(39692) Minor Data Center Network Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 2024 - 19:01 CST
Scheduled - Northwestern Information Technology will be applying minor configuration changes to the network infrastructure in the University Data Center on the Evanston campus. This work is being performed to provision a new data center testing network. No data network service interruption is expected as a result of this work.
Dec 11, 2024 19:00-21:00 CST
(39788) Deploy Vendor Supplied Security Fix for NUValidate
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 2024 - 19:00 CST
Scheduled - This change is to deploy a security fix supplied by the vendor to address a critical security vulnerability.
Dec 11, 2024 19:00-20:00 CST

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business ? Operational
CAESAR (Student Information Systems) ? Operational
CATracks (Alumni and Advancement) ? Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) ? Operational
ConnectNU (Student Information Systems) ? Operational
Data Warehouse Services (Reporting and Analytics) ? Operational
ECATS (Student Information Systems) ? Operational
Facilities Connect (Facilities) ? Operational
Faculty Recruitment System (Human Resources Systems) ? Operational
Grad Student Tracking System (Student Information Systems) ? Operational
iBuyNU (Finance and Procurement Systems) ? Operational
CERES (Research Administration Systems) ? Operational
myHR (Human Resources Systems) ? Operational
myHR Learn (Human Resources Systems) ? Operational
Northwestern Loan Application System (Student Information Systems) ? Operational
NUFinancials (Finance and Procurement Systems) ? Operational
NU Parking (Facilities) ? Operational
NUPlans (Finance and Procurement Systems) ? Operational
NUPortal (Finance and Procurement Systems) ? Operational
OnBase (Workflow and Document Management) ? Operational
Our Northwestern (Alumni and Advancement) ? Operational
PerfectForms (Workflow and Document Management) ? Operational
Power BI Visualization (Reporting and Analytics) ? Operational
Research Portal (Research Administration Systems) ? Operational
Tableau Visualization (Reporting and Analytics) ? Operational
Student Opportunity Application Portal (Research Administration Systems) ? Operational
Wildcard (Finance and Procurement Systems) ? Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) ? Operational
Smartsheet ? Operational
Splunk (Reporting and Analytics) ? Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) ? Operational
Blackthorn Events (Alumni and Advancement) ? Operational
Graduate Student Progress (Student Information Systems) ? Operational
Communication and Collaboration ? Operational
Digital Signage (REACH) (Mass Communications) ? Operational
Email Defense System (EDS) ? Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) ? Operational
G Suite (Email and Calendaring) ? Operational
Microsoft Teams (Instant Messaging) ? Operational
NU Listserv (Mass Communications) ? Operational
NUsites (Self-Service Web Publishing) ? Operational
Office 365 (Email and Calendaring) ? Operational
Microsoft OneDrive (Document Sharing and Storage) ? Operational
Public Group/Distribution List (Mass Communications) ? Operational
Microsoft SharePoint (Document Sharing and Storage) ? Operational
Television Services ? Operational
Zoom Video Conferencing (Videoconferencing and Telephones) ? Operational
Zoom Web Portal (Videoconferencing and Telephones) ? Operational
NUInfo (Web Publishing and Hosting) ? Operational
Web Content Management System (Cascade CMS) ? Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) ? Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) ? Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure ? Operational
Encryption Key Escrow ? Operational
Endpoint Device Backup ? Operational
Endpoint Software and Configuration Management ? Operational
Mobile Device Management (MDM) ? Operational
Workstation Imaging ? Operational
Identity and Access Management ? Under Maintenance
Active Directory (Directory Services) ? Operational
CyberArk (Privileged Account Management) ? Operational
Duo Core Authentication Service (Authentication and Authorization Services) ? Operational
Kerberos (Authentication and Authorization Services) ? Operational
LDAP (Directory Services) ? Operational
