Update - Northwestern IT continues to work with carriers to troubleshoot this problem. As of this morning, the issue appears to be not as frequent.

The next update will be provided on Tuesday, July 23rd by 16:00 CDT.

Jul 22, 2024 - 15:46 CDT
Update - Northwestern IT continues to work with carriers to troubleshoot this problem. As of this morning, the issue appears to be not as frequent.

Next update by 4:00 pm CDT.

Jul 22, 2024 - 10:54 CDT
Update - Northwestern Information Technology continues to work with telephone carriers on this issue. The ticket has been escalated within Verizon for a higher level of attention.

The next update will be provided on Monday, July 22nd by 11:00 CDT.

Jul 19, 2024 - 15:07 CDT
Update - Northwestern Information Technology continues to work with local telephone service carriers on this issue. Issues seem to primarily be with calls inbound from Verizon phone numbers.

The next update will be provided by 16:00 CDT.

Jul 19, 2024 - 10:50 CDT
Update - Northwestern Information Technology continues to work with local telephone service carriers on this issue. Issues seem to primarily be with calls inbound from Verizon phone numbers.

The next update will be provided on Friday, July 19th by 11:00 CDT.

Jul 18, 2024 - 16:17 CDT
Update - Northwestern Information Technology continues to work with local telephone service carriers on this issue. Issues seem to primarily be with calls inbound from Verizon phone numbers.

The next update will be provided by 17:00 CDT.

Jul 18, 2024 - 12:59 CDT
Update - Northwestern Information Technology continues to work with local telephone service carriers on this issue. Issues seem to primarily be with calls inbound from Verizon phone numbers.

The next update will be provided on Thursday, July 18th by 11:00 CDT.

Jul 17, 2024 - 16:48 CDT
Update - Northwestern Information Technology continues to work with local telephone service carriers on this issue. Issues seem to be primarily with calls inbound from Verizon phone numbers.

The next update will be provided by 17:00 CDT.

Jul 17, 2024 - 10:57 CDT
Update - Northwestern Information Technology continues to work with our local telephone service carrier on this issue.

The next update will be provided on Wednesday, July 17th by 11:00 CDT.

Jul 16, 2024 - 16:37 CDT
Identified - Northwestern IT continues to work with our local telephone service carrier on this issue. Tickets have been opened with the other non-AT&T providers where we are seeing the vast majority of the issues.

The next update will be made by 5:00pm CDT.

Jul 16, 2024 - 10:55 CDT
Update - Northwestern IT continues to work with our local telephone service carrier on this issue. As of this afternoon we are seeing a lower frequency of calls with distorted audio. The vast majority of remaining instances of the problem are occurring with some telephone calls that originate on non-AT&T networks.

The next update will be made by 11:00 CDT on Tuesday, July 16.

Jul 15, 2024 - 15:57 CDT
Update - Northwestern Information Technology is continuing to work with our vendor to address intermittent static and other audio distortion on some inbound telephone calls.

The next update will be provided by 19:00 CDT.

Jul 15, 2024 - 15:54 CDT
Investigating - Northwestern IT is investigating reports of varying levels of intermittent static and other audio distortion on some inbound telephone calls. We are working with our local telephone service carrier to determine root cause and resolve the issue.

The next update will be made by 4:00pm CDT.

Jul 15, 2024 - 09:16 CDT
Update - Northwestern IT support staff continue to work with technology partners and impacted individuals across the University to resolve this issue. We continue to see progress in the recovery process. However, due to the scale of the issue, it will take time to recover fully.

If you need assistance with your computer, please review the message at https://www.it.northwestern.edu/about/news-events/2024/windows-based-device-issues-after-global-outage.html. You can also contact your school or unit IT representatives directly.

Thank you again for your continued patience, and we apologize for this inconvenience.

The next update will be posted by approximately 16:00 CDT on Tuesday, July 23.

Jul 22, 2024 - 15:33 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. We continue to see progress in the recovery process. However, due to the scale of the issue, it will take time to recover fully.

If you need assistance with your computer, please review the message at https://www.it.northwestern.edu/about/news-events/2024/windows-based-device-issues-after-global-outage.html. You can also contact your school or unit IT representatives directly.

Thank you again for your continued patience, and we apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 16:00 CDT on Monday, July 22.

Jul 22, 2024 - 09:27 CDT
Update - Recovery across the University will continue over the weekend. As a reminder, progress is ongoing. However, due to the scale of the issue, it will take time to recover fully.

If you need assistance with your computer this weekend, please review the message at https://www.it.northwestern.edu/about/news-events/2024/windows-based-device-issues-after-global-outage.html. You can also contact your school or unit IT representatives directly. Anyone who calls 1-HELP over the weekend can reach support staff in the Service Operation Center for urgent matters.

Thank you again for your patience throughout the day, and we apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 10:00 CDT on Monday, July 22.

Jul 19, 2024 - 17:14 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. Progress is ongoing; however, due to the scale of the issue, it will take time to recover fully.

If you need assistance with your computer, please review the message at https://www.it.northwestern.edu/about/news-events/2024/windows-based-device-issues-after-global-outage.html. You can also contact your school or unit IT representatives directly. Thank you for your patience throughout the day, and we apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 17:00 CDT.

