All Systems Operational

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business Operational
CAESAR (Student Information Systems) Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) Operational
ConnectNU (Student Information Systems) Operational
Data Warehouse Services (Reporting and Analytics) Operational
ECATS (Student Information Systems) Operational
Facilities Connect (Facilities) Operational
Faculty Recruitment System (Human Resources Systems) Operational
Grad Student Tracking System (Student Information Systems) Operational
iBuyNU (Finance and Procurement Systems) Operational
CERES (Research Administration Systems) Operational
myHR (Human Resources Systems) Operational
myHR Learn (Human Resources Systems) Operational
Northwestern Loan Application System (Student Information Systems) Operational
NUFinancials (Finance and Procurement Systems) Operational
NU Parking (Facilities) Operational
NUPlans (Finance and Procurement Systems) Operational
NUPortal (Finance and Procurement Systems) Operational
OnBase (Workflow and Document Management) Operational
Our Northwestern (Alumni and Advancement) Operational
PerfectForms (Workflow and Document Management) Operational
Power BI Visualization (Reporting and Analytics) Operational
Research Portal (Research Administration Systems) Operational
Tableau Visualization (Reporting and Analytics) Operational
Student Opportunity Application Portal (Research Administration Systems) Operational
Wildcard (Finance and Procurement Systems) Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) Operational
Smartsheet Operational
Splunk (Reporting and Analytics) Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) Operational
Blackthorn Events (Alumni and Advancement) Operational
Graduate Student Progress (Student Information Systems) Operational
CatConnect (Alumni and Advancement) Operational
GiveCampus (Alumni and Advancement) Operational
Communication and Collaboration Operational
Digital Signage (REACH) (Mass Communications) Operational
Email Defense System (EDS) Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) Operational
G Suite (Email and Calendaring) Operational
Microsoft Teams (Instant Messaging) Operational
NU Listserv (Mass Communications) Operational
NUsites (Self-Service Web Publishing) Operational
Office 365 (Email and Calendaring) Operational
Microsoft OneDrive (Document Sharing and Storage) Operational
Public Group/Distribution List (Mass Communications) Operational
Microsoft SharePoint (Document Sharing and Storage) Operational
Television Services Operational
Zoom Video Conferencing (Videoconferencing and Telephones) Operational
Zoom Web Portal (Videoconferencing and Telephones) Operational
NUInfo (Web Publishing and Hosting) Operational
Web Content Management System (Cascade CMS) Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure Operational
Encryption Key Escrow Operational
Endpoint Device Backup Operational
Endpoint Software and Configuration Management Operational
Mobile Device Management (MDM) Operational
Workstation Imaging Operational
Identity and Access Management Operational
Active Directory (Directory Services) Operational
CyberArk (Privileged Account Management) Operational
Duo Core Authentication Service (Authentication and Authorization Services) Operational
Kerberos (Authentication and Authorization Services) Operational
LDAP (Directory Services) Operational
Northwestern Online Directory (Directory Services) Operational
NUValidate (NETID Services) Operational
Shibboleth (Authentication and Authorization Services) Operational
Web Single Sign-On (Authentication and Authorization Services) Operational
Wildcat Finder Operational
1Password (Password Management) Operational
Cayosoft (Directory Services) Operational
Information Security Operational
Client Antivirus Software (Secure Computing) Operational
Data Center Firewall Rule Modification (Secure Computing) Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) Operational
Endpoint Security Software (Secure Computing) Operational
InCommon Certificates (SSL Certificate Creation) Operational
Managed Firewall Services (Secure Computing) Operational
Infrastructure Operational
Amazon Web Services (AWS) (Cloud Service) Operational
Cooling Systems (Data Center Facilities) Operational
DHCP (Network Management) Operational
DNS (Network Management) Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) Operational
Electrical Systems (Data Center Facilities) Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) Operational
Firewall (Network Management) Operational
GitHub (Cloud Service) Operational
Google Cloud (GCP) (Cloud Service) Operational
Intercampus Connectivity (Network Connectivity) Operational
Load Balancing (Network Connectivity) Operational
Microsoft AZURE (Cloud Service) Operational
Network Access Control (NAC) (Network Management) Operational
Network User Status Agent (NUSA) (Network Management) Operational
Network Time Protocol (NTP) (Network Management) Operational
NUCloud (Server Management) Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) Operational
SolarWinds (Server Management) Operational
SSL VPN (Network Connectivity) Operational
Utility Power (Data Center Facilities) Operational
Virtual Server Hosting (Server Management) Operational
Wired Network Services (Network Connectivity) Operational
Wireless Network Services (Network Connectivity) Operational
Decommission Virtual Server (Server Management) Operational
PINNACLE (Network Management) Operational
Internet Network Services (Network Connectivity) Operational
Anypoint Platform (Integration Services) Operational
DataHub (Integration Services) Operational
EventHub (Integration services) Operational
Professional Services Operational
IT Knowledge Base Service (Service Delivery and Support) Operational
Service Management Platform (Service Delivery and Support) Operational
Research Technologies and Support Operational
Kellogg Linux Cluster (KLC) (Server Management) Operational
MRI Cluster (Server Management) Operational
NUCore Operational
Quest Analytics Nodes Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) Operational
Research Data Storage Service (RDSS) Operational
Globus File Transfer Operational
Electronic Research Notebook Service (ERNS) Operational
Software and Applications Operational
Adobe Creative Cloud (Administrative/Business) Operational
MATLAB (Research Tools) Operational
Qualtrics (Research Tools) Operational
SPSS (Research Tools) Operational
Northwestern Print Operational
Teaching and Learning Systems Operational
Canvas (Digital Learning Tools) Operational
Library Services Operational
Panopto (Digital Learning Tools) Operational
Technology Support Services Operational
CONDUITS Operational
G Suite Student Email Accounts Operational
Remote Support Assistance Operational
Statuspage Page Access Users Operational
Voice Services Operational
Call Centers (Videoconferencing and Telephones) Operational
Cellular Services (Videoconferencing and Telephones) Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) Operational
Two-Way Radios (Videoconferencing and Telephones) Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