Northwestern Online Directory (Directory Services) ? Operational
NUValidate (NETID Services) ? Under Maintenance
Shibboleth (Authentication and Authorization Services) ? Operational
Web Single Sign-On (Authentication and Authorization Services) ? Operational
Wildcat Finder ? Operational
Information Security ? Operational
Client Antivirus Software (Secure Computing) ? Operational
Data Center Firewall Rule Modification (Secure Computing) ? Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) ? Operational
Endpoint Security Software (Secure Computing) ? Operational
InCommon Certificates (SSL Certificate Creation) ? Operational
Managed Firewall Services (Secure Computing) ? Operational
Infrastructure ? Under Maintenance
Amazon Web Services (AWS) (Cloud Service) ? Operational
Cooling Systems (Data Center Facilities) ? Operational
DHCP (Network Management) ? Operational
DNS (Network Management) ? Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) ? Operational
Electrical Systems (Data Center Facilities) ? Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) ? Operational
Firewall (Network Management) ? Operational
GitHub (Cloud Service) ? Operational
Google Cloud (GCP) (Cloud Service) ? Operational
Intercampus Connectivity (Network Connectivity) ? Operational
Load Balancing (Network Connectivity) ? Operational
Microsoft AZURE (Cloud Service) ? Operational
Network Access Control (NAC) (Network Management) ? Operational
Network User Status Agent (NUSA) (Network Management) ? Operational
Network Time Protocol (NTP) (Network Management) ? Operational
NUCloud (Server Management) ? Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) ? Operational
SolarWinds (Server Management) ? Operational
SSL VPN (Network Connectivity) ? Operational
Utility Power (Data Center Facilities) ? Operational
Virtual Server Hosting (Server Management) ? Operational
Wired Network Services (Network Connectivity) ? Under Maintenance
Wireless Network Services (Network Connectivity) ? Under Maintenance
Decommission Virtual Server (Server Management) ? Operational
PINNACLE (Network Management) ? Operational
Internet Network Services (Network Connectivity) ? Operational
Anypoint Platform (Integration Services) ? Operational
DataHub (Integration Services) ? Operational
EventHub (Integration services) Operational
Professional Services ? Operational
IT Knowledge Base Service (Service Delivery and Support) ? Operational
Service Management Platform (Service Delivery and Support) ? Operational
Research Technologies and Support ? Operational
Kellogg Linux Cluster (KLC) (Server Management) ? Operational
MRI Cluster (Server Management) ? Operational
NUCore ? Operational
Quest Analytics Nodes ? Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) ? Operational
Research Data Storage Service (RDSS) ? Operational
Globus File Transfer ? Operational
Electronic Research Notebook Service (ERNS) ? Operational
Software and Applications ? Operational
Adobe Creative Cloud (Administrative/Business) ? Operational
MATLAB (Research Tools) ? Operational
Qualtrics (Research Tools) ? Operational
SPSS (Research Tools) ? Operational
Teaching and Learning Systems ? Operational
Canvas (Digital Learning Tools) ? Operational
Library Services Operational
Panopto (Digital Learning Tools) ? Operational
Technology Support Services Operational
CONDUITS ? Operational
G Suite Student Email Accounts ? Operational
Remote Support Assistance ? Operational
Statuspage Page Access Users Operational
Voice Services Under Maintenance
Call Centers (Videoconferencing and Telephones) ? Operational
Cellular Services (Videoconferencing and Telephones) ? Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) ? Under Maintenance
Two-Way Radios (Videoconferencing and Telephones) ? Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(39805) 619 EMERSON Floors: 0, 1, 2, 3 Network Refresh Dec 12, 2024 06:00-08:00 CST
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Dec 11, 2024 - 10:14 CST
(38517) 626 LIBRARY PL Floors: 0, 1, 2, 3 Network Refresh Dec 13, 2024 06:00-08:00 CST
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Nov 07, 2024 - 09:53 CST
(39219) Evanston Campus Network Equipment Maintenance Fiber Work Dec 13, 2024 19:00 - Dec 14, 2024 06:00 CST
Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

