Northwestern Information Technology Status

All Systems Operational

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business Operational

CAESAR (Student Information Systems) Operational

Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) Operational

ConnectNU (Student Information Systems) Operational

Data Warehouse Services (Reporting and Analytics) Operational

ECATS (Student Information Systems) Operational

Facilities Connect (Facilities) Operational

Faculty Recruitment System (Human Resources Systems) Operational

Grad Student Tracking System (Student Information Systems) Operational

iBuyNU (Finance and Procurement Systems) Operational

CERES (Research Administration Systems) Operational

myHR (Human Resources Systems) Operational

myHR Learn (Human Resources Systems) Operational

Northwestern Loan Application System (Student Information Systems) Operational

NUFinancials (Finance and Procurement Systems) Operational

NU Parking (Facilities) Operational

NUPlans (Finance and Procurement Systems) Operational

NUPortal (Finance and Procurement Systems) Operational

OnBase (Workflow and Document Management) Operational

Our Northwestern (Alumni and Advancement) Operational

PerfectForms (Workflow and Document Management) Operational

Power BI Visualization (Reporting and Analytics) Operational

Research Portal (Research Administration Systems) Operational

Tableau Visualization (Reporting and Analytics) Operational

Student Opportunity Application Portal (Research Administration Systems) Operational

Wildcard (Finance and Procurement Systems) Operational

Workforce Software (WFS) Timekeeping (Human Resources Systems) Operational

Smartsheet Operational

Splunk (Reporting and Analytics) Operational

ERS (Effort Reporting System) (Finance and Procurement Systems) Operational

Blackthorn Events (Alumni and Advancement) Operational

Graduate Student Progress (Student Information Systems) Operational

CatConnect (Alumni and Advancement) Operational

GiveCampus (Alumni and Advancement) Operational

myHR Learn Integration (myHR Learn) Operational

Communication and Collaboration Operational

Digital Signage (REACH) (Mass Communications) Operational

Email Defense System (EDS) Operational

Email Marketing and Campaign Management (Bulkmail) (Mass Communications) Operational

G Suite (Email and Calendaring) Operational

Microsoft Teams (Instant Messaging) Operational

NU Listserv (Mass Communications) Operational

NUsites (Self-Service Web Publishing) Operational

Office 365 (Email and Calendaring) Operational

Microsoft OneDrive (Document Sharing and Storage) Operational

Public Group/Distribution List (Mass Communications) Operational

Microsoft SharePoint (Document Sharing and Storage) Operational

Television Services Operational

Zoom Video Conferencing (Videoconferencing and Telephones) Operational

Zoom Web Portal (Videoconferencing and Telephones) Operational

NUInfo (Web Publishing and Hosting) Operational

Web Content Management System (Cascade CMS) Operational

Microsoft "Bookings with me" in Outlook (Email and Calendaring) Operational

E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational

Automated Telephone Directory (Videoconferencing and Zoom) Operational

Desktop and Mobile Computing | Endpoint Management Infrastructure Operational

Encryption Key Escrow Operational

Endpoint Device Backup Operational

Endpoint Software and Configuration Management Operational

Mobile Device Management (MDM) Operational

Workstation Imaging Operational

Identity and Access Management Operational

Active Directory (Directory Services) Operational

CyberArk (Privileged Account Management) Operational

Duo Core Authentication Service (Authentication and Authorization Services) Operational