(57271) Chicago Network Equipment Maintenance Apr 7, 2026 05:30-07:30 CDT

Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below. This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.

211 E SUPERIOR ST
240 E HURON ST McGaw Pavilion
300 E SUPERIOR ST Tarry Research & Education Building
303 E SUPERIOR ST Robert H Lurie Medical Research Center
303 E CHICAGO AV Montgomery Ward Building
310 E SUPERIOR ST Morton Medical Research Building
320 E SUPERIOR ST Searle Medical Research Building
321 E ERIE ST
333 E SUPERIOR ST Simpson Querrey Biomedical Research Center
339 E CHICAGO AV Wieboldt Hall
350 E SUPERIOR ST Robert McCormick Hall
357 E CHICAGO AV Levy Mayer Hall
375 E CHICAGO AV Arthur Rubloff Building
750 N LAKE SHORE DR
Posted on Mar 30, 2026 - 16:28 CDT

(57231) Evanston Campus Network Equipment Maintenance 1808 Chicago Ave. Apr 7, 2026 06:30-07:00 CDT

Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Posted on Mar 30, 2026 - 09:27 CDT

(57272) Evanston Network Equipment Maintenance Apr 7, 2026 19:00-20:00 CDT

Northwestern Information Technology is performing a software upgrade at
a routing site that provides network service to the locations listed below.
Network connectivity should not be affected due to the redundant nature
of this equipment.


