All Systems Operational

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business ? Operational
CAESAR (Student Information Systems) ? Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) ? Operational
ConnectNU (Student Information Systems) ? Operational
Data Warehouse Services (Reporting and Analytics) ? Operational
ECATS (Student Information Systems) ? Operational
Facilities Connect (Facilities) ? Operational
Faculty Recruitment System (Human Resources Systems) ? Operational
Grad Student Tracking System (Student Information Systems) ? Operational
iBuyNU (Finance and Procurement Systems) ? Operational
CERES (Research Administration Systems) ? Operational
myHR (Human Resources Systems) ? Operational
myHR Learn (Human Resources Systems) ? Operational
Northwestern Loan Application System (Student Information Systems) ? Operational
NUFinancials (Finance and Procurement Systems) ? Operational
NU Parking (Facilities) ? Operational
NUPlans (Finance and Procurement Systems) ? Operational
NUPortal (Finance and Procurement Systems) ? Operational
OnBase (Workflow and Document Management) ? Operational
Our Northwestern (Alumni and Advancement) ? Operational
PerfectForms (Workflow and Document Management) ? Operational
Power BI Visualization (Reporting and Analytics) ? Operational
Research Portal (Research Administration Systems) ? Operational
Tableau Visualization (Reporting and Analytics) ? Operational
Student Opportunity Application Portal (Research Administration Systems) ? Operational
Wildcard (Finance and Procurement Systems) ? Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) ? Operational
Smartsheet ? Operational
Splunk (Reporting and Analytics) ? Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) ? Operational
Blackthorn Events (Alumni and Advancement) ? Operational
Graduate Student Progress (Student Information Systems) ? Operational
CatConnect (Alumni and Advancement) ? Operational
Communication and Collaboration ? Operational
Digital Signage (REACH) (Mass Communications) ? Operational
Email Defense System (EDS) ? Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) ? Operational
G Suite (Email and Calendaring) ? Operational
Microsoft Teams (Instant Messaging) ? Operational
NU Listserv (Mass Communications) ? Operational
NUsites (Self-Service Web Publishing) ? Operational
Office 365 (Email and Calendaring) ? Operational
Microsoft OneDrive (Document Sharing and Storage) ? Operational
Public Group/Distribution List (Mass Communications) ? Operational
Microsoft SharePoint (Document Sharing and Storage) ? Operational
Television Services ? Operational
Zoom Video Conferencing (Videoconferencing and Telephones) ? Operational
Zoom Web Portal (Videoconferencing and Telephones) ? Operational
NUInfo (Web Publishing and Hosting) ? Operational
Web Content Management System (Cascade CMS) ? Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) ? Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) ? Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure ? Operational
Encryption Key Escrow ? Operational
Endpoint Device Backup ? Operational
Endpoint Software and Configuration Management ? Operational
Mobile Device Management (MDM) ? Operational
Workstation Imaging ? Operational
Identity and Access Management ? Operational
Active Directory (Directory Services) ? Operational
CyberArk (Privileged Account Management) ? Operational
Duo Core Authentication Service (Authentication and Authorization Services) ? Operational
Kerberos (Authentication and Authorization Services) ? Operational
LDAP (Directory Services) ? Operational
Northwestern Online Directory (Directory Services) ? Operational
NUValidate (NETID Services) ? Operational
Shibboleth (Authentication and Authorization Services) ? Operational
Web Single Sign-On (Authentication and Authorization Services) ? Operational
Wildcat Finder ? Operational
Information Security ? Operational
Client Antivirus Software (Secure Computing) ? Operational
Data Center Firewall Rule Modification (Secure Computing) ? Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) ? Operational
Endpoint Security Software (Secure Computing) ? Operational
InCommon Certificates (SSL Certificate Creation) ? Operational
Managed Firewall Services (Secure Computing) ? Operational
Infrastructure ? Operational
Amazon Web Services (AWS) (Cloud Service) ? Operational
Cooling Systems (Data Center Facilities) ? Operational
DHCP (Network Management) ? Operational
DNS (Network Management) ? Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) ? Operational
Electrical Systems (Data Center Facilities) ? Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) ? Operational
Firewall (Network Management) ? Operational
GitHub (Cloud Service) ? Operational
Google Cloud (GCP) (Cloud Service) ? Operational
Intercampus Connectivity (Network Connectivity) ? Operational
Load Balancing (Network Connectivity) ? Operational
Microsoft AZURE (Cloud Service) ? Operational
Network Access Control (NAC) (Network Management) ? Operational
Network User Status Agent (NUSA) (Network Management) ? Operational
Network Time Protocol (NTP) (Network Management) ? Operational
NUCloud (Server Management) ? Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) ? Operational
SolarWinds (Server Management) ? Operational
SSL VPN (Network Connectivity) ? Operational
Utility Power (Data Center Facilities) ? Operational
Virtual Server Hosting (Server Management) ? Operational
Wired Network Services (Network Connectivity) ? Operational
Wireless Network Services (Network Connectivity) ? Operational
Decommission Virtual Server (Server Management) ? Operational
PINNACLE (Network Management) ? Operational
Internet Network Services (Network Connectivity) ? Operational
Anypoint Platform (Integration Services) ? Operational
DataHub (Integration Services) ? Operational
EventHub (Integration services) Operational
Professional Services ? Operational
IT Knowledge Base Service (Service Delivery and Support) ? Operational
Service Management Platform (Service Delivery and Support) ? Operational
Research Technologies and Support ? Operational
Kellogg Linux Cluster (KLC) (Server Management) ? Operational
MRI Cluster (Server Management) ? Operational
NUCore ? Operational
Quest Analytics Nodes ? Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) ? Operational
Research Data Storage Service (RDSS) ? Operational
Globus File Transfer ? Operational
Electronic Research Notebook Service (ERNS) ? Operational
Software and Applications ? Operational
Adobe Creative Cloud (Administrative/Business) ? Operational
MATLAB (Research Tools) ? Operational
Qualtrics (Research Tools) ? Operational
SPSS (Research Tools) ? Operational
Northwestern Print Operational
Teaching and Learning Systems ? Operational
Canvas (Digital Learning Tools) ? Operational
Library Services Operational
Panopto (Digital Learning Tools) ? Operational
Technology Support Services Operational
CONDUITS ? Operational
G Suite Student Email Accounts ? Operational
Remote Support Assistance ? Operational
Statuspage Page Access Users Operational
Voice Services Operational
Call Centers (Videoconferencing and Telephones) ? Operational
Cellular Services (Videoconferencing and Telephones) ? Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) ? Operational
Two-Way Radios (Videoconferencing and Telephones) ? Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