Kerberos (Authentication and Authorization Services) Operational

LDAP (Directory Services) Operational

Northwestern Online Directory (Directory Services) Operational

NUValidate (NETID Services) Operational

Shibboleth (Authentication and Authorization Services) Operational

Web Single Sign-On (Authentication and Authorization Services) Operational

Wildcat Finder Operational

1Password (Password Management) Operational

Cayosoft (Directory Services) Operational

Information Security Operational

Client Antivirus Software (Secure Computing) Operational

Data Center Firewall Rule Modification (Secure Computing) Operational

Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) Operational

Endpoint Security Software (Secure Computing) Operational

InCommon Certificates (SSL Certificate Creation) Operational

Managed Firewall Services (Secure Computing) Operational

Identity System Integration (Identity and Access Management) Operational

Infrastructure Operational

Amazon Web Services (AWS) (Cloud Service) Operational

Cooling Systems (Data Center Facilities) Operational

DHCP (Network Management) Operational

DNS (Network Management) Operational

Domain Name and Address Management (DNS/DHCP) (Network Management) Operational

Electrical Systems (Data Center Facilities) Operational

Enterprise Backup and Restore Services (Server Management) Operational

Enterprise File Services (Isilon) Operational

Firewall (Network Management) Operational

GitHub (Cloud Service) Operational

Google Cloud (GCP) (Cloud Service) Operational

Intercampus Connectivity (Network Connectivity) Operational

Load Balancing (Network Connectivity) Operational

Microsoft AZURE (Cloud Service) Operational

Network Access Control (NAC) (Network Management) Operational

Network User Status Agent (NUSA) (Network Management) Operational

Network Time Protocol (NTP) (Network Management) Operational

NUCloud (Server Management) Operational

Oracle RAC (Server Management) Operational

Remote Access -Virtual Private Network (VPN) (Network Connectivity) Operational

SolarWinds (Server Management) Operational

SSL VPN (Network Connectivity) Operational

Utility Power (Data Center Facilities) Operational

Virtual Server Hosting (Server Management) Operational

Wired Network Services (Network Connectivity) Operational

Wireless Network Services (Network Connectivity) Operational

Decommission Virtual Server (Server Management) Operational

PINNACLE (Network Management) Operational

Internet Network Services (Network Connectivity) Operational

Anypoint Platform (Integration Services) Operational

DataHub (Integration Services) Operational

EventHub (Integration services) Operational

API Management Platform (Integration Services) Operational

Professional Services Operational

IT Knowledge Base Service (Service Delivery and Support) Operational

Service Management Platform (Service Delivery and Support) Operational

Research Technologies and Support Operational

Kellogg Linux Cluster (KLC) (Server Management) Operational

MRI Cluster (Server Management) Operational

NUCore Operational

Quest Analytics Nodes Operational

Quest High-Performance Computing Cluster (HPCC) (Server Management) Operational

Research Data Storage Service (RDSS) Operational

Globus (RDMS) Operational

Electronic Research Notebook Service (ERNS) Operational

Software and Applications Operational

Adobe Creative Cloud (Administrative/Business) Operational

MATLAB (Research Tools) Operational

Qualtrics (Research Tools) Operational

SPSS (Research Tools) Operational

Northwestern Print Operational

Teaching and Learning Systems Operational

Canvas (Digital Learning Tools) Operational

Library Services Operational

Panopto (Digital Learning Tools) Operational

Technology Support Services Operational

CONDUITS Operational

G Suite Student Email Accounts Operational

Remote Support Assistance Operational

Statuspage Page Access Users Operational

Voice Services Operational

Call Centers (Videoconferencing and Telephones) Operational

Cellular Services (Videoconferencing and Telephones) Operational

Conference Bridge Operational

Local Calling Operational

Long Distance Calling Operational

Speech Attendant Operational

Telephone Services (Videoconferencing and Telephones) Operational

Two-Way Radios (Videoconferencing and Telephones) Operational

Voicemail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

(65083) Evanston Campus DNS/DHCP/NTP/Network Authentication/VoIP System Maintenance Sep `30`, `2026` `19:00`-`21:00` CDT

Northwestern Information Technology will be upgrading core network services to address potential security vulnerabilities that support DHCP, DNS, NTP, network authentication, and VoIP on the Evanston campus. No service interruption is expected due to the redundant nature of these services.
Posted on Sep 28, 2026 - 10:40 CDT

(65104) Evanston and Chicago Campus Internet Equipment Maintenance Oct `1`, `2026` `06:00`-`07:00` CDT

Northwestern Information Technology will be performing maintenance on equipment that provides internet connectivity. This work is being performed to prepare for increased capacity. Users may experience periods of slow connectivity during this window.
Posted on Sep 25, 2026 - 13:26 CDT

(65174) Deployment Oct `1`, `2026` `13:00`-`14:00` CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 28, 2026 - 12:18 CDT

(65191) Evanston and Chicago Campus Internet Equipment Maintenance Oct `3`, `2026` `07:00`-`09:00` CDT

Northwestern Information Technology will be performing maintenance on equipment that provides internet connectivity. This work is being performed to increase the capacity of existing connections.
No service impact is expected due to the redundant nature of this equipment.
Posted on Sep 28, 2026 - 14:26 CDT

(65187) Evanston Campus & Library Oak Grove Network Maintenance Oct `6`, `2026` `18:00`-`21:00` CDT

Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below This change is to apply vendor-recommended best practice configurations for network loop protection. Network connectivity for each site, including VoIP phone, wireless, and wired services, will have a brief outage of about 5-10 seconds during the given time frame.
40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
90 ALHAMBRA PLAZA
600 FOSTER Chambers Hall
605 GARRETT
617 LIBRARY PL
617 FOSTER Blomquist Recreation Center
618 GARRETT PL
618 LIBRARY PL Family Institute
619 EMERSON
620 LIBRARY PL
621 GARRETT PL
625 GARRETT PL
626 LIBRARY PL
629 FOSTER The Louis & Saerree Fiedler Hillel Center
1405 Central St Softball
1501 CENTRAL Ryan Field
1902 SHERIDAN RD
1908 SHERIDAN RD Academic Advising
1914 SHERIDAN RD
1918 SHERIDAN RD
1927 ORRINGTON AV Foster-Walker Complex
1936 SHERIDAN RD
1937 SHERIDAN RD Deering Library
1940 SHERIDAN RD
1949 CAMPUS DR Theatre and Interpretation Center
1970 CAMPUS DR University Library
1999 CAMPUS DR Norris University Center
2000 SHERIDAN RD Womens Center
2001 SHERIDAN RD Donald P. Jacobs Center
2006 SHERIDAN RD
2010 SHERIDAN RD
2016 SHERIDAN RD
2026 N CAMPUS DR Central Utility Plant
2029 SHERIDAN RD Swift Hall
2031 SHERIDAN RD Shanley Hall
2033 SHERIDAN RD Lunt Hall
2040 SHERIDAN RD
2046 SHERIDAN RD
2110 SHERIDAN RD Sheil Center
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
2122 SHERIDAN RD
2235 CAMPUS DR
2250 SHERIDAN RD
2255 CAMPUS DR
2310 SHERIDAN RD Tennis Center
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
2707 ASHLAND AV Trienens Performance Center
3095 N. Oak Grove Ave Oak Grove Library Center
Posted on Sep 28, 2026 - 14:09 CDT

Past Incidents

Sep `29`, `2026`

(64930) Two-Way Radio System Equipment Maintenance

Completed - The scheduled maintenance has been completed.
Sep 29, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 06:30 CDT

Scheduled - Northwestern IT will be working with our vendor to move Two-Way Radio System Equipment over to new permanent power feeds. There is no expected service impact from this work.
Sep 22, 17:05 CDT

Sep `28`, `2026`

Intermittent network connectivity to a small number of host in our Evanston North Campus

Resolved - This incident has been resolved.
Sep 28, 09:53 CDT

Update - Northwestern Information Technology continues to work with the vendor to determine the root cause of the issue. The affected network equipment has remained stable.

The next update will be provided by 10:00 CDT on Monday, September 28th.
Sep 27, 10:31 CDT

Monitoring - A reboot of the affected network equipment has successfully restored service. The vendor is currently analyzing system logs to determine the root cause of the issue. We are actively monitoring the environment for any further impact or recurring issues.

The next status update by 9:00 CDT on Sunday, September 27th
Sep 26, 20:59 CDT

Investigating - Northwestern Information Technology investigating an issue on a small number of host in our Evanston North Campus

We'll provide the next update at 21:00 CDT
Sep 26, 19:14 CDT

Sep `27`, `2026`

Sep `26`, `2026`

Sep `25`, `2026`

(65008) Northwestern GlobalProtect VPN and IT Staff Firewall - Network Maintenance

Completed - The scheduled maintenance has been completed.
Sep 25, 22:02 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 21:00 CDT

Scheduled - Northwestern Information Technology will be performing a software upgrade to the IT firewall in the Evanston Campus. The IT firewall protects IT networks on the Evanston campus and also acts as the GlobalProtect VPN service. This new software brings us to the latest vendor recommended software and also protects us from potential security vulnerabilities. No impact to end users is expected during this upgrade due to the redundant nature of this equipment.
Sep 23, 11:48 CDT

Voicemail Access from Jabber Telephone Client

Resolved - Northwestern Information Technology worked with our vendor to resolve the issue
Sep 25, 16:16 CDT

Update - Northwestern Information Technology is working with our vendor to isolate and resolve the Jabber issues.

The next status update will be made by 16:00 CDT.
Sep 25, 08:43 CDT

Update - We are continuing to investigate this issue.
Sep 24, 17:33 CDT

Investigating - Northwestern IT is investigating reports that Jabber telephone clients that are off-campus and not connected to VPN are unable to access voicemail. Voicemail is still available through Exchange email accounts and the https://myvoicemail.northwestern.edu/ portal, and Jabber will be able to access voicemail from off-campus if a VPN connection is established.

The next status update will be made by 10:00 CDT on Friday, September 25.
Sep 24, 17:08 CDT

TeamDynamix Service Interruption

Resolved - This incident has been resolved.
Sep 25, 10:15 CDT

Identified - Northwestern Information Technology has identified an issue with TeamDynamix impacting a subset of services.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 11:00 CDT
Sep 25, 09:59 CDT

Sep `24`, `2026`

(64863) Evanston Campus Network Equipment

Completed - The scheduled maintenance has been completed.
Sep 24, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 19:00 CDT

Scheduled - Northwestern Information Technology will be performing software upgrade on network equipment at 2001 Sheridan Rd on the Evanston campus. This work
Is to address potential security vulnerabilities. Network connectivity, including VoIP phone, and wired services, will be affected for the given time frame.
Sep 21, 16:09 CDT

SolarWinds Security Patching

Completed - The scheduled maintenance has been completed.
Sep 24, 18:25 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:00 CDT

Scheduled - Northwestern Information Technology will be preforming securtiy patching on SolarWinds tonight, 09/24/2026 at 17:00 CDT until 20:00 CDT. Access to SolarWinds will be intermittent while patching is occurring.
Sep 24, 16:42 CDT

Telephone Services Interruption

Resolved - This incident has been resolved.
Sep 24, 18:21 CDT

Monitoring - Remediation efforts have completed, monitoring to ensure affected telephones have returned to service,

next status update by 17:30 CDT
Sep 24, 16:30 CDT

Update - Support staff is working to resolve this issue.