40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
600 FOSTER Chambers Hall
605 GARRETT PL 605 GARRETT PL
617 LIBRARY PL 617 LIBRARY PL
617 FOSTER Blomquist Recreation Center
618 GARRETT PL 618 GARRETT PL
618 LIBRARY PL Family Institute
619 EMERSON 619 EMERSON
620 LIBRARY PL 620 LIBRARY PL
621 GARRETT PL 621 GARRETT PL
625 GARRETT PL 625 GARRETT PL
626 LIBRARY PL 626 LIBRARY PL
629 FOSTER The Louis & Saerree Fiedler Hillel Center
1501 CENTRAL Ryan Field
1501 CENTRAL ST 1501 Central St.
1902 SHERIDAN RD 1902 SHERIDAN RD
1908 SHERIDAN RD WCAS Academic Advising
1914 SHERIDAN RD 1914 SHERIDAN RD
1918 SHERIDAN RD 1918 SHERIDAN RD
1927 ORRINGTON AV Foster-Walker Complex
1936 SHERIDAN RD 1936 SHERIDAN RD
1937 SHERIDAN RD Deering Library
1940 SHERIDAN RD 1940 SHERIDAN RD
1949 CAMPUS DR Theatre and Interpretation Center
1970 CAMPUS DR University Library
1999 CAMPUS DR Norris University Center
2000 SHERIDAN RD Womens Center
2001 SHERIDAN RD Donald P. Jacobs Center
2006 SHERIDAN RD 2006 SHERIDAN RD
2010 SHERIDAN RD 2010 SHERIDAN RD
2016 SHERIDAN RD 2016 SHERIDAN RD
2026 N CAMPUS DR Central Utility Plant
2029 SHERIDAN RD Swift Hall
2031 SHERIDAN RD Shanley Hall
2033 SHERIDAN RD Lunt Hall
2040 SHERIDAN RD 2040 SHERIDAN RD
2046 SHERIDAN RD 2046 SHERIDAN RD
2110 SHERIDAN RD Sheil Center
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
2122 SHERIDAN RD 2122 Sheridan
2235 CAMPUS DR 2235 CAMPUS DR
2250 SHERIDAN RD 2250 SHERIDAN RD
2255 CAMPUS DR 2255 CAMPUS DR
2310 SHERIDAN RD Tennis Center
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
2707 ASHLAND AV Trienens Performance Center
Posted on Mar 30, 2026 - 16:33 CDT

(57232) Evanston Campus Network Equipment Maintenance 1809 Chicago Ave Apr 8, 2026 06:30-07:00 CDT

Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Posted on Mar 30, 2026 - 09:27 CDT

(57502) University Telephone Services Local Calling Maintenance Apr 8, 2026 19:00-21:00 CDT

Northwestern Information Technology will be performing maintenance to components in the University telephone system that provide off campus voice connectivity. Two brief one to two minute service interruptions are expected during this maintenance. Establishing new calls will be affected. Active calls will not be affected.
Posted on Apr 03, 2026 - 14:16 CDT

(57169) NUValidate Quarterly Release Apr 8, 2026 19:00-21:00 CDT

NUIT will be performing a scheduled maintenance of NUValidate at this time.
Posted on Mar 27, 2026 - 10:09 CDT

(57274) Evanston Campus Network Equipment Maintenance Apr 9, 2026 05:30-08:30 CDT

Northwestern Information Technology is performing a software upgrade at
a routing site that provides network service to the locations listed below.
Network connectivity should not be affected due to the redundant nature
of this equipment.