Jul 19, 2024 - 14:35 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. We continue to see progress in the recovery process. However, due to the scale of the issue, it will take time to recover fully.

If you need assistance with your computer, please review the message sent earlier today with details about the recovery process and various support options, including contacting your school or unit IT representatives. You can access the message at https://www.it.northwestern.edu/about/news-events/2024/windows-based-device-issues-after-global-outage.html. We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 14:30 CDT.

Jul 19, 2024 - 13:09 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. If you need assistance with your computer, please review the message sent earlier today with details about the recovery process and various support options.

You can access the message at: https://www.it.northwestern.edu/about/news-events/2024/windows-based-device-issues-after-global-outage.html

We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 13:00 CDT.

Jul 19, 2024 - 11:25 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. If you need assistance with your computer, please review the message sent earlier today with details about the recovery process and various support options.

You can access the message at: https://www.it.northwestern.edu/about/news-events/2024/windows-based-device-issues-after-global-outage.html

We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 11:30 CDT.

Jul 19, 2024 - 10:26 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. A message was also sent to all faculty and staff with details on the recovery process. Please check your inboxes or visit the Northwestern IT website to review the message. We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 10:30 CDT.

Jul 19, 2024 - 09:32 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 10:00 CDT.

Jul 19, 2024 - 08:57 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 09:00 CDT.

Jul 19, 2024 - 07:56 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 08:00 CDT.

Jul 19, 2024 - 06:59 CDT
Update - Northwestern IT support staff continue to work with technology partners across the University to implement the recommended solution and restore systems and servers. We apologize for this inconvenience.

The next update related to this global outage will be posted by approximately 07:00 CDT.

Jul 19, 2024 - 06:00 CDT
Identified - Northwestern IT support staff continue to work towards ensuring the workaround is stable and restoring impacted systems. We apologize for this inconvenience. The next update related to this global outage will be posted by approximately 06:00 CDT.
Jul 19, 2024 - 05:06 CDT
Update - Northwestern IT support staff continue to work towards ensuring the workaround is stable and restoring impacted systems. We apologize for this inconvenience. The next update related to this global outage will be posted by approximately 05:00 CDT.
Jul 19, 2024 - 04:00 CDT
Update - Northwestern IT continues to work towards ensuring the workaround is stable and restoring impacted systems.

The next update will be posted by approximately 03:45 CDT.

Jul 19, 2024 - 03:02 CDT
Update - Northwestern IT continues to investigate the issue affecting Windows-based devices displaying a bug check/blue screen error. At the suggestion of our vendor, we are implementing and testing a possible workaround.

The next update will be posted by approximately 02:45 CDT.

Jul 19, 2024 - 02:02 CDT
Investigating - Northwestern Information Technology is investigating an issue affecting Windows-based devices. The next update will be posted by 02:00 CDT.
Jul 19, 2024 - 01:12 CDT
Update - Northwestern Information Technology continues to work with our Internet Service Provider to restore intercampus network redundancy.

The next update will be provided on Tuesday, July 23rd by 10:00 CDT.

Jul 22, 2024 - 14:18 CDT
Update - Northwestern Information Technology has reverted the change from the hardware maintenance this morning, and will continue to work with our Internet Service Provider to restore intercampus network redundancy.

The next update will be provided on Monday, July 22nd by 11:00 CDT.

Jul 19, 2024 - 15:01 CDT
Update - Hardware replacement has been completed, and Northwestern Information Technology is working with our Internet Service Provider to complete the maintenance process and restore intercampus network redundancy.

The next update will be provided by 15:00 CDT.

Jul 19, 2024 - 09:51 CDT
Update - Maintenance has been scheduled between 6:00 AM and 7:00 AM on Friday, July 19th to replace a hardware component in the intercampus infrastructure.

The next update will be provided on Friday, July 19th by 9:00 CDT.

Jul 18, 2024 - 16:43 CDT
Update - Northwestern IT continues to work with our ISP vendor on this issue.

The next update will be posted by 17:00 CDT.

Jul 18, 2024 - 12:58 CDT
Update - Northwestern Information Technology continues to work with our internet service provider on this issue with reduced redundancy for intercampus network service.

The next update will be posted on Thursday, July 18th by 11:00 CDT.

Jul 17, 2024 - 17:02 CDT
Update - Northwestern IT continues to work with our ISP vendor on this issue.

The next update will be posted by 17:00 CDT.

Jul 17, 2024 - 11:01 CDT
Update - Northwestern Information Technology continues to work with our internet service provider on this issue with reduced redundancy for intercampus network service.

The next update will be posted on Wednesday, July 17th by 11:00 CDT.

Jul 16, 2024 - 16:54 CDT
Identified - Northwestern IT continues to work with our ISP vendor on this issue.

The next update will be posted by 17:00 CDT.

Jul 16, 2024 - 12:28 CDT
Investigating - Northwestern Information Technology and the ISP vendor are investigating reduced redundancy in the intercampus network. Northwestern field technicians have been dispatched to investigate onsite. The next update will be posted by 12:00 CDT.
Jul 16, 2024 - 05:57 CDT
Identified - Northwestern IT is aware of a storage issue limiting alum.northwestern.edu users from uploading to Google Photos. The issue is due to unexpected changes that Google made to the alum.northwestern.edu storage environment. We are discussing the matter with Google to identify a workaround.

