-1148-fw-1                      
silverman-b506-fw-1-pce             
tech-lg83-fw-1-admin      
 
Redundant Paired
​​​​​​​evdc-o39-fw-1-ci-node0/1             
evdc-r48-fw-2-law-node0/1            
evdc-t48-fw-3-scs-node0/1   
2211campus-l416-fw-1-kgsm-node0/1
2255campus-4285-fw-1-athletics-node0/1
750nlsd-12-190-fw-1-ootpagc-node0/1 
750nlsd-4west-fw-3-abf-node0/1  
chdc-232-021540-fw-1-ci-node0/1
crown-1e-fw-1-admsn-1/2   
2211campus-l416-fw-1-kgsm-reth0
lev-g158-0g0208-fw-2-ittns-node0/1 
lurie-idf-fw-1-jcibas-node0/1  
searle-b-fw-2-health-node0/1         
seawest-b-fw-1-sa-node0/1
Oct 15, 12:48 CDT

Oct 19, 2026

(65650) Two-Way Radio System Maintenance - Software Updates
Completed - The scheduled maintenance has been completed.
Oct 19, 08:25 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 05:00 CDT
Scheduled - Northwestern IT will be working with our vendor to perform regular maintenance to upgrade software with security patches on controllers within the two-way radio system. During this maintenance window no service interruption is expected due to the redundant nature of this equipment.
Oct 9, 09:47 CDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Intercampus Connectivity - Reduced Capacity
Resolved - This incident has been resolved.
Oct 16, 16:08 CDT
Update - Northwestern Information Technology is working with the vendor to restore full capacity for intercampus connectivity. There is no impact to service.

The next update will be provided by 17:00 CDT.
Oct 16, 15:00 CDT
Investigating - Northwestern Information Technology is currently operating with reduced capacity between our two campuses. Substantial capacity remains available, and there is no service impact.

The next update will be provided by 15:00 CDT, 10/16/2026.
Oct 16, 09:28 CDT
(65776) Inter-campus Network Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 08:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 06:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on the inter-campus optical networking infrastructure. This maintenance is being performed to restart and/or possibly replace a module in order to repair traffic forwarding for a new connection between campus routers.
No service impact is expected due to this work.
Oct 12, 21:51 CDT
(65729) Canvas (Northwestern) Custom Apps brief downtime due to scheduled
Completed - The scheduled maintenance has been completed.
Oct 16, 07:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:10 CDT
Scheduled - During (regularly scheduled) server maintenance, some Canvas custom apps (created by Northwestern) will be affected briefly as follows: Nebula, Noterra, Discussion Analytics, Canvas Chatbot, NU Files, NU Submissions, NU Academic, GradeSync and NU administrative apps for course combine, course and prep site creation and admin password update) will be down for only 15 minutes (7:30-7:45 am), while the (admin) NU Batch Enrollment tool and NU User Creation tool will be down from 7:10-7:50 am.
Oct 12, 08:51 CDT

Oct 15, 2026

WebSSO Certificate Update
Completed - The scheduled maintenance has been completed.
Oct 15, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 CDT
Scheduled - Northwestern IT will be replacing the SSL certificates used by WebSSO on October 15, 2026 at 7:00 PM CDT. Applications using WebSSO Web Policy Agents may experience login failures if their agents are not configured to trust the new certificate chain. IAM is working with application owners in advance of the change to update affected configurations.
Oct 8, 10:39 CDT

Oct 14, 2026

Cognos and Research Portal Service Interruption
Resolved - This incident has been resolved.
Oct 14, 07:44 CDT
Update - In addition to Cognos, Research Portal is currently unavailable also.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 8:30 CDT
Oct 14, 07:31 CDT
Identified - Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 8:30 CDT
Oct 14, 07:18 CDT

Oct 13, 2026

(65806) Evanston Data Center Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the network routers and switches in the University Data Center on the Evanston campus. This new software brings us to the latest vendor recommended software and also protects us from security vulnerabilities that have been released.

Servers and equipment with a single connection to the data center network will lose network connectivity for ~15 minutes while their upstream switch reboots to load the new software.

No service impact is expected for equipment with redundant connections to the data center network, including NUCloud and the enterprise virtualization clusters.
Oct 13, 14:06 CDT
NU Listserv Service Interruption
Resolved - This incident has been resolved.
Oct 13, 12:58 CDT
Identified - Northwestern Information Technology has identified an issue with administrator login to NU Listserv impacting a subset of services.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 13:30 CDT
Oct 13, 12:11 CDT

Oct 12, 2026

(65768) Chicago Data Center Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the network routers and switches in the Chicago Data Center. This new software brings us to the latest vendor recommended software and also protects us from security vulnerabilities that have been released.

Servers and equipment with a single connection to the data center network will lose network connectivity for ~15 minutes while their upstream switch reboots to load the new software.

No service impact is expected for equipment with redundant connections to the data center network, including NUCloud and the enterprise virtualization clusters.
Oct 12, 15:49 CDT

Oct 11, 2026

(696979) Apply Oracle September CSPU to Oracle databases in Reporting and Production RAC
Completed - The scheduled maintenance has been completed.
Oct 11, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:00 CDT
Scheduled - We’re performing scheduled Oracle database maintenance during above windows. No database downtime is expected but please report to IT helpdesk if you encounter any service disruptions of NU student, Finance, HR, Sailpoint, Nucore or DMA systems.
Oct 7, 11:44 CDT

Oct 10, 2026

(696979) Apply Oracle September CSPU to Oracle databases in Reporting and Production RAC
Completed - The scheduled maintenance has been completed.
Oct 10, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 08:00 CDT
Scheduled - We’re performing scheduled Oracle database maintenance during above windows. No database downtime is expected but please report to IT helpdesk if you encounter any service disruptions of NU student, Finance, HR, Sailpoint, Nucore or DMA systems.
Oct 7, 11:43 CDT
(686603) TeamDynamix 12.3 Upgrade
Completed - The scheduled maintenance has been completed.
Oct 10, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:00 CDT
Scheduled - The Production Work Management Environment will be upgraded to 12.3 during the standard maintenance window, starting at 12:00am EDT and ending at 4:00am EDT.
Oct 7, 13:17 CDT
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