Monitoring - The certificate management vendor has confirmed that the on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is available and operational again. Northwestern Information Technology will continue to monitor the stability of this service.
The next update will be provided by 10:00 CDT on Thursday, October 22nd.
Oct 21, 2026 - 19:04 CDT
The next update will be provided by 10:00 CDT on Thursday, October 22nd.
Oct 21, 2026 - 19:04 CDT
Update - The vendor on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is still unavailable. As the certificate management vendor continues to investigate and mitigate a security vulnerability, new BYOD devices will not be able to join eduroam.
Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices.
Northwestern Information Technology will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th.
The next update will be provided by 10:00 CDT on Thursday, October 22nd.
Oct 21, 2026 - 16:07 CDT
Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices.
Northwestern Information Technology will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th.
The next update will be provided by 10:00 CDT on Thursday, October 22nd.
Oct 21, 2026 - 16:07 CDT
Investigating - Northwestern IT has been informed by our certificate management vendor that the on-boarding page for BYOD (Bring Your Own Device) registration for eduroam wireless is unavailable while they investigate and possibly mitigate a security vulnerability. During this time, new BYOD devices will not be able to join eduroam.
Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices.
Northwestern IT will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th.
The next update will be provided by 16:00 CDT, Wednesday 10/21/2026.
Oct 21, 2026 - 12:20 CDT
Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices.
Northwestern IT will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th.
The next update will be provided by 16:00 CDT, Wednesday 10/21/2026.
Oct 21, 2026 - 12:20 CDT
Update - Application security patching is continuing. The following applications have been patched and are now back online:
-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
-Faculty Recruiting System (FRS)
Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:
-REDCap
-Maxient
-Northwestern Now
-Northwestern Magazine
Additional updates will be provided as patching progresses.
Oct 21, 2026 - 15:55 CDT
-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
-Faculty Recruiting System (FRS)
Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:
-REDCap
-Maxient
-Northwestern Now
-Northwestern Magazine
Additional updates will be provided as patching progresses.
Oct 21, 2026 - 15:55 CDT
Update - Application security patching is continuing. The following applications have been patched and are now back online:
-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:
-Faculty Recruiting System (FRS)
-REDCap
-Maxient
-Northwestern Now
-Northwestern Magazine
Additional updates will be provided as patching progresses.
Oct 21, 2026 - 11:12 CDT
-Student Opportunity Application Portal (SOAP)
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-Facilities Connect Offcycle Runner
Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to:
-Faculty Recruiting System (FRS)
-REDCap
-Maxient
-Northwestern Now
-Northwestern Magazine
Additional updates will be provided as patching progresses.
Oct 21, 2026 - 11:12 CDT
Update - We are continuing to work on a fix for this issue.
Oct 21, 2026 - 09:30 CDT
Oct 21, 2026 - 09:30 CDT
Identified - Several University systems that rely on the PHP application environment are currently unavailable while application security patching is in progress. Northwestern IT is working to complete the patching and restore service as quickly as possible.
Northwestern IT systems currently known to be impacted include, but may not be limited to:
-Student Opportunity Application Portal (SOAP)
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Facilities Connect Offcycle Runner
We apologize for the disruption and will provide an update when service has been restored.
Oct 21, 2026 - 09:26 CDT
Northwestern IT systems currently known to be impacted include, but may not be limited to:
-Student Opportunity Application Portal (SOAP)
-Graduate Student Progress (GSP)
-Northwestern Loan Applications
-ECATS UI
-OnBase SSO for select forms, including HR Ops and CAESAR Access
-Diploma Validation Widget
-Facilities Connect Offcycle Runner
We apologize for the disruption and will provide an update when service has been restored.
Oct 21, 2026 - 09:26 CDT
About This Site
Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.
To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).
Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.