We will provide updates on this issue as they become available.

Sep 15, 2023 - 11:56 CDT

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business ? Operational
CAESAR (Student Information Systems) ? Operational
CATracks (Alumni and Advancement) ? Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) ? Operational
ConnectNU (Student Information Systems) ? Operational
Data Warehouse Services (Reporting and Analytics) ? Operational
ECATS (Student Information Systems) ? Operational
Facilities Connect (Facilities) ? Operational
Faculty Recruitment System (Human Resources Systems) ? Operational
Grad Student Tracking System (Student Information Systems) ? Operational
iBuyNU (Finance and Procurement Systems) ? Operational
CERES (Research Administration Systems) ? Operational
myHR (Human Resources Systems) ? Operational
myHR Learn (Human Resources Systems) ? Operational
Northwestern Loan Application System (Student Information Systems) ? Operational
NUFinancials (Finance and Procurement Systems) ? Operational
NU Parking (Facilities) ? Operational
NUPlans (Finance and Procurement Systems) ? Operational
NUPortal (Finance and Procurement Systems) ? Operational
OnBase (Workflow and Document Management) ? Operational
Our Northwestern (Alumni and Advancement) ? Operational
PerfectForms (Workflow and Document Management) ? Operational
Power BI Visualization (Reporting and Analytics) ? Operational
Research Portal (Research Administration Systems) ? Operational
Tableau Visualization (Reporting and Analytics) ? Operational
Student Opportunity Application Portal (Research Administration Systems) ? Operational
Wildcard (Finance and Procurement Systems) ? Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) ? Operational
Smartsheet ? Operational
Splunk (Reporting and Analytics) ? Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) ? Operational
Blackthorn Events (Alumni and Advancement) ? Operational
Communication and Collaboration ? Partial Outage
Digital Signage (REACH) (Mass Communications) ? Operational
Email Defense System (EDS) ? Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) ? Operational
G Suite (Email and Calendaring) ? Partial Outage
Microsoft Teams (Instant Messaging) ? Operational
NU Listserv (Mass Communications) ? Operational
NUsites (Self-Service Web Publishing) ? Operational
Office 365 (Email and Calendaring) ? Operational
Microsoft OneDrive (Document Sharing and Storage) ? Operational
Public Group/Distribution List (Mass Communications) ? Operational
Microsoft SharePoint (Document Sharing and Storage) ? Operational
Television Services ? Operational
Zoom Video Conferencing (Videoconferencing and Telephones) ? Operational
Zoom Web Portal (Videoconferencing and Telephones) ? Operational
NUInfo (Web Publishing and Hosting) ? Operational
Web Content Management System (Cascade CMS) ? Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) ? Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) ? Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure ? Operational
Encryption Key Escrow ? Operational
Endpoint Device Backup ? Operational
Endpoint Software and Configuration Management ? Operational
Mobile Device Management (MDM) ? Operational
Workstation Imaging ? Operational
Identity and Access Management ? Operational
Active Directory (Directory Services) ? Operational
CyberArk (Privileged Account Management) ? Operational
Duo Core Authentication Service (Authentication and Authorization Services) ? Operational
Kerberos (Authentication and Authorization Services) ? Operational
LDAP (Directory Services) ? Operational
Northwestern Online Directory (Directory Services) ? Operational
NUValidate (NETID Services) ? Operational
Shibboleth (Authentication and Authorization Services) ? Operational
Web Single Sign-On (Authentication and Authorization Services) ? Operational
Wildcat Finder ? Operational
Information Security ? Degraded Performance
Client Antivirus Software (Secure Computing) ? Operational
Data Center Firewall Rule Modification (Secure Computing) ? Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) ? Operational
Endpoint Security Software (Secure Computing) ? Degraded Performance
InCommon Certificates (SSL Certificate Creation) ? Operational
Managed Firewall Services (Secure Computing) ? Operational
Infrastructure ? Partial Outage
Amazon Web Services (AWS) (Cloud Service) ? Operational
Cooling Systems (Data Center Facilities) ? Operational
DHCP (Network Management) ? Operational
DNS (Network Management) ? Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) ? Operational
Electrical Systems (Data Center Facilities) ? Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) ? Operational
Firewall (Network Management) ? Operational
GitHub (Cloud Service) ? Operational
Google Cloud (GCP) (Cloud Service) ? Operational
Intercampus Connectivity (Network Connectivity) ? Operational
Load Balancing (Network Connectivity) ? Operational
Microsoft AZURE (Cloud Service) ? Operational
Network Access Control (NAC) (Network Management) ? Operational
Network User Status Agent (NUSA) (Network Management) ? Operational
Network Time Protocol (NTP) (Network Management) ? Operational
NUCloud (Server Management) ? Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) ? Partial Outage
SolarWinds (Server Management) ? Operational
SSL VPN (Network Connectivity) ? Partial Outage
Utility Power (Data Center Facilities) ? Operational
Virtual Server Hosting (Server Management) ? Operational
Wired Network Services (Network Connectivity) ? Degraded Performance
Wireless Network Services (Network Connectivity) ? Operational
Decommission Virtual Server (Server Management) ? Operational
PINNACLE (Network Management) ? Operational
Internet Network Services (Network Connectivity) ? Operational
Anypoint Platform (Integration Services) ? Operational
DataHub (Integration Services) ? Operational
EventHub (Integration services) Operational
Professional Services ? Operational
IT Knowledge Base Service (Service Delivery and Support) ? Operational
Service Management Platform (Service Delivery and Support) ? Operational
Research Technologies and Support ? Operational
Kellogg Linux Cluster (KLC) (Server Management) ? Operational
MRI Cluster (Server Management) ? Operational
NUCore ? Operational
Quest Analytics Nodes ? Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) ? Operational
Research Data Storage Service (RDSS) ? Operational
Globus File Transfer ? Operational
Electronic Research Notebook Service (ERNS) ? Operational
Software and Applications ? Operational
Adobe Creative Cloud (Administrative/Business) ? Operational
MATLAB (Research Tools) ? Operational
Qualtrics (Research Tools) ? Operational
SPSS (Research Tools) ? Operational
Teaching and Learning Systems ? Operational
Canvas (Digital Learning Tools) ? Operational
Library Services Operational
Panopto (Digital Learning Tools) ? Operational
Technology Support Services Operational
CONDUITS ? Operational
G Suite Student Email Accounts ? Operational
Remote Support Assistance ? Operational
Statuspage Page Access Users Operational
Voice Services Degraded Performance
Call Centers (Videoconferencing and Telephones) ? Operational
Cellular Services (Videoconferencing and Telephones) ? Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) ? Degraded Performance
Two-Way Radios (Videoconferencing and Telephones) ? Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Northwestern Information Technology will be performing maintenance on network infrastructure at the location listed in the title. This work is to refresh wireless equipment with newer models. No service impact is expected due to the redundant nature of this equipment.
Posted on Jul 15, 2024 - 14:11 CDT
(33887) University Telephone Services Jul 23, 2024 10:00-11:00 CDT
Northwestern Information Technology will be performing maintenance on the university telephone system. This work is being performed on the e911 system to implement a vendor recommended patch.