The next update will be provided by 16:30 CDT.
Sep 24, 15:24 CDT

Identified - Northwestern Information Technology is aware of a few hundred Cisco telephones on the Evanston and Chicago campuses that are not able to connect to the network and are not functioning. Support staff is working to resolve this issue.

The next update will be provided by 15:00 CDT.
Sep 24, 13:58 CDT

Sep `23`, `2026`

(64307) University Voice/Telephone Services Maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 22:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 19:00 CDT

Scheduled - Northwestern Information Technology will be performing maintenance on the University Telephone Platform to install new SSL/TLS certificates.
No service impact is expected.
Sep 11, 10:20 CDT

(64961) Network Maintenance Evanston and Chicago Data Center Firewall

Completed - The scheduled maintenance has been completed.
Sep 23, 19:45 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 19:01 CDT

Scheduled - Northwestern Information Technology will be performing software upgrades on both the Evanston and Chicago Data Center firewalls. This work is being performed to upgrade software to address potential security vulnerabilities. No service impact is expected due to the redundant nature of this equipment.
Sep 23, 08:47 CDT

Northwestern Print Service Interruption

Resolved - This incident has been resolved.
Sep 23, 12:09 CDT

Investigating - Northwestern Information Technology is investigating an issue causing a service interruption for Northwestern Print. Users may experience slowness and unresponsiveness when trying to print.

The next update will be provided by 12:30 CDT.
Sep 23, 11:27 CDT

Facilities Connect Service Interruption

Resolved - This incident has been resolved.
Sep 23, 10:18 CDT

Investigating - Facilities Connect (Facilities) is currently experiencing an outage.

For emergencies or urgent issues, please contact University Police:
Evanston University Police (847) 491-3456
Chicago University Police (312) 503-3456

For Facilities service requests, please email facilities@northwestern.edu

Customer Service is still available by phone on both campuses during the week Monday-Friday from 7:00 AM to 5:00 PM.
Evanston Customer Service (847) 491-5201
Chicago Customer Service (312) 503-8000

The next update will be provided by 11:00 CDT.
Sep 23, 09:56 CDT

Sep `22`, `2026`

(64672) Evanston and Chicago Campus Network Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 21:53 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 20:00 CDT

Scheduled - Northwestern Information Technology will be performing maintenance on network security equipment which filters traffic between the internet and campus.
This work is being performed to address potential security vulnerabilities. There will be 2 brief interruptions in service
of a few seconds when equipment is failed over. In addition, remote sites will be impacted as follows:

Below are the remote sites that will be affected for 30-60 minutes during the posted window:
- Cellular Distributed Antenna System (DAS) monitoring
- Automated Telephone Directory
- Redcap/StudyTracker access through Apporto Health App
- NUworkspace/Apporto
- Garrett Jenzabar
- EDM CDWG for Device Configuration Services

Below are the remote sites with redundancy that will NOT be affected:
- Government Relations Office at Washington DC
- NYC Alumni Office
- Azure Cloud Services
- Amazon Web Services
- Google Cloud Service
- Qatar Campus
- Northwestern Print
Sep 17, 11:52 CDT

Virtual Private Network (VPN) Service Interruption

Resolved - This incident has been resolved.
Sep 22, 09:56 CDT

Monitoring - IT support staff have implemented a fix, and services are restoring at this time. IT support staff will monitor to ensure all services are fully restored.

The next update will be provided by 10:00 CDT
Sep 22, 09:15 CDT

Identified - Northwestern Information Technology has identified an issue with Virtual Private Network (VPN) impacting a subset of services.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 9:30 CDT
Sep 22, 08:46 CDT

Sep `21`, `2026`

(64671) Network Maintenance Evanston and Chicago Data Center Firewall

Completed - The scheduled maintenance has been completed.
Sep 21, 23:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:00 CDT

(64787) Deployment

Completed - The scheduled maintenance has been completed.
Sep 21, 15:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 14:00 CDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 15:17 CDT

Sep `20`, `2026`

No incidents reported.

Sep `19`, `2026`

(64657) CAESAR, myHR, and NUFinancials Downtime - Apply September CSPU

Completed - The scheduled maintenance has been completed.
Sep 19, 11:56 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 CDT

Scheduled - All three enterprise systems—CAESAR, myHR, and NUFinancials— will undergo scheduled maintenance this weekend to apply Oracle's monthly security and application updates.