Administrative and Business
Operational
CAESAR (Student Information Systems)
Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
Operational
ConnectNU (Student Information Systems)
Operational
Data Warehouse Services (Reporting and Analytics)
Operational
ECATS (Student Information Systems)
Operational
Facilities Connect (Facilities)
Operational
Faculty Recruitment System (Human Resources Systems)
Operational
Grad Student Tracking System (Student Information Systems)
Operational
iBuyNU (Finance and Procurement Systems)
Operational
CERES (Research Administration Systems)
Operational
myHR (Human Resources Systems)
Operational
myHR Learn (Human Resources Systems)
Operational
Northwestern Loan Application System (Student Information Systems)
Operational
NUFinancials (Finance and Procurement Systems)
Operational
NU Parking (Facilities)
Operational
NUPlans (Finance and Procurement Systems)
Operational
NUPortal (Finance and Procurement Systems)
Operational
OnBase (Workflow and Document Management)
Operational
Our Northwestern (Alumni and Advancement)
Operational
PerfectForms (Workflow and Document Management)
Operational
Power BI Visualization (Reporting and Analytics)
Operational
Research Portal (Research Administration Systems)
Operational
Tableau Visualization (Reporting and Analytics)
Operational
Student Opportunity Application Portal (Research Administration Systems)
Operational
Wildcard (Finance and Procurement Systems)
Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems)
Operational
Smartsheet
Operational
Splunk (Reporting and Analytics)
Operational
ERS (Effort Reporting System) (Finance and Procurement Systems)
Operational
Blackthorn Events (Alumni and Advancement)
Operational
Graduate Student Progress (Student Information Systems)
Operational
CatConnect (Alumni and Advancement)
Operational
GiveCampus (Alumni and Advancement)
Operational
myHR Learn Integration (myHR Learn)
Operational
Communication and Collaboration
Operational
Digital Signage (REACH) (Mass Communications)
Operational
Email Defense System (EDS)
Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications)
Operational
G Suite (Email and Calendaring)
Operational
Microsoft Teams (Instant Messaging)
Operational
NU Listserv (Mass Communications)
Operational
NUsites (Self-Service Web Publishing)
Operational
Office 365 (Email and Calendaring)
Operational
Microsoft OneDrive (Document Sharing and Storage)
Operational
Public Group/Distribution List (Mass Communications)
Operational
Microsoft SharePoint (Document Sharing and Storage)
Operational
Television Services
Operational
Zoom Video Conferencing (Videoconferencing and Telephones)
Operational
Zoom Web Portal (Videoconferencing and Telephones)
Operational
NUInfo (Web Publishing and Hosting)
Operational
Web Content Management System (Cascade CMS)
Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring)
Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom)
Operational
Automated Telephone Directory (Videoconferencing and Zoom)
Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure
Operational
Encryption Key Escrow
Operational
Endpoint Device Backup
Operational
Endpoint Software and Configuration Management
Operational
Mobile Device Management (MDM)
Operational
Workstation Imaging
Operational
Identity and Access Management
Operational
Active Directory (Directory Services)
Operational
CyberArk (Privileged Account Management)
Operational
Duo Core Authentication Service (Authentication and Authorization Services)
Operational
Kerberos (Authentication and Authorization Services)
Operational
LDAP (Directory Services)
Operational
Northwestern Online Directory (Directory Services)
Operational
NUValidate (NETID Services)
Operational
Shibboleth (Authentication and Authorization Services)
Operational
Web Single Sign-On (Authentication and Authorization Services)
Operational
Wildcat Finder
Operational
1Password (Password Management)
Operational
Cayosoft (Directory Services)
Operational
Information Security
Operational
Client Antivirus Software (Secure Computing)
Operational
Data Center Firewall Rule Modification (Secure Computing)
Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing)
Operational