This work will not be service affecting.

Posted on Jul 19, 2024 - 14:08 CDT
(33888) University Telephone Services Jul 24, 2024 19:00-23:59 CDT
Northwestern Information Technology will be performing maintenance on the university telephone system. This work is being performed to upgrade a critical piece of the university telephone system.

There will be two (one to two minute) service interruptions for each telephone as it registers to a different server. The myvoicemail.northwestern.edu portal will experience periods of unreachability during this maintenance as well.

Posted on Jul 19, 2024 - 14:59 CDT
Cut over to new RHEL 8 servers:

New Prod RHEL 8 Federation Servers:

evfediampr1.ci.northwestern.edu 129.105.117.61
evfediampr2.ci.northwestern.edu 129.105.117.62
chfediampr1.ci.northwestern.edu 165.124.63.10
chfediampr2.ci.northwestern.edu 165.124.63.11

Posted on Jul 19, 2024 - 10:11 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Jul 22, 2024 - 14:39 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Jul 20, 2024 - 17:14 CDT
Northwestern IT will update the wireless network authentication server with a new certificate effective 7:00 a.m. on Friday, July 26th. This server is used by the University's wireless system to provide secure access to the Northwestern network. With this change, users will be asked to accept the new certificate before establishing access to the eduroam wireless networks.
Posted on Jul 10, 2024 - 13:04 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Jul 17, 2024 - 08:42 CDT
The maintenance includes deploying the production environment, swapping the domain, and running the data migration service to transfer data to the new cloud database.
Posted on Jul 19, 2024 - 16:54 CDT
(33901) SOC Team - Switch Domain Jul 29, 2024 17:10-17:45 CDT
More details added later: we will need the CNAME to be updated for our application during this maintenance period.
Posted on Jul 19, 2024 - 16:55 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Jul 16, 2024 - 15:36 CDT
Northwestern Information Technology will be performing maintenance on network infrastructure at the location listed in the title. This work is to refresh wireless equipment with newer models. No service impact is expected due to the redundant nature of this equipment.
Posted on Jul 15, 2024 - 14:10 CDT
Northwestern Information Technology will be performing maintenance on network infrastructure at the location listed in the title. This work is to refresh wireless equipment with newer models. No service impact is expected due to the redundant nature of this equipment.
Posted on Jul 15, 2024 - 14:10 CDT
Northwestern Information Technology will be performing maintenance on network infrastructure at the location listed in the title. This work is to refresh wireless equipment with newer models. No service impact is expected due to the redundant nature of this equipment.
Posted on Jul 15, 2024 - 14:10 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Jul 18, 2024 - 09:28 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Jul 19, 2024 - 15:50 CDT
Past Incidents
Jul 22, 2024
Completed - The scheduled maintenance has been completed.
Jul 22, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:30 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure at the location listed in the title. This work is to refresh wireless equipment with newer models. No service impact is expected due to the redundant nature of this equipment.
Jul 15, 13:36 CDT
Resolved - This incident has been resolved.
Jul 22, 10:21 CDT
Update - Northwestern Information Technology continues to work with the vendor to address a hardware issue affecting infrastructure that provides internet services.