Scheduled Maintenance Date and Times
The maintenance necessitates downtime for each system, and they will be unavailable on Saturday, September 19th during the following timeframes:
CAESAR - 12:00 AM to approximately 7:00 AM
myHR (including Self Service and Careers) - 7:00 AM to approximately 12:00 PM
NUFinancials - 7:00 AM to approximately 12:00 PM

What to expect
Functionality: there are no changes to functionality. Overall, the user experience will not change for the three enterprise systems.
Post-Upgrade Notes: Users will need to clear their cache before logging into each enterprise system after the updates are complete.

Thank you for your patience as we apply these critical updates.
Sep 17, 09:50 CDT

Sep `18`, `2026`

(64776) Evanston and Chicago Campus Network Maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 21:07 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 CDT

Scheduled - Northwestern Information Technology will be completing software upgrades for a set firewalls that were not completed in this morning's maintenance window. Standalone firewalls will be down for around 5-10 minutes during the reboot. No end user impact for the Redundant Paired firewalls during this upgrade due to the redundant nature of this equipment.

Standalone Firewalls:
evdc-pavm-fw-2265-1-parking

Redundant Paired Firewall:
crown-g228-fw-1-ootpagc-n0/1
evdc-g48-pa-kgsm-n0/1
evdc-o48-fw-1-fsm-n0/1

The following firewalls have been upgraded but need to be failed over:

evdc-pavm-fw-1146-1-fsm-n0/1
evdc-pavm-fw-1146-1-invest-n0/1
evdc-pavm-fw-1146-1-meas-node0/1
evdc-pavm-fw-1146-1-pce-n0/1
evdc-pavm-fw-1146-3-iso-node0/
evdc-pavm-fw-1146-3-nul-node0/1
evdc-pavm-fw-1146-3-sesp-n0/1
evdc-pavm-fw-2265-1-art-n0/
evdc-pavm-fw-2265-1-bienen-n0/1
evdc-pavm-fw-2265-1-ciera-n0/1
evdc-pavm-fw-2265-1-collab-node0/1
evdc-pavm-fw-2265-1-law-n0/1
evdc-pavm-fw-2265-1-nuance-n0/1
evdc-pavm-fw-2265-1-nucore-n0/1
evdc-pavm-fw-2265-1-psinfra-n0/1
evdc-pavm-fw-2265-1-sa-node0/1
evdc-pavm-fw-2265-1-soc-n0/1
evdc-pavm-fw-2265-3-research-n0/1
evdc-pavm-fw-2265-4-ci-node0/1
Chdc-pavm-fw-2267-1-fsm-node0/1
Sep 18, 11:27 CDT

(64451) Evanston and Chicago Campus Network maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 08:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:30 CDT

Scheduled - Northwestern Information Technology will be performing a software upgrade to the Palo Alto Departmental firewalls listed below. The firewalls are being upgraded to install new software that brings them up to the latest vendor-recommended version and also protects us from recently released security vulnerabilities. Standalone firewalls will be down for around 5-10 minutes during the reboot. No end user impact for the Redundant Paired firewalls during this upgrade due to the redundant nature of this equipment.

Standalone Firewalls
2211campus-fw-2589-1-kgsm
evdc-pavm-fw-1146-2-kgsm
evdc-pavm-fw-1146-3-qatar
evdc-pavm-fw-2265-1-parking
evdc-pavm-fw-2265-1-xraydiff
mainlib-idf-fw-1-mti
Chdc-232-021536-fw-1-law
Wieb-723-fw-1-sps

Redundant Paired Firewall
crown-g228-fw-1-ootpagc-n0/1
evdc-g48-pa-kgsm-n0/1
evdc-o48-fw-1-fsm-n0/1
evdc-pavm-fw-1146-1-fsm-n0/1
evdc-pavm-fw-1146-1-invest-n0/1
evdc-pavm-fw-1146-1-meas-node0/1
evdc-pavm-fw-1146-1-pce-n0/1
evdc-pavm-fw-1146-3-iso-node0/
evdc-pavm-fw-1146-3-nul-node0/1
evdc-pavm-fw-1146-3-sesp-n0/1
evdc-pavm-fw-2265-1-art-n0/
evdc-pavm-fw-2265-1-bienen-n0/1
evdc-pavm-fw-2265-1-ciera-n0/1
evdc-pavm-fw-2265-1-collab-node0/1
evdc-pavm-fw-2265-1-law-n0/1
evdc-pavm-fw-2265-1-nuance-n0/1
evdc-pavm-fw-2265-1-nucore-n0/1
evdc-pavm-fw-2265-1-psinfra-n0/1
evdc-pavm-fw-2265-1-sa-node0/1
evdc-pavm-fw-2265-1-soc-n0/1
evdc-pavm-fw-2265-3-research-n0/1
evdc-pavm-fw-2265-4-ci-node0/1
lev-g158-0g0e12-fw-athletics-1/2
Chdc-pavm-fw-2267-1-fsm-node0/1
Chdc-pavm-fw-2267-1-meas-node0/1
Chdc-pavm-fw-2267-2-nul-node0/1
Sep 14, 16:55 CDT