Norris Center
Pick Staiger
McCormick Foundation
Block Museum
Wirtz Center
Blomquist
Posted on Nov 25, 2024 - 16:02 CST
(39418) Evanston Campus Network Equipment Maintenance Dec 14, 2024 06:00-19:00 CST
Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are relocating redundant network equipment that supports the following systems voice system, intercampus connectivity, and VPN to a new location within the Jacobs Center building during this maintenance window. Network connectivity should not be affected due to the redundant nature of this equipment.
Posted on Dec 02, 2024 - 15:43 CST
Quest Research Computing Cluster December Maintenance Dec 14, 2024 08:00 - Dec 18, 2024 17:00 CST
Quest, including access to data on Quest, the Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable starting at 8 a.m. on Saturday, December 14, and ending at 5 p.m. on Wednesday, December 18. Globus will also be unavailable for file transfers to and from Quest and between Quest and the Research Data Storage Service (RDSS)/FSMRESFILES.

Maintenance Details

This maintenance is necessary to improve networking stability, ensure our Power Distribution Units (PDUs) will meet power demands, and upgrade the scheduler.

Additional maintenance details include:

- Quest's job scheduler, Slurm, will be upgraded to version 24.05.4 and compiled with the Nvidia Management Library (NVML) for better GPU statistics.
- Aging PDUs will be replaced.
- The ethernet network will be reconfigured for better performance.

Impact on Quest and Globus Users:

- Users cannot log in to Quest, submit new jobs, run jobs, access files stored on Quest, or use the Quest Analytics Nodes, GCC, KLC, and Quest OnDemand during the maintenance window.
- Processing of new Quest allocations will be paused on Friday, December 13 through Thursday, December 19. Support requests submitted for Quest and Globus shortly before or during the downtime will be addressed following the maintenance period.
- Jobs submitted to Quest with a wall time that extends beyond the start of the downtime will be held and resumed after maintenance.
- User sessions and processes running on the Quest login nodes, the Quest Analytics Nodes, and KLC will be canceled at the beginning of the downtime.
- The expiration dates of all user files in Quest global scratch space will be extended for another 30 days before downtime.
- The Globus data transfer tool will be unavailable to transfer files from and to Quest and between Quest and Research Data Storage Services (RDSS)/FSMRESFILES.

For any questions about this maintenance, please contact quest-help@northwestern.edu.
Posted on Oct 11, 2024 - 13:16 CDT
(39419) Evanston Campus Network Equipment Maintenance Dec 16, 2024 06:00-19:00 CST
Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are relocating redundant network equipment that supports intercampus connectivity to a new location within the Jacobs Center building during this maintenance window. Network connectivity should not be affected due to the redundant nature of this equipment.
Posted on Dec 02, 2024 - 15:43 CST
(39666) Wieboldt Hall Floors: 0, 1, 2 Network Refresh Dec 16, 2024 18:00-22:00 CST
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Dec 06, 2024 - 16:18 CST
(39687) Evanston Campus Network Equipment Maintenance Fiber Work Dec 16, 2024 19:00 - Dec 17, 2024 06:00 CST
Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

Foster Walker
1902 Sheridan
1908 Sheridan
1914 Sheridan
1918 Sheridan
1940 Sheridan
600 Foster
618 Library
619 Emerson
1941 Orrington
Posted on Dec 06, 2024 - 16:19 CST
(39688) Evanston Campus Network Equipment Maintenance Fiber Work Dec 17, 2024 19:00 - Dec 18, 2024 06:00 CST
Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

Allison Hall
Searle Health
1603 Orrington
Willard Hall
1870 Orrington
1871 Orrington
1856 Orrington
710 Emerson
720 Emerson
636 Emerson
640 Emerson
619 Emerson
711 University
721 University
701 University
717 University
625 University
North and South Mid Quads
618 Emerson
637 University
Hobart House
Rogers
1810 Chicago
Music Admin
Englehart
1823 Sherman
1900 Orrington
626 University
Posted on Dec 06, 2024 - 16:19 CST
(39420) Wireless Network Equipment Maintenance Evanston Campus Dec 18, 2024 06:00-19:00 CST
Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are relocating redundant network equipment that supports the wireles systems on the Evanston Campus to a new loction within the Jacobs Center building during this maintenance window. Network connectivity should not be affected due to the redundant nature of this equipment.
Posted on Dec 02, 2024 - 15:43 CST
(39629) McGaw Memorial Hall/Welsh-Ryan Arena Floors: 3 Network Refresh Jan 6, 2025 06:00-07:00 CST
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Dec 06, 2024 - 13:56 CST
Past Incidents
Dec 11, 2024
(39738) Simpson Querrey Biomedical Research Center Floors: 12,13,14 Network Refresh
Completed - The scheduled maintenance has been completed.
Dec 11, 18:33 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 18:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Dec 9, 14:07 CST
Quest High-Performance Computing Cluster (HPCC) Service Interruption
Resolved - At 3:55 p.m. today Northwestern IT Service investigated an issue with Quest High-Performance Computing Cluster (HPCC) impacting a subset of services. The issue is now resolved, however some jobs were lost. The scheduled work in the upcoming Quest downtime will reduce impact in the case of a future similar issue. Northwestern IT is continuing to work towards identifying the root cause.