Additional redundancy and bandwidth have been restored, but services are not yet at full capacity.

The next update will be provided on Monday, July 22nd by 11:00 CDT.

Jul 19, 17:27 CDT
Update - Northwestern Information Technology continues to work with the vendor to address a hardware issue affecting infrastructure that provides internet services.

Additional redundancy and bandwidth have been restored, but services are not yet at full capacity.

The next update will be provided on 17:00 CDT.

Jul 19, 10:59 CDT
Update - Northwestern Information Technology continues to work with the vendor to address a hardware issue affecting infrastructure that provides internet services.

Additional redundancy and bandwidth have been restored, but services are not yet at full capacity.

The next update will be provided on Friday, July 19th by 11:00 CDT.

Jul 18, 15:04 CDT
Identified - Northwestern IT has identified a hardware issue with infrastructure that provides internet services, and is working with the vendor to address this issue.

Additional redundancy and bandwidth have been restored, but services are not yet at full capacity.

Next update by 15:00 CDT.

Jul 18, 08:42 CDT
Investigating - Northwestern Information Technology and the ISP are investigating a service interruption. The next update will be made by 09:00 CST.
Jul 18, 00:29 CDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Completed - The scheduled maintenance has been completed.
Jul 19, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:30 CDT
Scheduled - Northwestern Information Technology will be performing scheduled maintenance to one of our Internet Service Providers (ISP). During this maintenance window, affected traffic will be routed through alternate ISPs. No service interruption is expected.
Jul 19, 15:50 CDT
Completed - The scheduled maintenance has been completed.
Jul 19, 07:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 07:10 CDT
Scheduled - During (regularly scheduled) server maintenance, some Canvas custom apps (created by Northwestern) will be affected briefly as follows: Nebula, Noterra, Discussion Analytics, Canvas Chatbot, NU Files, NU Academic, NU Submissions, GradeSync and NU administrative apps for course combine, user, course and prep site creation) will be down for only 15 minutes (7:30-7:45 am), while the (admin) NU User Enrollment tool will be down from 7:10-7:45 am.
Jul 12, 13:38 CDT
Completed - The scheduled maintenance has been completed.
Jul 19, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 06:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on the inter-campus optical networking infrastructure. This maintenance is being performed to replace a faulty module. 
​​​​​​​Reduced redundancy is expected due to this work.

Jul 18, 11:53 CDT
Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 17:00 CDT
Scheduled - The maintenance includes deploying the production environment, swapping the domain, and running the data migration service to transfer data to the new cloud database.
Jul 8, 18:13 CDT
Completed - The scheduled maintenance has been completed.
Jul 18, 18:34 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 17:30 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title.
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.

Jul 15, 18:39 CDT
Completed - The scheduled maintenance has been completed.
Jul 18, 17:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 17:10 CDT
Scheduled - More details added later: we will need the CNAME to be updated for our application during this maintenance period.
Jul 8, 18:13 CDT
Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jun 20, 15:33 CDT
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 22:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on the university telephone system. This work is being performed to upgrade a critical piece of the university telephone system.

There will be two (one to two minute) service interruptions for each telephone as it registers to a different server. The myvoicemail.northwestern.edu portal will experience periods of unreachability during this maintenance as well.

Jul 12, 15:42 CDT
Completed - The scheduled maintenance has been completed.
Jul 17, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:01 CDT
Scheduled - Updates to NUValidate will be applied during this time. The system will experience a brief outage followed by a period of potentially reduced performance.
Jul 17, 10:04 CDT
Completed - The scheduled maintenance has been completed.
Jul 17, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:01 CDT
Scheduled - NUIT will be performing a software update to the Panorama service to address a security vulnerability.
Jul 15, 18:39 CDT
Completed - The scheduled maintenance has been completed.
Jul 17, 12:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure at the location listed in the title. This work is to add Network SSIDs to complete validation testing of certificate-based authentication. No service impact is expected due to the redundant nature of this equipment.
Jul 12, 14:00 CDT
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jul 10, 13:04 CDT
Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 CDT
Scheduled - CAESAR will be unavailable on Saturday, 7/13/2024, from 8:00 AM to 2:00 PM CST to apply PUM 32 Financial Aid Selective Upgrade project to Production.

During the downtime window, CS860QA, CS860SUP and reporting databases will be available for any reporting issues.

Jul 1, 15:36 CDT
Completed - The scheduled maintenance has been completed.
Jul 13, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below.
This work involves applying a change to ensure feature compatibility for loop prevention within the network infrastructure.
Network connectivity at each location including VoIP phone, wireless, and wired services will be affected for approximately 1-2 minutes.