(64318) Canvas (Northwestern) Custom Apps brief downtime due to scheduled maintenance patches

Completed - The scheduled maintenance has been completed.
Sep 18, 07:45 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:10 CDT

Scheduled - During (regularly scheduled) server maintenance, some Canvas custom apps (created by Northwestern) will be affected briefly as follows: Nebula, Noterra, Discussion Analytics, Canvas Chatbot, NU Files, NU Submissions, NU Academic, GradeSync and NU administrative apps for course combine, user, course and prep site creation and admin password update) will be down for only 15 minutes (7:30-7:45 am), while the (admin) NU Batch Enrollment tool will be down from 7:10-7:45 am.
Sep 11, 11:38 CDT

(64350) Evanston Network Equipment Maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 06:47 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:30 CDT

Scheduled - Northwestern Information Technology will be performing software upgrade on network equipment on the Evanston campus at the locations listed below. This work
Is to address potential security vulnerabilities. Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.

40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
90 ALHAMBRA PLAZA
600 FOSTER Chambers Hall
605 GARRETT PL
617 LIBRARY PL
617 FOSTER Blomquist Recreation Center
618 GARRETT PL
618 LIBRARY PL Family Institute
619 EMERSON
620 LIBRARY PL
621 GARRETT PL
625 GARRETT PL
626 LIBRARY PL
629 FOSTER The Louis & Saerree Fiedler Hillel Center
1405 Central St Softball
1501 CENTRAL Ryan Field
1902 SHERIDAN RD
1908 SHERIDAN RD WCAS Academic Advising
1914 SHERIDAN RD
1918 SHERIDAN RD
1927 ORRINGTON AV Foster-Walker Complex
1936 SHERIDAN RD
1937 SHERIDAN RD Deering Library
1940 SHERIDAN RD
1949 CAMPUS DR Theatre and Interpretation Center
1970 CAMPUS DR University Library
1999 CAMPUS DR Norris University Center
2000 SHERIDAN RD Womens Center
2001 SHERIDAN RD Donald P. Jacobs Center
2006 SHERIDAN RD
2010 SHERIDAN RD
2016 SHERIDAN RD
2026 N CAMPUS DR Central Utility Plant
2029 SHERIDAN RD Swift Hall
2031 SHERIDAN RD Shanley Hall
2033 SHERIDAN RD Lunt Hall
2040 SHERIDAN RD
2046 SHERIDAN RD
2110 SHERIDAN RD Sheil Center
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
2122 SHERIDAN RD 2122 Sheridan
2235 CAMPUS DR
2250 SHERIDAN RD
2255 CAMPUS DR
2310 SHERIDAN RD Tennis Center
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
2707 ASHLAND AV Trienens Performance Center
3095 N. Oak Grove Ave Oak Grove Library Center