Endpoint Security Software (Secure Computing)
Operational
InCommon Certificates (SSL Certificate Creation)
Operational
Managed Firewall Services (Secure Computing)
Operational
Identity System Integration (Identity and Access Management)
Operational
Infrastructure
Operational
Amazon Web Services (AWS) (Cloud Service)
Operational
Cooling Systems (Data Center Facilities)
Operational
DHCP (Network Management)
Operational
DNS (Network Management)
Operational
Domain Name and Address Management (DNS/DHCP) (Network Management)
Operational
Electrical Systems (Data Center Facilities)
Operational
Enterprise Backup and Restore Services (Server Management)
Operational
Enterprise File Services (Isilon)
Operational
Firewall (Network Management)
Operational
GitHub (Cloud Service)
Operational
Google Cloud (GCP) (Cloud Service)
Operational
Intercampus Connectivity (Network Connectivity)
Operational
Load Balancing (Network Connectivity)
Operational
Microsoft AZURE (Cloud Service)
Operational
Network Access Control (NAC) (Network Management)
Operational
Network User Status Agent (NUSA) (Network Management)
Operational
Network Time Protocol (NTP) (Network Management)
Operational
NUCloud (Server Management)
Operational
Oracle RAC (Server Management)
Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity)
Operational
SolarWinds (Server Management)
Operational
SSL VPN (Network Connectivity)
Operational
Utility Power (Data Center Facilities)
Operational
Virtual Server Hosting (Server Management)
Operational
Wired Network Services (Network Connectivity)
Operational
Wireless Network Services (Network Connectivity)
Operational
Decommission Virtual Server (Server Management)
Operational
PINNACLE (Network Management)
Operational
Internet Network Services (Network Connectivity)
Operational
Anypoint Platform (Integration Services)
Operational
DataHub (Integration Services)
Operational
EventHub (Integration services)
Operational
API Management Platform (Integration Services)
Operational
Professional Services
Operational
IT Knowledge Base Service (Service Delivery and Support)
Operational
Service Management Platform (Service Delivery and Support)
Operational
Research Technologies and Support
Operational
Kellogg Linux Cluster (KLC) (Server Management)
Operational
MRI Cluster (Server Management)
Operational
NUCore
Operational
Quest Analytics Nodes
Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management)
Operational
Research Data Storage Service (RDSS)
Operational
Globus (RDMS)
Operational
Electronic Research Notebook Service (ERNS)
Operational
Software and Applications
Operational
Adobe Creative Cloud (Administrative/Business)
Operational
MATLAB (Research Tools)
Operational
Qualtrics (Research Tools)
Operational
SPSS (Research Tools)
Operational
Northwestern Print
Operational
Teaching and Learning Systems
Operational
Canvas (Digital Learning Tools)
Operational
Library Services
Operational
Panopto (Digital Learning Tools)
Operational
Technology Support Services
Operational
CONDUITS
Operational
G Suite Student Email Accounts
Operational
Remote Support Assistance
Operational
Statuspage Page Access Users
Operational
Voice Services
Operational
Call Centers (Videoconferencing and Telephones)
Operational
Cellular Services (Videoconferencing and Telephones)
Operational
Conference Bridge
Operational
Local Calling
Operational
Long Distance Calling
Operational
Speech Attendant
Operational
Telephone Services (Videoconferencing and Telephones)
Operational
Two-Way Radios (Videoconferencing and Telephones)
Operational
Voicemail
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(66174) Network Equipment Maintenance Juniper Firewall Patching Oct 22, 2026 19:00-23:00 CDT
Northwestern Information Technology will be performing a software upgrade to the Juniper Departmental firewalls listed below. The firewalls are being upgraded to install new software that brings them up to the latest vendor-recommended version and protects us from recently released critical security vulnerabilities. Standalone firewalls will be down for around 5-10 minutes during the reboot. Redundant Paired firewalls will also have a brief 3–4-minute interruption during this upgrade as the firewalls are upgraded.