40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
90 ALHAMBRA PLAZA 90 ALHAMBRA PLAZA
600 FOSTER Chambers Hall
605 GARRETT PL 605 GARRETT PL
617 LIBRARY PL 617 LIBRARY PL
617 FOSTER blmqst Blomquist Recreation Center
618 GARRETT PL 618grt 618 GARRETT PL
618 LIBRARY PL 618lib Family Institute
619 EMERSON 619 EMERSON
620 LIBRARY PL 620 LIBRARY PL
621 GARRETT PL 621 GARRETT PL
625 GARRETT PL 625 GARRETT PL
626 LIBRARY PL 626 LIBRARY PL
629 FOSTER The Louis & Saerree Fiedler Hillel Center
1501 CENTRAL Ryan Field
1501 CENTRAL ST 1501 Central St.
1902 SHERIDAN RD 1902 SHERIDAN RD
1908 SHERIDAN RD WCAS Academic Advising
1914 SHERIDAN RD 1914 SHERIDAN RD
1918 SHERIDAN RD 1918 SHERIDAN RD
1927 ORRINGTON AV Foster-Walker Complex
1936 SHERIDAN RD 1936 SHERIDAN RD
1937 SHERIDAN RD Deering Library
1940 SHERIDAN RD 1940 SHERIDAN RD
1949 CAMPUS DR Theatre and Interpretation Center
1970 CAMPUS DR University Library
1999 CAMPUS DR Norris University Center
2000 SHERIDAN RD Womens Center
2001 SHERIDAN RD Donald P. Jacobs Center
2001 SHERIDAN RD Leverone Hall (Jacobs Center)
2003 SHERIDAN RD Andersen Hall
2006 SHERIDAN RD 2006 SHERIDAN RD
2010 SHERIDAN RD 2010 SHERIDAN RD
2016 SHERIDAN RD 2016 SHERIDAN RD
2026 N CAMPUS DR Central Utility Plant
2029 SHERIDAN RD Swift Hall
2033 SHERIDAN RD Lunt Hall
2040 SHERIDAN RD 2040 SHERIDAN RD
2046 SHERIDAN RD 2046 SHERIDAN RD
2110 SHERIDAN RD Sheil Center
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
2122 SHERIDAN RD Seabury-Western Theological Seminary
2221 CAMPUS DR Soccer Field
2250 SHERIDAN RD
2255 CAMPUS DR 2255 CAMPUS DR
2310 SHERIDAN RD Tennis Center
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2705 ASHLAND AV McGaw Memorial Hall/Shirley Welsh-Ryan Arena
2707 ASHLAND AV Trienens Performance Center
3095 N. Oak Grove Ave Oak Grove Library Center

Jun 24, 15:49 CDT
Completed - The scheduled maintenance has been completed.
Jul 13, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:00 CDT
Scheduled - Cut over production to new RHEL8 SSO servers
Jun 28, 11:31 CDT
Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 13:00 CDT
Scheduled - The Wildcat Finder service will be temporarily unavailable while the hosting server is being upgraded from RHEL 7 to RHEL 8.
Jun 24, 15:00 CDT
Completed - The scheduled maintenance has been completed.
Jul 12, 08:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 08:00 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jul 12, 07:48 CDT
Completed - The scheduled maintenance has been completed.
Jul 12, 07:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:00 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jul 8, 10:06 CDT
Completed - The scheduled maintenance has been completed.
Jul 12, 06:24 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:01 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title.
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.

Jul 9, 13:51 CDT
Jul 11, 2024
Resolved - Northwestern Information Technology confirms that service has been restored for the inter-campus redundant link service.
Jul 11, 17:00 CDT
Monitoring - Northwestern Information Technology has monitored a recovery for the inter-campus redundant link service. Support staff will continue to closely monitor the status of this link.

The next update will be provided by 17:00 CDT.

Jul 11, 15:25 CDT
Update - Northwestern Information Technology is continuing to work with our vendor to address an issue with inter-campus infrastructure.

The next update will be provided by 17:00 CDT.

Jul 11, 14:25 CDT
Identified - Northwestern IT staff have identified an issue with the inter-campus infrastructure and are working with our vendor to address it.

The next update shall be posted by 13:00 CDT.

Jul 11, 08:43 CDT
Investigating - Northwestern Information Technology is investigating an issue causing one of the redundant 100gb links between Evanston and Chicago to be down. The next posting will be made by 09:00 CST.
Jul 11, 00:12 CDT
Resolved - All fiber has been repaired, and full redundancy has been restored to Northwestern IT equipment.
Jul 11, 13:27 CDT
Update - The majority of fiber strands have been repaired. Repairs are still underway for a few strands of fiber that are still cut. Repairs are expected to now be completed tomorrow. The affected services will continue to remain at a state of reduced redundancy until all repairs are completed.

The next update will be posted on Thursday, July 11th by 17:00 CDT.

Jul 10, 16:40 CDT
Update - Fiber repairs are still underway and are estimated to be completed in approximately five days. The affected services will continue to remain at a state of reduced redundancy until repairs are completed.

The next update will be posted on Wednesday, July 10th by 17:00 CDT.

Jul 5, 17:42 CDT
Update - Fiber repairs are still underway. The affected services will continue to remain at a state of reduced redundancy until repairs are completed.

The next update will be posted by 19:00 CDT.

Jul 5, 17:12 CDT
Update - Fiber repairs are still underway and are estimated to be completed in approximately two days. The affected services will continue to remain at a state of reduced redundancy until repairs are completed.