50 ARTS CIRCLE DR Pick-Staiger Concert Hall
60 ARTS CIRCLE DR Regenstein Hall of Music
70 ARTS CIRCLE DR Bienen School of Music
405 CHURCH
515 CLARK
555 CLARK
601 UNIVERSITY PL Scott Hall
618 EMERSON Delta Gamma Sorority
619 CLARK
619 UNIVERSITY PL Kappa Alpha Theta Sorority
625 UNIVERSITY PL Delta Delta Delta Sorority
626 UNIVERSITY PL Shepard Residential College
630 CLINTON PL
630 EMERSON Hobart House
633 CLARK Rebecca Crown Center
633 EMERSON
636 EMERSON Pi Beta Phi Sorority
637 UNIVERSITY PL Alpha Chi Omega Sorority
640 EMERSON Gamma Phi Beta Sorority
647 UNIVERSITY PL Rogers House Residence Hall
650 EMERSON North Mid-Quads Residence Hall
655 UNIVERSITY PL South Mid-Quads Residence Hall
700 UNIVERSITY PL Lutkin Memorial Hall
701 UNIVERSITY PL Alpha Phi Sorority
710 EMERSON
711 UNIVERSITY PL Kappa Delta Sorority
711 ELGIN RD Music Administration Building
717 UNIVERSITY PL Delta Zeta Sorority
720 EMERSON Sigma Alpha Iota Sorority
720 UNIVERSITY PL
721 UNIVERSITY PL Evans Scholars House
726 UNIVERSITY PL Chapin Hall (Humanities Residential College)
910 UNIVERSITY PL
1007 CHURCH 1007 Church
1201 DAVIS 1201 Davis
1220 LEON PL 1220 Leon
1603 ORRINGTON AV 1603 Orrington
1725 ORRINGTON AV McManus Living-Learning Center
1800 SHERIDAN RD John Evans Alumni Center
1800 SHERMAN AV 1800 Sherman Ave.
1801 HINMAN AV 1801 Hinman Ave.
1801 MAPLE AV 1801 Maple Ave
1808 CHICAGO AV
1809 CHICAGO AV 1809 Chicago Ave
1810 CHICAGO AV
1812 HINMAN AV
1813 HINMAN AV
1815 CHICAGO AV
1818 HINMAN AV Brentano Hall
1819 HINMAN AV
1820 CHICAGO AV Allison Hall
1820 SHERIDAN RD Jones Fine and Performing Arts Residential College
1823 SHERMAN AV Music Practice Hall
1823 CAMPUS DR Sailing Center
1835 HINMAN AV
1838 CHICAGO AV
1840 CAMPUS DR Kresge Underground
1841 SHERIDAN RD Visitor Center
1845 SHERIDAN RD Fisk Hall
1850 CAMPUS DR Locy Hall
1855 SHERIDAN RD East Fairchild (Communications Residential College
1856 ORRINGTON AV
1860 CAMPUS DR Crowe Hall
1861 SHERIDAN RD West Fairchild (International Studies Residential
1865 SHERMAN AV Willard Residential College
1870 ORRINGTON AV Chi Omega Sorority
1870 CAMPUS DR McCormick Foundation Center
1870 SHERIDAN RD Alice Millar Chapel/ Parkes Hall
1871 ORRINGTON AV Kappa Kappa Gamma Sorority
1877 CAMPUS DR John J. Louis Hall
1880 CAMPUS DR Kresge Hall
1881 SHERIDAN RD Harris Hall
1897 SHERIDAN RD University Hall
1900 ORRINGTON AV
1915 MAPLE AV Engelhart Hall
1920 CAMPUS DR Annie May Swift Hall
2020 RIDGE AV
2131 ORRINGTON AV 2131 Orrington Av
2135 ORRINGTON AV
2601 ORRINGTON AV Wieboldt House
Sep 14, 17:45 CDT

Sep `17`, `2026`

(64447) Wireless Authentication Server Software Update

Completed - The scheduled maintenance has been completed.
Sep 17, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 CDT

Scheduled - Northwestern Information Technology will be applying a patch to the authentication servers used to authenticate wireless users. When the main server gets rebooted wireless guest and device registrations will not function for the 10 minutes the server is rebooting. All other authentication services, including certificate-based authentication, will continue to work due to the redundancy of the servers.
Sep 14, 16:54 CDT

(64348) Evanston Campus Network Equipment Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 06:26 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 05:30 CDT

Sep `16`, `2026`

CatConnect (Alumni and Advancement) Service Interruption

Resolved - This incident has been resolved.
Sep 16, 13:26 CDT

Update - The vendor has applied a mitigation for this issue, but is still performing additional verification across their environments. Some users may continue to experience severe delays, intermittent errors, or difficulty accessing some services.

The next update will be provided by 13:00 CDT.
Sep 16, 11:48 CDT

Identified - Northwestern Information Technology has identified an issue causing a service interruption to CatConnect (Alumni and Advancement). Users may experience severe delays, intermittent errors, or an inability to access some services.

Although the vendor is working to resolve the issue as soon as possible, we have not yet received a projected resolution time.

The next update will be provided by 11:00 CDT.
Sep 16, 09:43 CDT

Ward Building - 7th Floor Network Service Interruption

Resolved - This incident has been resolved.
Sep 16, 08:48 CDT

Identified - Northwestern Information Technology has identified a service interruption for wired, wireless, and telephone services on the seventh floor of the Ward Building. A technician has been dispatched to resolve the issue and restore service.

The next update will be provided by 9:00 CDT.
Sep 16, 07:58 CDT

(64347) Chicago Campus Network Equipment Maintenance

Completed - The scheduled maintenance has been completed.
Sep 16, 07:55 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:30 CDT

Scheduled - Northwestern Information Technology will be performing software upgrade on network equipment on the Chicago campus. This work
Is to address potential security vulnerabilities. Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.
Sep 14, 17:43 CDT

Apply Weblogic September 2026 CSPU to Production systems

Completed - The scheduled maintenance has been completed.
Sep 16, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 CDT

Scheduled - Oracle has released a round of high-priority patches that we will apply this evening for myHR, NUFinancials, and CAESAR. Similar to our work in August, we will implement a rolling update, meaning users may briefly lose their connection to systems as the various servers are taken offline. They will be able to log back in immediately and connect through another server.

Maintenance Schedule
• 6–8 p.m. — myHR
• 8–10 p.m. — NUFinancials
• 10 p.m. to Midnight — CAESAR

Thank you for your understanding as we work to ensure the security of the enterprise systems.