(49882) University Voice/Telephone Services Maintenance Sep 18, 2025 19:00-21:00 CDT

Northwestern Information Technology will be performing maintenance on the University Telephone Platform to install new SSL/TLS certificates.
No service impact is expected.

Posted on Sep 11, 2025 - 14:59 CDT

(49902) Canvas (Northwestern) Custom Apps brief downtime due to scheduled maintenance patches Sep 19, 2025 07:10-07:45 CDT

During (regularly scheduled) server maintenance, some Canvas custom apps (created by Northwestern) will be affected briefly as follows: Nebula, Noterra, Discussion Analytics, Canvas Chatbot, NU Files, NU Submissions, NU Academic, GradeSync and NU administrative apps for course combine, user, course and prep site creation and admin password update) will be down for only 15 minutes (7:30-7:45 am), while the (admin) NU User Enrollment tool will be down from 7:10-7:45 am.
Posted on Sep 12, 2025 - 10:09 CDT

(50113) 2020 Ridge First Floor Network Equipment Maintenance Sep 24, 2025 06:00-07:00 CDT

Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title.
This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services
will be affected for the given time frame.

Posted on Sep 17, 2025 - 11:42 CDT

(50003) Two-Way Radio System Equipment Maintenance Sep 24, 2025 08:00 - Sep 25, 2025 17:00 CDT

Northwestern IT will be working with our vendor to perform regular maintenance to upgrade software with security patches on the two-way radio system on Sept 24-25, 2025. During this maintenance window, a brief service interruption of approximately 3 minutes is expected for departmental radio dispatch stations at 8:00am on Sept 25. General two-way radio coverage and operation on the Evanston and Chicago campuses will not be impacted.
Posted on Sep 15, 2025 - 13:28 CDT

(50001) Schedule Maintenance for CAESAR to Apply PUM 35 Financial Aid Selective, PRP1, PRP2, PRP3 into Production on Saturday, September 27, 2025 Sep 27, 2025 06:00-14:00 CDT

Please note the new schedule for CAESAR downtime.

CAESAR will be unavailable on Saturday, September 27, 2025, from 6:00 AM to 2:00 PM CST to apply PUM 35 Financial Aid Selective, PRP1, PRP2, PRP3 into Production.
During the downtime window, CS861QA, CS861SUP and reporting databases will be available for any reporting issues.