560 LINCOLN Schapiro Hall
584 LINCOLN
600 LINCOLN
616 NOYES
617 DARTMOUTH PL
617 HAVEN Navy Reserve Officer Training Corps
617 NOYES
619 COLFAX Delta Chi Fraternity
625 COLFAX
625 HAVEN
625 NOYES
627 DARTMOUTH PL
629 NOYES
630 DARTMOUTH PL
630 LINCOLN
640 COLFAX
640 LINCOLN 640 Lincoln
2120 CAMPUS DR Annenberg Hall
2145 SHERIDAN RD Technological Institute
2169 CAMPUS DR James L Allen Center
2211 CAMPUS DR Kellogg Global Hub
2245 SHERIDAN RD Sargent Residence Hall
2247 SHERIDAN RD Phi Kappa Psi Fraternity
2249 SHERIDAN RD Sigma Chi Fraternity
2251 SHERIDAN RD
2255 CAMPUS DR
2303 SHERIDAN RD
2305 SHERIDAN RD Bobb Residence Hall
2307 SHERIDAN RD Delta Upsilon Fraternity
2309 SHERIDAN RD Lindgren Hall
2311 CAMPUS DR Henry Crown Sports Pavilion/ Norris Aquatic Center
2313 SHERIDAN RD Chi Psi Fraternity
2315 SHERIDAN RD McCulloch Residence Hall
2315 CAMPUS DR North Garage
2317 SHERIDAN RD Delta Tau Delta Fraternity
2321 SHERIDAN RD Goodrich House Residence Hall
2324 CAMPUS DR Ayers College of Commerce & Industry
2325 SHERIDAN RD Sigma Alpha Epsilon Fraternity
2331 SHERIDAN RD Phi Gamma Delta Fraternity
2332 CAMPUS DR Slivka Residence Hall
2335 SHERIDAN RD Sigma Nu Fraternity
2339 SHERIDAN RD Lambda Chi Alpha Fraternity
2341 SHERIDAN RD Sigma Phi Epsilon Fraternity
2347 SHERIDAN RD Phi Delta Theta Fraternity
2349 SHERIDAN RD Beta Theta Pi Fraternity
2400 SHERIDAN RD Elder Residence Hall
2420 CAMPUS DR Kemper Residence Hall
Posted on Mar 30, 2026 - 16:35 CDT

(57472) Chicago Campus Network Equipment Maintenance Apr 9, 2026 06:00-07:00 CDT

Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below. This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.

160 E GRAND AV
410 E HURON ST Heating Plant
710 N LAKE SHORE DR Abbott Hall
Posted on Apr 06, 2026 - 10:28 CDT

(57233) Evanston Campus Network Equipment Maintenance 1810 Chicago Ave. Apr 9, 2026 06:30-07:30 CDT

Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Posted on Mar 30, 2026 - 09:27 CDT

(57234) Evanston Campus Network Equipment Maintenance 1812 & 1813 Hinman Ave. Apr 10, 2026 06:30-07:00 CDT

Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Posted on Mar 30, 2026 - 09:27 CDT

(56571) Feinberg Network Equipment Maintenance Apr 11, 2026 07:00-10:00 CDT

Northwestern University Information Technology will be upgrading capacity on paths that forward traffic between the Northwestern Medicine network and the Northwestern University network. These paths also support traffic forwarding between Feinberg School of Medicine subnets and other campus networks. This work is being performed to address increasing bandwidth requirements. No service impact is expected due to the redundant nature of this equipment.
Posted on Mar 23, 2026 - 15:17 CDT
Apr 6, 2026

No incidents reported today.

Apr 5, 2026
(57509) Wireless Network Equipment Maintenance Evanston Campus
Completed - The scheduled maintenance has been completed.
Apr 5, 22:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 17:30 CDT
Scheduled - Northwestern Information Technology will be performing a software change to the wireless system for the Evanston Campus. This software is being applied to troubleshoot a reported issue. No impact to end-users is expected during this upgrade as the wireless access points are done in a rolling manner.
Apr 4, 09:36 CDT
Apr 4, 2026

No incidents reported.

Apr 3, 2026
(57273) Evanston Campus Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 08:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 05:30 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below. This work is to address issues with this specific equipment.
Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.