Standalone
1201davis-b-fw-1-police
2020rdg-idf-p48-fw-1-iems
2705ashland-3225-fw-1-athletics
405chch-b-fw-1-scs
555clrk-1-fw-1-enrollment
619clrk-b1-fw-2-finance
abbt-234-021536-fw-1-soc
abbt-242-020815-fw-1-ittns
abbt-242-021013-fw-1-finance
abbt-6-fw-1-finaid
abbt-b-fw-1-health
birl-1-fw-1-qatar
evdc-m48-fw-1-fm
evdc-u48-fw-2-scs
garrett-b-fw-1-gets
garrett-b-fw-2-gets
lurie-9-fw-1-infecd
lurie-idf-fw-1-police
mcgaw-0529-fw-1-jcibas
mudd-1148-fw-1
silverman-b506-fw-1-pce
tech-lg83-fw-1-admin
Redundant Paired
evdc-o39-fw-1-ci-node0/1
evdc-r48-fw-2-law-node0/1
evdc-t48-fw-3-scs-node0
evdc-u48-fw-3-scs-node1
2211campus-l416-fw-1-kgsm-node0/1
750nlsd-4west-fw-3-abf-node0/1
crown-1e-fw-1-admsn-1/2
2211campus-l416-fw-1-kgsm-reth0
searle-b-fw-2-health-node0/1
Posted on Oct 21, 2026 - 12:17 CDT
Standalone
1201davis-b-fw-1-police
2020rdg-idf-p48-fw-1-iems
2705ashland-3225-fw-1-athletics
405chch-b-fw-1-scs
555clrk-1-fw-1-enrollment
619clrk-b1-fw-2-finance
abbt-234-021536-fw-1-soc
abbt-242-020815-fw-1-ittns
abbt-242-021013-fw-1-finance
abbt-6-fw-1-finaid
abbt-b-fw-1-health
birl-1-fw-1-qatar
evdc-m48-fw-1-fm
evdc-u48-fw-2-scs
garrett-b-fw-1-gets
garrett-b-fw-2-gets
lurie-9-fw-1-infecd
lurie-idf-fw-1-police
mcgaw-0529-fw-1-jcibas
mudd-1148-fw-1
silverman-b506-fw-1-pce
tech-lg83-fw-1-admin
Redundant Paired
evdc-o39-fw-1-ci-node0/1
evdc-r48-fw-2-law-node0/1
evdc-t48-fw-3-scs-node0
evdc-u48-fw-3-scs-node1
2211campus-l416-fw-1-kgsm-node0/1
750nlsd-4west-fw-3-abf-node0/1
crown-1e-fw-1-admsn-1/2
2211campus-l416-fw-1-kgsm-reth0
searle-b-fw-2-health-node0/1
Posted on Oct 21, 2026 - 12:17 CDT
(66091) Network Equipment Maintenance - Wieboldt House Floors: 0,1,2,3 Oct 23, 2026 06:00-07:00 CDT
Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title.
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.
Posted on Oct 19, 2026 - 16:27 CDT
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.
Posted on Oct 19, 2026 - 16:27 CDT
(66039) CAESAR Downtime on Saturday, October 24th Oct 24, 2026 04:00-12:00 CDT
CAESAR will undergo scheduled maintenance this weekend to apply Oracle’s monthly application updates.
The maintenance necessitates downtime for the system, and so CAESAR will be unavailable on Saturday, October 24 from 4am to 12pm CDT.
What to Expect:
• Functionality — There are no changes to functionality. The user experience will not change for the three systems.
• Post-Upgrade Note — Users will need to clear their cache before logging into each system after the updates.
Thank you for your patience as we apply these critical updates.
Posted on Oct 19, 2026 - 10:24 CDT
The maintenance necessitates downtime for the system, and so CAESAR will be unavailable on Saturday, October 24 from 4am to 12pm CDT.
What to Expect:
• Functionality — There are no changes to functionality. The user experience will not change for the three systems.
• Post-Upgrade Note — Users will need to clear their cache before logging into each system after the updates.