Posted on Sep 15, 2025 - 12:17 CDT

(50131) Internet Equipment Maintenance Sep 28, 2025 06:00-13:00 CDT

Northwestern Information Technology will be performing maintenance on network equipment which forwards traffic between the internet and campus. This work is being performed to replace this equipment with new hardware. With the exception of the remote sites listed below, no service interruption is expected from this work due to the redundant nature of this equipment.

Below are the remote sites that will be affected for up to 60 minutes during the posted window:
- C-squared for monitoring/reporting
- Facilities Connect
- Parlance
- Redcap/StudyTracker access through Apporto Health App
- NUworkspace/Apporto

Below are the remote sites with redundancy that will NOT be affected:
- Medill School of Journalism at 44 MONTGOMERY, SAN FRANCISCO, CA
- Government Relations Office at Washington DC
- NYC alumni office
- Azure cloud services
- Amazon Web Services
- Google Cloud Service
- Qatar Campus
- Ricoh Print Services

Posted on Sep 17, 2025 - 12:16 CDT
Sep 18, 2025
Resolved - This incident has been resolved.
Sep 18, 10:00 CDT
Update - ComEd and Facilities have completed repairs needed to restore power. Northwestern IT has scheduled field technicians to inspect network equipment effected by the power bump.

60 Arts Drive

The next update will be made by 10:00 Thursday, September 17th.

Sep 17, 19:02 CDT
Update - ComEd and Facilities have completed repairs needed to restore power. Northwestern IT has scheduled field technicians to inspect network equipment effected by the power bump.

60 Arts Drive

The next update will be made by 10:00 Thursday, September 17th.

Sep 17, 19:01 CDT
Update - ComEd and Facilities are continuing to work on repairs needed to restore power, and some buildings have started to come back up. Northwestern IT is making sure network equipment has come back online as expected.

60 Arts Circle Drive

The next update will be at 18:00 CDT.

Sep 17, 14:39 CDT
Update - ComEd and Facilities are continuing to work on repairs needed to restore power, and some buildings have started to come back up

The next update will be at 14:30 CDT

Sep 17, 13:36 CDT
Identified - ComEd and Facilities are continuing to work on repairs needed to restore power.

1999 Campus Dr.
1823 Campus Dr.
2026 N. Campus Dr.
60 Arts Circle Dr
1937 Sheridan
1949 Campus Dr.

The next update will be at 13:30 CDT

Sep 17, 12:31 CDT
Completed - The scheduled maintenance has been completed.
Sep 18, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 CDT
Scheduled - Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure on the Evanston Campus Thursday Sept 18th 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 30 minutes prior to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Sep 8, 16:17 CDT
Sep 17, 2025
Completed - The scheduled maintenance has been completed.
Sep 17, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing software upgrades on University VoIP Phones. We will be upgrading the software on these phones to resolve security vulnerabilities. Each phone will reboot multiple times over a two to three minute time frame to complete the upgrade. Telephones that are participating in active calls at the time of the upgrade will defer the upgrade until the active call is completed.
Sep 15, 09:12 CDT
Completed - The scheduled maintenance has been completed.
Sep 17, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 06:00 CDT
Scheduled - Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure at Ryan Field Wednesday Sept 17th 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 30 minutes prior to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Sep 8, 16:17 CDT
Sep 16, 2025
Resolved - This incident has been resolved.
Sep 16, 08:37 CDT
Update - Northwestern Facilities and Commonwealth Edison continue working to restore power to the affected locations.

The next update will be provided by Sep 16, 2025 - 09:00 CDT

Sep 15, 13:45 CDT
Identified - Northwestern Information Technology has been informed by Facilities Management of emergency power work at the locations in the title. Network connectivity including VoIP phone, wireless, and wired services will be affected while emergency work is completed.


The next update will be provided by 14:00 CDT

Sep 15, 10:43 CDT
Completed - The scheduled maintenance has been completed.
Sep 16, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 06:00 CDT
Scheduled - Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure on the Chicago Campus Tuesday Sept 16th 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 30 minutes prior to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Sep 8, 16:17 CDT
Sep 15, 2025
Sep 14, 2025
Completed - The scheduled maintenance has been completed.
Sep 14, 04:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:30 CDT
Scheduled - Facilities Connect will be unavailable for planned maintenance.