50 ARTS CIRCLE DR Pick-Staiger Concert Hall
60 ARTS CIRCLE DR Regenstein Hall of Music
70 ARTS CIRCLE DR Bienen School of Music
405 CHURCH
515 CLARK
555 CLARK
601 UNIVERSITY PL Scott Hall
618 EMERSON Delta Gamma Sorority
619 CLARK
619 UNIVERSITY PL Kappa Alpha Theta Sorority
625 UNIVERSITY PL Delta Delta Delta Sorority
626 UNIVERSITY PL Shepard Residential College
630 CLINTON PL
630 EMERSON Hobart House
633 CLARK Rebecca Crown Center
633 EMERSON
636 EMERSON Pi Beta Phi Sorority
637 UNIVERSITY PL Alpha Chi Omega Sorority
640 EMERSON Gamma Phi Beta Sorority
647 UNIVERSITY PL Rogers House Residence Hall
650 EMERSON North Mid-Quads Residence Hall
655 UNIVERSITY PL South Mid-Quads Residence Hall
700 UNIVERSITY PL Lutkin Memorial Hall
701 UNIVERSITY PL Alpha Phi Sorority
710 EMERSON
711 UNIVERSITY PL Kappa Delta Sorority
711 ELGIN RD Music Administration Building
717 UNIVERSITY PL Delta Zeta Sorority
720 EMERSON Sigma Alpha Iota Sorority
720 UNIVERSITY PL
721 UNIVERSITY PL Evans Scholars House
726 UNIVERSITY PL Chapin Hall (Humanities Residential College)
910 UNIVERSITY PL
1007 CHURCH 1007 Church
1201 DAVIS 1201 Davis
1220 LEON PL 1220 Leon
1603 ORRINGTON AV 1603 Orrington
1725 ORRINGTON AV McManus Living-Learning Center
1800 SHERIDAN RD John Evans Alumni Center
1800 SHERMAN AV 1800 Sherman Ave.
1801 HINMAN AV 1801 Hinman Ave.
1801 MAPLE AV 1801 Maple Ave
1808 CHICAGO AV
1809 CHICAGO AV 1809 Chicago Ave
1810 CHICAGO AV
1812 HINMAN AV
1813 HINMAN AV
1815 CHICAGO AV
1818 HINMAN AV Brentano Hall
1819 HINMAN AV
1820 CHICAGO AV Allison Hall
1820 SHERIDAN RD Jones Fine and Performing Arts Residential College
1823 SHERMAN AV Music Practice Hall
1823 CAMPUS DR Sailing Center
1835 HINMAN AV
1838 CHICAGO AV
1840 CAMPUS DR Kresge Underground
1841 SHERIDAN RD Visitor Center
1845 SHERIDAN RD Fisk Hall
1850 CAMPUS DR Locy Hall
1855 SHERIDAN RD East Fairchild (Communications Residential College
1856 ORRINGTON AV
1860 CAMPUS DR Crowe Hall
1861 SHERIDAN RD West Fairchild (International Studies Residential
1865 SHERMAN AV Willard Residential College
1870 ORRINGTON AV Chi Omega Sorority
1870 CAMPUS DR McCormick Foundation Center
1870 SHERIDAN RD Alice Millar Chapel/ Parkes Hall
1871 ORRINGTON AV Kappa Kappa Gamma Sorority
1877 CAMPUS DR John J. Louis Hall
1880 CAMPUS DR Kresge Hall
1881 SHERIDAN RD Harris Hall
1897 SHERIDAN RD University Hall
1900 ORRINGTON AV
1915 MAPLE AV Engelhart Hall
1920 CAMPUS DR Annie May Swift Hall
2020 RIDGE AV
2131 ORRINGTON AV 2131 Orrington Av
2135 ORRINGTON AV
2601 ORRINGTON AV Wieboldt House
Mar 30, 16:32 CDT
(57046) Evanston Campus Network Equipment Maintenance 1801 HINMAN AV
Completed - The scheduled maintenance has been completed.
Apr 3, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 06:30 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Mar 23, 15:17 CDT
Apr 2, 2026
Chicago Police Blotter Service Interruption
Resolved - Northwestern Information Technology has confirmed that the Chicago Police Blotter has been restored to normal function. We are closing this status posting.
Apr 2, 13:21 CDT
Investigating - The Chicago Police Blotter is currently unavailable and Northwestern Information Technology is investigating the issue. The next status update will be made by 15:00 CDT today.
Apr 2, 11:50 CDT
(57266) Chicago Campus Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 08:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 05:30 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on
network infrastructure at the locations listed below. This work is to address
issues with this specific equipment.
Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.