Quest users have received a message with this resolution update and have been encouraged to check their jobs that were running during this period and resubmit them as necessary.

Any users still needing help should contact the Research Computing and Data Services team directly via the support request form https://services.northwestern.edu/TDClient/30/Portal/Requests/TicketRequests/New?ID=TFrgMWMGOh0_&RequestorType=ServiceOffering or at quest-help@northwestern.edu.
Dec 11, 17:21 CST
Investigating - Northwestern Information Technology is investigating an issue with Quest High-Performance Computing Cluster (HPCC) impacting a subset of services.

The next update will be provided by 6:30 PM CST.
Dec 11, 16:21 CST
(39500) Wireless Authentication Server Software Update
Completed - The scheduled maintenance has been completed.
Dec 11, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:00 CST
Scheduled - Northwestern Information Technology will be applying a software update to the RADIUS authentication servers. When the main server gets rebooted wireless guest and device registrations will not function for the 10 minutes the server is rebooting. All other authentication services will continue to work due to the redundancy of the servers.
Dec 4, 09:00 CST
(39768) Technological Institute Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 06:19 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 06:00 CST
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title. This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.
Dec 10, 12:57 CST
(39218) Evanston Campus Network Equipment Maintenance Fiber Work
Completed - The scheduled maintenance has been completed.
Dec 11, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 19:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. We do not expect this work to impact specific buildings, but technicians will work near critical fiber during maintenance.
Nov 25, 16:02 CST
Dec 10, 2024
(39449) Two-Way Radio System Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 09:00 CST
Scheduled - Our vendor will be performing maintenance on Two-Way Radio infrastructure on Dec 9th & 10th
During this maintenance window a brief service interruption is expected Dec 10th at 9AM
Two-Way Radio coverage on the Evanston & Chicago Campuses will not be impacted.
However, Local & Remote Dispatch will see a brief 3 minutes service interruption.
Dec 2, 20:08 CST
(39368) 2020 RIDGE AV Network Refresh
Completed - The scheduled maintenance has been completed.
Dec 10, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Nov 27, 12:44 CST
(39217) Evanston Campus Network Equipment Maintenance Fiber Work
Completed - The scheduled maintenance has been completed.
Dec 10, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 19:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. We do not expect this work to impact specific buildings, but technicians will work near critical fiber during maintenance.
Nov 25, 16:02 CST
Dec 9, 2024
(39715) Evanston Campus Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 22:56 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 22:00 CST
Scheduled - Northwestern Information Technology will be performing maintenance on network infrastructure at the locations listed below. This work is to address issues with this specific equipment. No service impact is expected due to the redundant nature of this equipment.

2131 TECH DR Dearborn Observatory
2133 SHERIDAN RD Ford Motor Company Engineering Design Center
2137 TECH DR Catalysis Center
2145 SHERIDAN RD Technological Institute
2170 CAMPUS DR Silverman Hall
2190 CAMPUS DR Nanofabrication/ Ryan Hall
2200 CAMPUS DR Pancoe-Evanston Northwestern Healthcare Life Science
2205 TECH DR Hogan Building
2220 CAMPUS DR Cook Hall
2233 TECH DR Seeley G. Mudd Science and Engineering Library
2240 CAMPUS DR Frances Searle Building
Dec 9, 09:55 CST
(36456) Simpson Querrey Biomedical Research Center Floors: 2, 1M, 2M Network Refresh
Completed - The scheduled maintenance has been completed.
Dec 9, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 19:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Dec 6, 08:55 CST
(39417) Evanston Campus Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 19:01 CST
Update - As part of the ongoing maintenance, the following buildings are currently experiencing network outages while network equipment is transferred.