For emergency or urgent issues please contact University Police in
Evanston NU Police 847-491-3456
Chicago NU Police 312-503-3456
For Facilities service requests please email facilities@northwestern.edu.
Customer Service is available by phone on both campuses, during the week Monday - Friday from 7:00 am – 5:00 pm.
Evanston customer service
Phone: (847) 491-5201
Chicago customer service
Phone: (312) 503-8000

Aug 29, 08:49 CDT
Sep 13, 2025
Resolved - This incident has been resolved.
Sep 13, 17:57 CDT
Update - ComEd and Facilities are continuing to work on repairs needed to restore power.

1841 Sheridan
1937 Sheridan
60 Arts Circle Dr

The next update will be provided by 18:00 CDT

Sep 13, 15:21 CDT
Update - ComEd and Facilities are continuing to work on repairs needed to restore power.

1841 Sheridan
1999 Campus Dr.
1823 Campus Dr.
2026 N. Campus Dr.
60 Arts Circle Dr
1937 Sheridan
1949 Campus Dr.

Next update by 3:00 CDT

Sep 13, 13:00 CDT
Update - ComEd and Facilities continue to work to restore power. Next update by 1:00 CDT
Sep 13, 11:01 CDT
Identified - Northwestern Information Technology has identified a ComEd Power Bump for the following buildings

ComEd is working to restore full service as quickly as possible.

1841 Sheridan
1999 Campus Dr.
1823 Campus Dr.
2026 N. Campus Dr.
60 Arts Circle Dr
1937 Sheridan

The next update will be provided by 11:00 CDT

Sep 13, 10:02 CDT
Sep 12, 2025
Completed - The scheduled maintenance has been completed.
Sep 12, 10:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:00 CDT
Scheduled - Quest, including the Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 a.m. on Monday, September 8, and ending at 5 p.m. on Friday, September 12. Globus will also be unavailable for file transfers to and from Quest, and between Quest and the Research Data Storage Services (RDSS)/FSMRESFILES.
This maintenance is necessary to apply critical system upgrades and perform regular system care. After the maintenance, multi-node (or parallel) jobs will benefit from more stable internode communication.
During this downtime, the following maintenance will be performed:

• Quest's job scheduler, Slurm, will be upgraded to 24.11.6 enabling features such as enhanced job utilization tracking.
• Security patches will be applied to all Quest nodes.
• License managers for licensed software on Quest will be migrated to a new server.
• Power and cooling equipment maintenance will be performed for the healthy operation of computing infrastructure.
• Network maintenance will be performed to improve communication across the nodes and the storage system.

Impact on Quest and Globus Users
• Access to Quest will be unavailable. Users will not be able to submit new jobs, run jobs, access files stored on Quest, or use the Quest Analytics Nodes, GCC, KLC, and Quest OnDemand during the maintenance window.
• Jobs submitted to Quest through Slurm with a wall time that extends beyond the start of the downtime will not run and must be resubmitted after the maintenance. These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message as the queue reason.
• User jobs and processes running on the Quest login nodes, the Quest Analytics Nodes, and KLC will be canceled at the beginning of the downtime.
• The Globus data transfer tool will be unavailable to transfer files from and to Quest and between Quest and Research Data Storage Services (RDSS)/FSMRESFILES: https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=2017
• Requests submitted for Quest and Globus shortly before or during the downtime will be addressed following the maintenance period.
• The expiration dates of all user files in Quest global scratch space will be extended for another 30 days before downtime. Data in scratch space will have updated timestamps to allow data to remain in scratch. You can use file system utilities to monitor the expiration dates in scratch space: https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1546#checkscratch
• Processing of new Quest allocations and accounts will be paused on Tuesday, September 2, through Monday, September 15.

For any questions about this maintenance, please contact quest-help@northwestern.edu.

Jun 30, 11:15 CDT
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Completed - The scheduled maintenance has been completed.
Sep 9, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 CDT
Scheduled - Update authentication method policy and conditional access policies (both legacy and EAM).
Aug 28, 10:44 CDT
Completed - The scheduled maintenance has been completed.
Sep 9, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 07:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network equipment which forwards traffic between the internet and campus. This work is being done to replace a failed hardware component. Due to the redundant nature of this equipment, we do not anticipate any service interruption.
Sep 8, 10:34 CDT
Sep 8, 2025
Sep 7, 2025
Completed - The scheduled maintenance has been completed.
Sep 7, 09:52 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network equipment which forwards traffic between the internet and campus. This work is being performed to replace this equipment with new hardware. With the exception of the remote sites listed below, no service interruption is expected from this work due to the redundant nature of this equipment.