160 E GRAND AV
275 E CHESTNUT ST
303 E WACKER DR
321 E ERIE ST
345 E SUPERIOR ST
410 E HURON ST Heating Plant
625 N MICHIGAN AVE
633 N ST CLAIR
645 N MICHIGAN AV
680 N LAKE SHORE DR
710 N LAKE SHORE DR Abbott Hall
875 N MICHIGAN AV
Mar 30, 16:28 CDT
(57045) Evanston Campus Network Equipment Maintenance 1800 SHERIDAN RD
Completed - The scheduled maintenance has been completed.
Apr 2, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:30 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Mar 23, 15:17 CDT
Apr 1, 2026
(56908) University WebSSO/Single Sign-On System Upgrade
Completed - The scheduled maintenance has been completed.
Apr 1, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on the University’s authentication/authorization system, WebSSO, (the service used for Single Sign-On to many Northwestern applications) to complete an upgrade.

Users may experience intermittent login issues during the maintenance window.
Mar 20, 10:13 CDT
(57044) Chicago Campus Network Equipment Maintenance 160 E GRAND AV
Completed - The scheduled maintenance has been completed.
Apr 1, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:30 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Mar 23, 15:17 CDT
Mar 31, 2026
(57064) Network Equipment Maintenance Chicago and Evanston Campuses
Completed - The scheduled maintenance has been completed.
Mar 31, 20:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 19:30 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on core network components that provide network routing services on the Chicago and Evanston campuses. This work is being performed to address a security vulnerability. Due to the redundancy built into the core network, no outages are expected as a result of this upgrade.
Mar 23, 15:22 CDT
Hogan Hall Network Service Interruption
Resolved - This incident has been resolved.
Mar 31, 13:00 CDT
Update - Technicians are continuing efforts to restore service as quickly as possible.

The next update will be provided at 13:00 CDT
Mar 31, 12:33 CDT
Update - Technicians are continuing efforts to restore service as quickly as possible.

The next update will be provided at 12:30 CDT
Mar 31, 12:03 CDT
Update - Technicians are continuing efforts to restore service as quickly as possible.

The next update will be provided at 12:00 CDT.
Mar 31, 10:27 CDT
Investigating - Northwestern Information Technology has identified an issue with wired, wireless, and telephone services at Hogan Hall.

The next update will be provided at 10:30 CDT.
Mar 31, 09:51 CDT
(57043) Evanston Campus Network Equipment Maintenance 1220 LEON PL
Completed - The scheduled maintenance has been completed.
Mar 31, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 06:30 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Mar 23, 15:17 CDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
(56806) Wireless Network Equipment Maintenance Evanston Campus
Completed - The scheduled maintenance has been completed.
Mar 26, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:30 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the wireless system for the Evanston Campus. This new software is being applied to address a security vulnerability that has been identified in the current software. No impact to end-users is expected during this upgrade as the wireless access points are done in a rolling manner.
Mar 16, 15:26 CDT
(56992) CERES Unavailable 6PM on 3/26/2026
Completed - The scheduled maintenance has been completed.
Mar 26, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:00 CDT
Scheduled - System Downtime is Scheduled for March 26th, 2026

CERES will be unavailable on Thursday, 3/26 from 6:00 PM – 11:00 PM for system maintenance.
Mar 20, 09:57 CDT
(56887) Chicago Data Center DC Power Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 13:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 CDT
Scheduled - Northwestern IT will be performing an upgrade to the DC Power service at the Chicago Data Center.

This work will include the migration of 'B Side' redundant DC power to new DC power plant.