50 ARTS CIRCLE DR Pick-Staiger Concert Hall
2131 ORRINGTON AV
2135 ORRINGTON AV
Dec 9, 11:52 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are relocating redundant network equipment to a new loction within the Jacobs Center building during this maintenance window. Network connectivity should not be affected due to the redundant nature of this equipment for the buildings listed below.

50 ARTS CIRCLE DR Pick-Staiger Concert Hall
60 ARTS CIRCLE DR Regenstein Hall of Music
70 ARTS CIRCLE DR Bienen School of Music
405 CHURCH
515 CLARK
555 CLARK
601 UNIVERSITY PL Scott Hall
618 EMERSON Delta Gamma Sorority
619 CLARK
619 UNIVERSITY PL Kappa Alpha Theta Sorority
625 UNIVERSITY PL Delta Delta Delta Sorority
626 UNIVERSITY PL Shepard Residential College
630 CLINTON PL
630 EMERSON Hobart House
633 CLARK Rebecca Crown Center
633 EMERSON
636 EMERSON Pi Beta Phi Sorority
637 UNIVERSITY PL Alpha Chi Omega Sorority
640 EMERSON Gamma Phi Beta Sorority
647 UNIVERSITY PL Rogers House Residence Hall
650 EMERSON North Mid-Quads Residence Hall
655 UNIVERSITY PL South Mid-Quads Residence Hall
700 UNIVERSITY PL Lutkin Memorial Hall
701 UNIVERSITY PL Alpha Phi Sorority
710 EMERSON
711 UNIVERSITY PL Kappa Delta Sorority
711 ELGIN RD Music Administration Building
717 UNIVERSITY PL Delta Zeta Sorority
720 EMERSON Sigma Alpha Iota Sorority
720 UNIVERSITY PL
721 UNIVERSITY PL Evans Scholars House
726 UNIVERSITY PL Chapin Hall (Humanities Residential College)
910 UNIVERSITY PL
1007 CHURCH 1007 Church
1201 DAVIS 1201 Davis
1220 LEON PL 1220 Leon
1603 ORRINGTON AV 1603 Orrington
1725 ORRINGTON AV McManus Living-Learning Center
1800 SHERIDAN RD John Evans Alumni Center
1800 SHERMAN AV 1800 Sherman Ave.
1801 HINMAN AV 1801 Hinman Ave.
1801 MAPLE AV 1801 Maple Ave
1808 CHICAGO AV
1809 CHICAGO AV 1809 Chicago Ave
1810 CHICAGO AV
1812 HINMAN AV
1813 HINMAN AV
1815 CHICAGO AV
1818 HINMAN AV Brentano Hall
1819 HINMAN AV
1820 CHICAGO AV Allison Hall
1820 SHERIDAN RD Jones Fine and Performing Arts Residential College
1823 SHERMAN AV Music Practice Hall
1823 CAMPUS DR Sailing Center
1835 HINMAN AV
1838 CHICAGO AV
1840 CAMPUS DR Kresge Underground
1841 SHERIDAN RD Visitor Center
1845 SHERIDAN RD Fisk Hall
1850 CAMPUS DR Locy Hall
1855 SHERIDAN RD East Fairchild (Communications Residential College
1856 ORRINGTON AV
1860 CAMPUS DR Crowe Hall
1861 SHERIDAN RD West Fairchild (International Studies Residential
1865 SHERMAN AV Willard Residential College
1870 ORRINGTON AV Chi Omega Sorority
1870 CAMPUS DR McCormick Foundation Center
1870 SHERIDAN RD Alice Millar Chapel/ Parkes Hall
1871 ORRINGTON AV Kappa Kappa Gamma Sorority
1877 CAMPUS DR John J. Louis Hall
1880 CAMPUS DR Kresge Hall
1881 SHERIDAN RD Harris Hall
1897 SHERIDAN RD University Hall
1900 ORRINGTON AV
1915 MAPLE AV Engelhart Hall
1920 CAMPUS DR Annie May Swift Hall
2020 RIDGE AV
2131 ORRINGTON AV 2131 Orrington Av
2135 ORRINGTON AV
2601 ORRINGTON AV Wieboldt House
Dec 2, 15:43 CST
(39537) 2020 RIDGE AV Floors: 1 Network Refresh
Completed - The scheduled maintenance has been completed.
Dec 9, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Dec 4, 15:02 CST
Dec 8, 2024

No incidents reported.