Maintenance time is 6pm - 12am
Sep 15, 17:01 CDT

Sep `15`, `2026`

Significant delays in email delivery to consumer Gmail accounts

Resolved - Northwestern Information Technology has confirmed that the delivery delay issue has now been resolved.
Sep 15, 16:37 CDT

Update - Northwestern Information Technology has resolved the delivery issues affecting gmail.com recipients from Northwestern faculty, staff, and students. However, alumni forwarding accounts that forward mail to gmail.com continue to experience delivery disruptions.
Jul 2, 10:20 CDT

Update - Northwestern Information Technology continues to work on this issue. We are not currently seeing issues with messages from the Northwestern community to gmail.com addresses. However, forwarding accounts are seeing intermittent delivery failures.

Next update will be on Thursday, July 2nd at 10:00 CDT.
Jul 1, 11:01 CDT

Update - We continue to work on this issue. We are not currently seeing issues with messages from the Northwestern community to gmail.com addresses. However, forwarding accounts are seeing intermittent delivery failures.

Next update will be on Wednesday, Jul 1, 2026 - 10:00 CDT
Jun 30, 09:48 CDT

Update - We continue to work on this issue. We are not currently seeing issues with messages from the Northwestern community to gmail.com addresses. However, forwarding accounts are seeing intermittent delivery failures.

Next update will be on Tuesday, Jun 30, 2026 - 10:00 CDT
Jun 29, 09:15 CDT

Update - Northwestern Information Technology continues to work on the issue and is investigating additional options for resolution.

Next update will be on Monday, June 29, 2026 at 10:00 CDT.
Jun 26, 10:01 CDT

Monitoring - Northwestern University IT has implemented a workaround for Northwestern community email outbound to consumer Gmail accounts. However, accounts that forward to @gmail.com addresses are still impacted.

The next update will be on June 26, 2026 at 10:00 CDT.
Jun 25, 19:15 CDT

Update - Northwestern Information Technology continues to work on the issue and is investigating additional options for resolution.
Jun 25, 10:39 CDT

Update - We are continuing to investigate this issue and have taken steps in an attempt to mitigate the impact.

Next update will be on June 25, 2026 at 10 CDT.
Jun 24, 18:12 CDT

Investigating - We are currently investigating an issue causing significant delays in email delivery to consumer Gmail accounts, including messages from forwarding accounts. Messages sent to Gmail recipients may take substantially longer than expected to arrive. Northwestern IT is working to resolve the issue and will provide updates here as more information becomes available.
Jun 24, 10:23 CDT

Quest Analytics Nodes Maintenance

Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 CDT

Scheduled - The Quest Analytics Nodes will be unavailable during scheduled maintenance starting at 7:00 AM and ending at 12:00 PM on Tuesday, September 15th.

Service Improvements:
• Better support for latest R packages and tools, improved package management, and faster performance via upgrade to R version 4.5.1
• Enhanced reliability, faster performance, and newer data exploration capabilities in RStudio environment via upgrade to RStudio version 2026.07.1

Impact on Quest Analytics Nodes Users:
• Processes running on the Quest Analytics Nodes will be canceled when the maintenance begins.
• Users will not be able to use RStudio, JupyterHub, or SAS Studio on the Quest Analytics Nodes during the maintenance window.
• After R is upgraded to version 4.5.1, R packages should be reinstalled. Users can prepare before the maintenance by loading the R/4.5.1 module on Quest and reinstalling their packages there; see the R and RStudio on Quest page for instructions. Once maintenance is complete, those packages will be available for use on the Quest Analytics Nodes.

For any questions about this maintenance, please contact quest-help@northwestern.edu
Aug 17, 07:47 CDT

Research Portal Service Interruption

Resolved - This incident has been resolved.
Sep 15, 09:36 CDT

Identified - Northwestern Information Technology has identified an issue that is causing a service interruption to Research Portal.

Support staff are working to restore service as quickly as possible.

The next update will be provided by 10:30 CDT.
Sep 15, 09:17 CDT

All Systems Operational

About This Site

Scheduled Maintenance

(65083) Evanston Campus DNS/DHCP/NTP/Network Authentication/VoIP System Maintenance Sep 30, 2026 19:00-21:00 CDT

(65104) Evanston and Chicago Campus Internet Equipment Maintenance Oct 1, 2026 06:00-07:00 CDT

(65174) Deployment Oct 1, 2026 13:00-14:00 CDT

(65191) Evanston and Chicago Campus Internet Equipment Maintenance Oct 3, 2026 07:00-09:00 CDT

(65187) Evanston Campus & Library Oak Grove Network Maintenance Oct 6, 2026 18:00-21:00 CDT

Past Incidents

Sep 29, 2026

Sep 28, 2026

Sep 27, 2026

Sep 26, 2026

Sep 25, 2026

Sep 24, 2026

Sep 23, 2026

Sep 22, 2026

Sep 21, 2026

Sep 20, 2026

Sep 19, 2026

Sep 18, 2026

Sep 17, 2026

Sep 16, 2026

Sep 15, 2026