Next update will be posted on Friday, July 5th by 17:00 CDT.

Jul 3, 14:15 CDT
Update - All services that were interrupted by the fiber cut have been restored.

The affected services remain at reduced redundancy until repairs to fiber are completed, estimated to be approximately three days.

Next update will be posted by Jul 03, 2024 - 15:00

Jul 1, 15:04 CDT
Identified - Services affected by this incident include 1220 Leon Place, 3rd and 4th floor of 2020 Ridge, and a connection between 2020 Ridge and a lab at the Technological Institute. Other services are still operating but at reduced redundancy.

The cause has been confirmed to be a fiber cut at a City of Evanston construction site. Repair personnel have been engaged and are working to restore services.

The next update will be provided by 15:00 CDT

Jul 1, 11:09 CDT
Update - We are continuing to investigate the issue.

The next update will be provided by 15:00 CDT

Jul 1, 10:54 CDT
Investigating - Northwestern Information Technology has identified an issue with Evanston Networking Services impacting a subset of services.

IT support staff are working to restore full service as quickly as possible.


The next update will be provided by 11:00 CDT

Jul 1, 09:59 CDT
Completed - The scheduled maintenance has been completed.
Jul 11, 07:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title.
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.

Jul 8, 10:11 CDT
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 18:00 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jul 8, 10:05 CDT
Completed - The scheduled maintenance has been completed.
Jul 10, 17:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 17:00 CDT
Scheduled - Restart php-fpm to apply configuration updates on the Faculty Recruitment System server.
Jul 8, 13:55 CDT
Resolved - All services have been restored. Support staff are in contact with a subset of users that may have been affected by this incident and will work directly with them and resolve any outstanding issues.
Jul 10, 11:08 CDT
Identified - Northwestern Information Technology has identified an issue with NUPlans. The service is currently unavailable.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 13:00 CDT.

Jul 10, 08:44 CDT
Completed - The scheduled maintenance has been completed.
Jul 10, 07:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jul 5, 10:39 CDT
Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 21:37 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure on the Evanston campus. This work is being performed to prepare this equipment to be removed from service. No service interruption is expected due to the redundant nature of this equipment.
Jun 28, 08:56 CDT
Completed - The scheduled maintenance has been completed.
Jul 9, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure in the locations listed below
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.

303 E SUPERIOR ST Robert H Lurie Medical Research Center
321 E Erie
211 E Superior
300 E SUPERIOR ST Tarry Research & Education Building
339 E CHICAGO AV Wieboldt Hall
750 N Lake Shore Dr
240 E HURON ST McGaw Pavilion
320 E SUPERIOR ST Searle Medical Research Building
333 E SUPERIOR ST Simpson Querrey Biomedical Research Center
350 E SUPERIOR ST Robert McCormick Hall
357 E CHICAGO AV Levy Mayer Hall
310 E SUPERIOR ST Morton Medical Research Building

Jul 2, 16:12 CDT
Jul 8, 2024
Resolved - Northwestern Information Technology confirms the incident has been resolved. The changes made on Friday, July 5th have addressed this issue.
Jul 8, 16:58 CDT
Update - Northwestern Information Technology is continuing to monitor the system closely to ensure connectivity has remained stable for VPN and network services on the Evanston campus.

The next update will be provided by 17:00 CDT.

Jul 8, 14:25 CDT
Update - Northwestern Information Technology and the vendor have made a change that should address issues with connectivity. Northwestern Information Technology will continue to monitor the system closely.

The next update will be provided by 16:00 CDT.

Jul 8, 09:55 CDT
Update - Northwestern Information Technology and the vendor have made a change that should address issues with connectivity. Northwestern Information Technology will continue to closely monitor the system.

The next update will be provided on Monday, July 8th by 10:00 CDT.

Jul 5, 17:54 CDT
Update - Northwestern Information Technology and our network vendor are still investigating this issue. There are still reports of disconnects on VPN.

The next update will be posted by 18:00 CDT.

Jul 5, 14:44 CDT
Update - Northwestern Information Technology and our network vendor are still investigating this issue. There are still reports of disconnects on VPN.

The next update will be posted by 15:00 CDT.

Jul 5, 09:29 CDT
Update - Additional reports of VPN issues are still being investigated by Northwestern IT and vendor engineers. The root cause is also still being investigated by the vendor.

The next update will be provided on Friday, July 5th by 09:00 CDT.

Jul 3, 17:02 CDT
Update - Additional reports of VPN issues have been received and are being investigated by Northwestern IT and vendor engineers. The root cause is still being investigated with vendor.

The next update will be provided by 17:00 CDT.

Jul 3, 13:59 CDT
Monitoring - No further reports have been received related to this incident, but the root cause is still being investigated with vendor.

Updates are expected by 14:00 CDT.

Jul 3, 11:00 CDT
Update - TNS is continuing to work with the vendor to identify the root cause of this issue.

The next update will be provided by Wednesday July 03 at 11:00 CDT.

Jul 3, 08:19 CDT
Update - TNS is continuing to work with the vendor to identify the root cause of this issue.