Dec 7, 2024
(38705-2) NUFinancials Upgrade to PUM 51 and PeopleTools 8.61.07 (Includes October CPU & EntraID for SSO)
Completed - The scheduled maintenance has been completed.
Dec 7, 21:11 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 19:17 CST
Scheduled - To complete our scheduled upgrade to the newest version of the software, NUFinancials will be unavailable until approximately 10 p.m. on Saturday, December 7. Please note that we will send a go-live message once NUFinancials is back online.

The upgrade is part of a project to ensure NUFinancials is up-to-date with Oracle enhancements, patches, and fixes. This upgrade will make the process of identifying and solving new problems quicker and more efficient. And also, it will significantly accelerate the delivery of new capabilities into our business to stay current and improve the overall user experience.

Post-Upgrade Notes:
• Before logging into NUFinancials after the upgrade, all users will need to clear their browser cache.
• There are no changes to NUFinancials functionality. Users will notice some changes to the look and feel.
• Training documents will be updated accordingly. Please check the NUFinancials training documents if you have any questions.

If you have questions or concerns about the information in this posting, feel free to contact Randy Henry at r-henry2@northwestern.edu. If you need assistance with NUFinancials, please contact the IT Service Desk at consultant@northwestern.edu or 847-491-4357 (1-HELP), option 7.
Dec 7, 19:16 CST
(38705) NUFinancials Upgrade to PUM 51 and PeopleTools 8.61.07 (Includes October CPU & EntraID for SSO)
Completed - The scheduled maintenance has been completed.
Dec 7, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 17:00 CST
Scheduled - To complete our scheduled upgrade to the newest version of the software, NUFinancials will be unavailable from 5 p.m. on Friday, December 6, until approximately 7 p.m. on Saturday, December 7. Please note that we will send a go-live message once NUFinancials is back online.

The upgrade is part of a project to ensure NUFinancials is up-to-date with Oracle enhancements, patches, and fixes. This upgrade will make the process of identifying and solving new problems quicker and more efficient. And also, it will significantly accelerate the delivery of new capabilities into our business to stay current and improve the overall user experience.

Post-Upgrade Notes:
• Before logging into NUFinancials after the upgrade, all users will need to clear their browser cache.
• There are no changes to NUFinancials functionality. Users will notice some changes to the look and feel.
• Training documents will be updated accordingly. Please check the NUFinancials training documents if you have any questions.

If you have questions or concerns about the information in this posting, feel free to contact Randy Henry at r-henry2@northwestern.edu. If you need assistance with NUFinancials, please contact the IT Service Desk at consultant@northwestern.edu or 847-491-4357 (1-HELP), option 7.
Nov 11, 16:54 CST
CAESAR - Oracle Oct Critical Patch Updates will be applied to Production on Saturday, December 7, 2024 - 8AM - 4PM
Completed - The scheduled maintenance has been completed.
Dec 7, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:00 CST
Scheduled - CAESAR will undergo scheduled maintenance to update to the latest version to ensure the system is up-to-date with Oracle enhancements, patches, and fixes.

This enables CAESAR to stay in sync with the technology and to deliver future enhancements.

CAESAR will be unavailable from 8am to approximately 4pm (CST) on December 7, 2024

During the downtime window, CS860QA and CS860SUP will be available for any reporting needs.
Nov 20, 10:49 CST
(39214) Evanston Campus Network Equipment Maintenance Fiber Work
Completed - The scheduled maintenance has been completed.
Dec 7, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 19:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

1800 Sherman
2020 Ridge
1603 Orrington
800 Elgin
1007 Church
Nov 25, 16:02 CST
Dec 6, 2024
(38674) 620 LIBRARY PL Floors: 0, 1, 2, 3 Network Refresh
Completed - The scheduled maintenance has been completed
Dec 6, 07:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Nov 11, 14:07 CST
(39213) Evanston Campus Network Equipment Maintenance Fiber Work
Completed - The scheduled maintenance has been completed.
Dec 6, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 19:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