Thank you for your patience as we apply these critical updates.
Posted on Oct 19, 2026 - 10:24 CDT
(66011) myHR downtime on Saturday, October 24th 7AM - 12PM Oct 24, 2026 07:00-12:00 CDT
myHR will undergo scheduled maintenance this weekend to apply Oracle’s monthly security and application updates.
Scheduled Maintenance Date and Times
The maintenance necessitates downtime for myHR system, and will be unavailable on Saturday, October 24, during the following times:
• myHR (Including Self Service and Careers)—7 a.m. to approximately Noon
What to Expect
• Functionality — There are no changes to functionality. The user experience will not change for the three systems.
• Post-Upgrade Note — Users will need to clear their cache before logging into each system after the updates.
Thank you for your patience as we apply these critical updates.
Posted on Oct 19, 2026 - 09:29 CDT
Scheduled Maintenance Date and Times
The maintenance necessitates downtime for myHR system, and will be unavailable on Saturday, October 24, during the following times:
• myHR (Including Self Service and Careers)—7 a.m. to approximately Noon
What to Expect
• Functionality — There are no changes to functionality. The user experience will not change for the three systems.
• Post-Upgrade Note — Users will need to clear their cache before logging into each system after the updates.
Thank you for your patience as we apply these critical updates.
Posted on Oct 19, 2026 - 09:29 CDT
(65572) Two-Way Radio System Equipment Maintenance Oct 26, 2026 09:00 - Oct 27, 2026 15:00 CDT
Northwestern IT will be working with our vendor to perform regular maintenance to upgrade software with security patches on the two-way radio system on October 26-27, 2026. During this maintenance window, a brief service interruption of approximately 3 minutes is expected for departmental radio dispatch stations at 9:05am on October 27. General two-way radio coverage and operation on the Evanston and Chicago campuses will not be impacted.
Posted on Oct 06, 2026 - 16:22 CDT
Posted on Oct 06, 2026 - 16:22 CDT
(66045) Schedule Maintenance for CAESAR to Apply PUM 39 Financial Aid Selective, POC1, POC2 into Production on Saturday, October 31, 2026 Oct 31, 2026 04:00-12:00 CDT
Please note the schedule for CAESAR downtime.
CAESAR will be unavailable on Saturday, October 31, 2026, from 4:00 AM to 12:00 PM CST to apply PUM 39 Financial Aid Selective, POC1, POC2 into Production.
During the downtime window, CS862QA, CS862SUP and reporting databases will be available for any reporting issues.
Posted on Oct 19, 2026 - 11:27 CDT
CAESAR will be unavailable on Saturday, October 31, 2026, from 4:00 AM to 12:00 PM CST to apply PUM 39 Financial Aid Selective, POC1, POC2 into Production.
During the downtime window, CS862QA, CS862SUP and reporting databases will be available for any reporting issues.
Posted on Oct 19, 2026 - 11:27 CDT
(66034) myHR Tax Update 26-B and 26-C Implementation. October 31st 7AM – 1PM Oct 31, 2026 07:00-13:00 CDT
The myHR system will undergo scheduled maintenance to apply Oracle’s required tax updates 26B and 26C. The maintenance necessitates system downtime, meaning myHR, including Self Service and Careers, will be unavailable beginning Saturday, October 31st, at 7 a.m. through approximately 1 p.m.
What This Means
• Functionality — The system components and capabilities you currently enjoy on myHR will continue to function after the update as they do now. Your user experience will be unchanged. Before logging into myHR after the update, users will need to clear their cache.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Posted on Oct 19, 2026 - 10:05 CDT
What This Means
• Functionality — The system components and capabilities you currently enjoy on myHR will continue to function after the update as they do now. Your user experience will be unchanged. Before logging into myHR after the update, users will need to clear their cache.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Posted on Oct 19, 2026 - 10:05 CDT