The next update will be provided by Wednesday July 03 at 08:00 CDT.

Jul 2, 20:57 CDT
Update - Currently we continue to investigate. The service interruptions have stopped.

The next update will be posted by 21:00 CDT.

Jul 2, 16:55 CDT
Update - VPN services are affected, in addition to wired and wireless networking.

The next update will be provided by 17:00 CDT

Jul 2, 15:41 CDT
Update - Currently the known affected locations are:

50 ARTS CIRCLE DR Pick-Staiger Concert Hall

60 ARTS CIRCLE DR Regenstein Hall of Music

70 ARTS CIRCLE DR Bienen School of Music

405 CHURCH

515 CLARK

555 CLARK

601 UNIVERSITY PL Scott Hall

618 EMERSON Delta Gamma Sorority

619 CLARK

619 UNIVERSITY PL Kappa Alpha Theta Sorority

625 UNIVERSITY PL Delta Delta Delta Sorority

626 UNIVERSITY PL Shepard Residential College

630 CLINTON PL

630 EMERSON Hobart House

633 CLARK Rebecca Crown Center

633 EMERSON

636 EMERSON Pi Beta Phi Sorority

637 UNIVERSITY PL Alpha Chi Omega Sorority

640 EMERSON Gamma Phi Beta Sorority

647 UNIVERSITY PL Rogers House Residence Hall

650 EMERSON North Mid-Quads Residence Hall

655 UNIVERSITY PL South Mid-Quads Residence Hall

700 UNIVERSITY PL Lutkin Memorial Hall

701 UNIVERSITY PL Alpha Phi Sorority

710 EMERSON

711 UNIVERSITY PL Kappa Delta Sorority

711 ELGIN RD Music Administration Building

717 UNIVERSITY PL Delta Zeta Sorority

720 EMERSON Sigma Alpha Iota Sorority

720 UNIVERSITY PL

721 UNIVERSITY PL Evans Scholars House

726 UNIVERSITY PL Chapin Hall (Humanities Residential College)

910 UNIVERSITY PL

1007 CHURCH 1007 Church

1201 DAVIS 1201 Davis

1220 LEON PL 1220 Leon

1603 ORRINGTON AV 1603 Orrington

1725 ORRINGTON AV McManus Living-Learning Center

1800 SHERIDAN RD John Evans Alumni Center

1800 SHERMAN AV 1800 Sherman Ave.

1801 HINMAN AV 1801 Hinman Ave.

1801 MAPLE AV 1801 Maple Ave

1808 CHICAGO AV

1809 CHICAGO AV 1809 Chicago Ave

1810 CHICAGO AV

1812 HINMAN AV

1813 HINMAN AV

1815 CHICAGO AV

1818 HINMAN AV Brentano Hall

1819 HINMAN AV

1820 CHICAGO AV Allison Hall

1820 SHERIDAN RD Jones Fine and Performing Arts Residential College

1823 SHERMAN AV Music Practice Hall

1823 CAMPUS DR Sailing Center

1835 HINMAN AV

1838 CHICAGO AV

1840 CAMPUS DR Kresge Underground

1841 SHERIDAN RD Visitor Center

1845 SHERIDAN RD Fisk Hall

1850 CAMPUS DR Locy Hall

1855 SHERIDAN RD East Fairchild (Communications Residential College

1856 ORRINGTON AV

1860 CAMPUS DR Crowe Hall

1861 SHERIDAN RD West Fairchild (International Studies Residential

1865 SHERMAN AV Willard Residential College

1870 ORRINGTON AV Chi Omega Sorority

1870 CAMPUS DR McCormick Foundation Center

1870 SHERIDAN RD Alice Millar Chapel/ Parkes Hall

1871 ORRINGTON AV Kappa Kappa Gamma Sorority

1877 CAMPUS DR John J. Louis Hall

1880 CAMPUS DR Kresge Hall

1881 SHERIDAN RD Harris Hall

1897 SHERIDAN RD University Hall

1900 ORRINGTON AV

1915 MAPLE AV Engelhart Hall

1920 CAMPUS DR Annie May Swift Hall

2020 RIDGE AV

2131 ORRINGTON AV 2131 Orrington Av

2135 ORRINGTON AV

2601 ORRINGTON AV Wieboldt House

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 17:00 CDT

Jul 2, 15:33 CDT
Identified - Northwestern Information Technology has identified an issue with wired and wireless networking impacting a subset of users on the Evanston Campus. Currently the affected locations are 2020 Ridge Ave and 1800 Sherman though others may be affected as well.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 16:30 CDT

Jul 2, 15:20 CDT
Resolved - Northwestern Information Technology confirms the incident is resolved for Faculty Recruitment System (Human Resources Systems). Service was fully restored at 10:00 CDT.
Jul 8, 10:10 CDT
Identified - Northwestern Information Technology has identified an issue with the Faculty Recruitment System (Human Resources Systems). FRS service is unavailable.

Support staff are working to restore service as quickly as possible.

The next update will be provided by 14:00p CDT.

Jul 8, 10:04 CDT
Completed - The scheduled maintenance has been completed.
Jul 8, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jun 14, 11:07 CDT