Scott Hall
McManus
Pick Staiger
1201 Davis
1801 Maple
1603 Orrington
Crown
Searle Health
Chapin
619 Clark
Englehart
1007 Church
Nov 25, 16:02 CST
(39406) Maintenance - Internet Services
Completed - The scheduled maintenance has been completed.
Dec 6, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 CST
Scheduled - Northwestern Information Technology has been notified of scheduled maintenance to one of our Internet Service Providers (ISP).
During this maintenance window, affected traffic will be routed through alternate ISPs. No service interruption is expected.
Dec 2, 15:41 CST
(39439) University Voicemail Services
Completed - The scheduled maintenance has been completed.
Dec 6, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 19:01 CST
Scheduled - Northwestern Information Technology will be performing an upgrade to the university voicemail system. During the upgrade, the myvoicemail.northwestern.edu portal will be occasionally unavailable. Delays are also expected in voicemail messages being delivered to email.
Dec 2, 15:35 CST
Dec 5, 2024
(39431) 618 GARRETT PL Floors: 0, 1, 2 Network Refresh
Completed - The schedule maintenance has been completed
Dec 5, 06:36 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:01 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Dec 2, 15:44 CST
(39211) Evanston Campus Network Equipment Maintenance Fiber Work
Completed - The scheduled maintenance has been completed.
Dec 5, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 19:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

Annie May Swift
1813 Hinman
1815 Chicago
1819 Hinman
1841 Sheridan
1835 Hinman
Sailing Center
Center for the Musical Arts- 70 Arts Circle
1800 Sheridan
1801 Hinman
405 Church
515 Clark
555 Clark
1809 Chicago
Crowe Hall
Fisk Hall
Harris Hall
Jones Residential College
Locy
Louis Hall
McCormick Foundation
Alice Millar
Pick – Staiger
Regenstein Hall of Music
West Fairchild
East Fairchild
1812 Hinman
Kresge
Kresge Underground
University Hall
Nov 25, 16:02 CST
Dec 4, 2024
(38986) 605 GARRETT PL Network Refresh
Completed - The scheduled maintenance has been completed
Dec 4, 06:29 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Nov 19, 12:45 CST
(39210) Evanston Campus Network Equipment Maintenance Fiber Work
Completed - The scheduled maintenance has been completed.
Dec 4, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 19:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

1201 Davis
700 University
Nov 25, 16:02 CST
Dec 3, 2024
Some Service Outages at 2705 Ashland
Resolved - This outage at the posted location has been resolved & all services should be working as expected.
Dec 3, 11:25 CST
Update - We are continuing to investigate the issue

Next update will be posted once it's available
Dec 3, 11:02 CST
Update - We are continuing to investigate the issue

Next update will be at 11:00 CDT
Dec 3, 10:00 CST
Investigating - Northwestern Information Technology has monitored an outage at the posted location and is actively working to restore service

Next update will be at 10:00 CDT
Dec 3, 08:55 CST
(39209) Evanston Campus Network Equipment Maintenance Fiber Work
Completed - The scheduled maintenance has been completed.
Dec 3, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 19:00 CST
Scheduled - Northwestern Information Technology is performing work as part of a Facilities project to renovate the Jacobs Center (details are at https://www.northwestern.edu/facilities/_projects/social-science-global-hub.html). We are cutting, relocating, and resplicing fiber optic cables during this maintenance window. Network connectivity, including VoIP phone, wireless, and wired services, will be affected for the given time frame for the buildings listed below.

Ryan Walters Athletic Center
Welsh- Ryan Arena
Tennis Center-2250 Sheridan Road
2707 ASHLAND AV Trienens Performance Center
2221 CAMPUS DR Soccer Field
2255 CAMPUS DR
618 Library
Nov 25, 16:02 CST
Dec 2, 2024
(39372) University Telephone Services Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 20:25 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 19:00 CST
Scheduled - Northwestern Information Technology will be performing maintenance on the University Telephone Platform to renew expiring SSL/TLS certificates. No service impact is expected.
Nov 27, 12:51 CST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
(39310) 625 HAVEN Floors: 0, 1, 2, 3 Network Refresh
Completed - The scheduled maintenance has been completed.
Nov 27, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Nov 26, 09:23 CST
← Incident History Powered by Atlassian Statuspage