Services within the Chicago Data Center with redundant DC power will not be affected by this work.
Mar 18, 09:10 CDT
(56764) Java 21. Tomcat 10 and LMS Sync application upgrades for lmsprodsyncapp8.ci.northwestern.edu
Completed - The scheduled maintenance has been completed.
Mar 26, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:00 CDT
Scheduled - lmsprodsyncapp8.ci.northwestern.edu gets Java upgrades (JDK 21), Tomcat upgrades (10), and an upgraded Synchronizer application. We'll start the work as soon as the synchronizer finishes its 7:50 am run.
Mar 13, 11:12 CDT
(57063) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 06:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:01 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on
network infrastructure at the locations listed below. This work is to address
issues with this specific equipment.
Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.

40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
90 ALHAMBRA PLAZA 90 ALHAMBRA PLAZA
600 FOSTER Chambers Hall
605 GARRETT PL 605 GARRETT PL
617 LIBRARY PL 617 LIBRARY PL
617 FOSTER Blomquist Recreation Center
618 GARRETT PL 618 GARRETT PL
618 LIBRARY PL Family Institute
619 EMERSON 619 EMERSON
620 LIBRARY PL 620 LIBRARY PL
621 GARRETT PL 621 GARRETT PL
625 GARRETT PL 625 GARRETT PL
626 LIBRARY PL 626 LIBRARY PL
629 FOSTER The Louis & Saerree Fiedler Hillel Center
1501 CENTRAL Ryan Field
1501 CENTRAL ST 1501 Central St.
1902 SHERIDAN RD 1902 SHERIDAN RD
1908 SHERIDAN RD WCAS Academic Advising
1914 SHERIDAN RD 1914 SHERIDAN RD
1918 SHERIDAN RD 1918 SHERIDAN RD
1927 ORRINGTON AV Foster-Walker Complex
1936 SHERIDAN RD 1936 SHERIDAN RD
1937 SHERIDAN RD Deering Library
1940 SHERIDAN RD 1940 SHERIDAN RD
1949 CAMPUS DR Theatre and Interpretation Center
1970 CAMPUS DR University Library
1999 CAMPUS DR Norris University Center
2000 SHERIDAN RD Womens Center
2001 SHERIDAN RD Donald P. Jacobs Center
2006 SHERIDAN RD 2006 SHERIDAN RD
2010 SHERIDAN RD 2010 SHERIDAN RD
2016 SHERIDAN RD 2016 SHERIDAN RD
2026 N CAMPUS DR Central Utility Plant
2029 SHERIDAN RD Swift Hall
2031 SHERIDAN RD Shanley Hall
2033 SHERIDAN RD Lunt Hall
2040 SHERIDAN RD 2040 SHERIDAN RD
2046 SHERIDAN RD 2046 SHERIDAN RD
2110 SHERIDAN RD Sheil Center
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
2122 SHERIDAN RD 2122 Sheridan
2235 CAMPUS DR 2235 CAMPUS DR
2250 SHERIDAN RD 2250 SHERIDAN RD
2255 CAMPUS DR 2255 CAMPUS DR
2310 SHERIDAN RD Tennis Center
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
2707 ASHLAND AV Trienens Performance Center
3095 N. Oak Grove Ave Oak Grove Library Center
Mar 23, 15:58 CDT
Mar 25, 2026
(56805) Wireless Network Equipment Maintenance Chicago Campus
Completed - The scheduled maintenance has been completed.
Mar 25, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:30 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the wireless system for the Chicago Campus. This new software is being applied to address a security vulnerability that has been identified in the current software. No impact to end-users is expected during this upgrade as the wireless access points are done in a rolling manner.
Mar 16, 15:26 CDT
Quest Storage Maintenance
Completed - The software update has been completed successfully for the Quest HPC storage system.
Mar 25, 16:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 CDT
Scheduled - Northwestern IT will perform a software update for Quest HPC storage system between 8 a.m. on Monday, March 23 and 5 p.m. on Friday, March 27. This work is necessary to improve storage system security and reliability.