Below are the remote sites that will be affected for up to 60 minutes during the posted window:
- C-squared for monitoring/reporting
- Facilities Connect
- Parlance
- Redcap/StudyTracker access through Apporto Health App
- NUworkspace/Apporto

Below are the remote sites with redundancy that will NOT be affected:
- Medill School of Journalism at 44 MONTGOMERY, SAN FRANCISCO, CA
- Government Relations Office at Washington DC
- NYC alumni office
- Azure cloud services
- Amazon Web Services
- Google Cloud Service
- Qatar Campus
- Ricoh Print Services

Aug 29, 10:38 CDT
Sep 6, 2025
Completed - The scheduled maintenance has been completed.
Sep 6, 08:11 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 07:00 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below This change is to apply vendor-recommended best practice configurations for network loop protection. Network connectivity for each site, including VoIP phone, wireless, and wired services, will have a brief outage of about 5-10 seconds during the given time frame.

560 LINCOLN Schapiro Hall
584 LINCOLN
600 LINCOLN
616 NOYES
617 DARTMOUTH PL
617 HAVEN Navy Reserve Officer Training Corps
617 NOYES
619 COLFAX Delta Chi Fraternity
625 COLFAX
625 HAVEN
625 NOYES
627 DARTMOUTH PL
629 NOYES
630 DARTMOUTH PL
630 LINCOLN
640 COLFAX
640 LINCOLN 640 Lincoln
2120 CAMPUS DR Annenberg Hall
2145 SHERIDAN RD Technological Institute
2211 CAMPUS DR Kellogg Global Hub
2245 SHERIDAN RD Sargent Residence Hall
2247 SHERIDAN RD Phi Kappa Psi Fraternity
2249 SHERIDAN RD Sigma Chi Fraternity
2251 SHERIDAN RD
2255 CAMPUS DR
2303 SHERIDAN RD
2307 SHERIDAN RD Delta Upsilon Fraternity
2309 SHERIDAN RD Lindgren Hall
2311 CAMPUS DR Henry Crown Sports Pavilion/ Norris Aquatic Center
2313 SHERIDAN RD Chi Psi Fraternity
2315 SHERIDAN RD McCulloch Residence Hall
2315 CAMPUS DR North Garage
2317 SHERIDAN RD Delta Tau Delta Fraternity
2321 SHERIDAN RD Goodrich House Residence Hall
2324 CAMPUS DR Ayers College of Commerce & Industry
2325 SHERIDAN RD Sigma Alpha Epsilon Fraternity
2331 SHERIDAN RD Phi Gamma Delta Fraternity
2332 CAMPUS DR Slivka Residence Hall
2335 SHERIDAN RD Sigma Nu Fraternity
2339 SHERIDAN RD Lambda Chi Alpha Fraternity
2341 SHERIDAN RD Sigma Phi Epsilon Fraternity
2347 SHERIDAN RD Phi Delta Theta Fraternity
2349 SHERIDAN RD Beta Theta Pi Fraternity
2400 SHERIDAN RD Elder Residence Hall
2420 CAMPUS DR Kemper Residence Hall

Aug 28, 14:14 CDT
Completed - The scheduled maintenance has been completed.
Sep 6, 06:17 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 06:00 CDT
Scheduled - Northwestern Information Technology will be applying software updates on data network equipment that supports the network services listed below. This work is being performed to address security vulnerabilities. No service impact to end users is expected due to the redundant nature of this equipment.

* Feinberg networks
* Northwestern University direct connections to Lurie Children's Hospital and Northwestern Medicine
* External connectivity for Wi-Fi users connected to eduroam in Northwestern Medicine buildings

Aug 28, 15:56 CDT
Sep 5, 2025

No incidents reported.

Sep 4, 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 19:17 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 19:00 CDT
Scheduled - Northwestern Information Technology will be upgrading software on the Evanston Production load balancers. This work is being performed to mitigate several security vulnerabilities. This maintenance will affect those services that only utilize the Evanston Data Center Production load balancer service. Affected systems should not experience any service interruption due to the redundancy of the system.
Those services include:
AD Federation
AD LDAP
Directory
Exchange/Email/ Microsoft Collaboration Services
myHR: Careers
myHR
myHR: Reports
NU Financial
InfoEd
NUInfo/http://www.northwestern.edu
NUValidate
Registry
Sharepoint
Splunk
CAESAR
Voicemail
WebSSO

Aug 25, 12:24 CDT