Resolved -
Northwestern Information Technology has completed work with the vendor and confirmed full functionality is restored to Enterprise File Services.
This issue did not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint.
Jan 28, 09:19 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 10:00 CST 01/28/2023
Jan 27, 19:48 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 20:00 CST
Jan 27, 18:21 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 19:00 CST
Jan 27, 17:05 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 18:00 CST
Jan 27, 16:10 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 17:00 CST
Jan 27, 15:36 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 16:00 CST
Jan 27, 14:54 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 15:00 CST
Jan 27, 13:47 CST
Update -
We are continuing to work on a fix for this issue.
Jan 27, 13:02 CST
Update -
We are continuing to work on a fix for this issue.
Jan 27, 12:59 CST
Update -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
Next update will be posted by 14:00 CST
Jan 27, 12:50 CST
Update -
We are continuing to work on a fix for this issue.
Jan 27, 12:50 CST
Identified -
Northwestern Information Technology has identified a degraded service issue with Enterprise File Services. This issue does not impact our Research Data Storage Service (FSMRESFILES, RESFILES, RESFILESAUDIT), OneDrive, or SharePoint. Northwestern IT support staff continue working to restore service as quickly as possible.
The next update will be provided by 13:00 CST.
Jan 27, 11:59 CST