Impact on Quest Users:
- Quest remains available to use throughout the maintenance period and users will be able to submit and run jobs.
- Quest will experience brief periods of storage response slowdowns between 8 a.m. and 5 p.m. each day during the maintenance window.

For any questions or issues related to Quest, please contact quest-help@northwestern.edu.
Mar 10, 09:33 CDT
Globus File Transfer Service Interruption
Resolved - Northwestern Information Technology confirms the incident is resolved for Globus File Transfer.
Mar 25, 15:11 CDT
Identified - Northwestern Information Technology has identified an issue with Globus File Transfer impacting a subset of services.

Users are unable to initiate new Globus data transfers on the Northwestern Quest RDSS collection.

The next update will be provided by 17:30 CDT
Mar 25, 14:39 CDT
(56886) Chicago Data Center DC Power Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 CDT
Scheduled - Northwestern IT will be performing an upgrade to the DC Power service at the Chicago Data Center.

This work will include the migration of 'A Side' redundant DC power to new DC power plant.

Services within the Chicago Data Center with redundant DC power will not be affected by this work.
Mar 18, 09:10 CDT
Quest High-Performance Computing Cluster Service Interruption
Resolved - This incident is resolved.

Please note:
The scheduled Quest Storage Maintenance is still underway at this time. Users may experience intermittent storage slowness, particularly during heavy file operations (such as large data transfers, bulk file copying, or jobs that read/write many files). We recommend Quest users refrain from starting critical work during that maintenance window.

More details on Quest Storage Maintenance can be found here:
https://northwesternuniversity.statuspage.io/incidents/ybtsr1zrlgdp
Mar 25, 11:37 CDT
Monitoring - Service has been restored to Quest and support teams are monitoring services at this time.

The next update will be provided by 11:30 CDT
Mar 25, 10:30 CDT
Update - Northwestern IT and the vendor continue to conduct health checks and evaluation of system stability.

The next update will be provided by 10:30 CDT
Mar 25, 09:27 CDT
Update - Northwestern IT and the vendor are conducting health checks and evaluating system stability.

The next update will be provided by 9:30 CDT
Mar 25, 08:25 CDT
Update - Northwestern Information Technology and the vendor are still working to restore service.

The next update will be provided on Wednesday by 08:30 CDT.
Mar 24, 21:39 CDT
Update - Work by the vendor to restore service is continuing at this time.

The next update will be provided by 22:00 CDT.
Mar 24, 20:10 CDT
Update - The vendor has identified the root cause and is working to restore service at this time.

The next update will be provided by 20:30 CDT.
Mar 24, 18:15 CDT
Update - The vendor continues working to resolve this issue as quickly as possible however, we have not yet received a projected resolution time.

The next update will be provided by 19:30 CDT.
Mar 24, 17:46 CDT
Update - Northwestern IT has identified an issue with the Quest filesystem. Currently, users are unable to establish new sessions on Quest.

The vendor is working to resolve this issue as quickly as possible however, we have not yet received a projected resolution time.

The next update will be provided by 18:00 CDT.
Mar 24, 16:10 CDT
Identified - Northwestern Information Technology has identified an issue and Quest High-Performance Computing Cluster is unavailable.

While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time.

The next update will be provided by 17:00 CDT.
Mar 24, 15:40 CDT
(56618) Evanston Campus Network Equipment Maintenance 1800 Sherman 7th & 8th Floors
Completed - The scheduled maintenance has been completed.
Mar 25, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:30 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Mar 16, 15:25 CDT
Mar 24, 2026
(56617) Evanston Campus Network Equipment Maintenance 1800 Sherman 5th & 6th Floor
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:30 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the location in the title. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Mar 16, 15:25 CDT
Mar 23, 2026
← Incident History Powered by Atlassian Statuspage