Update - The core Canvas service is available to the campus community. Northwestern IT continues to enable integrations on a rolling basis. For an up-to-date list of enabled integrations and to review other guidance, visit the Reconnecting Canvas Updates page at https://canvas.northwestern.edu/courses/1580/pages/reconnecting-canvas-updates.
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Tuesday, May 12.
May 11, 2026 - 10:13 CDT
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Tuesday, May 12.
May 11, 2026 - 10:13 CDT
Update - The core Canvas service is available to the campus community. Northwestern IT continues to enable integrations on a rolling basis. For an up-to-date list of enabled integrations and to review other guidance, visit the Reconnecting Canvas Updates page at https://canvas.northwestern.edu/courses/1580/pages/reconnecting-canvas-updates.
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Monday, May 11.
May 10, 2026 - 09:43 CDT
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Monday, May 11.
May 10, 2026 - 09:43 CDT
Update - Core Canvas access is restored, and the service is now available to the campus community. Many Canvas integrations are enabled and ready to access, including Zoom, Panopto, Microsoft, Google, Turnitin, and more. Others may not yet be available and will be enabled on a rolling basis. For an up-to-date list of enabled integrations and to review other guidance, visit the Reconnecting Canvas Updates page.
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Sunday, May 10.
May 09, 2026 - 15:09 CDT
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Sunday, May 10.
May 09, 2026 - 15:09 CDT
Monitoring - Core Canvas access is restored, and the service is now available to the campus community. Many Canvas integrations are enabled and ready to access, including Zoom, Panopto, Microsoft, Google, Turnitin, and more. Others may not yet be available and will be enabled on a rolling basis. For an up-to-date list of enabled integrations and to review other guidance, visit the Reconnecting Canvas Updates page at https://canvas.northwestern.edu/courses/1580/pages/reconnecting-canvas-updates.
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Sunday, May 10.
May 09, 2026 - 10:48 CDT
Remain vigilant for Canvas-themed phishing attempts that may land in your inboxes. Remember that no one at Northwestern will ever ask you for a password or multi-factor authentication codes. Report suspicious emails to the Information Security Office at security@northwestern.edu.
The next update will be provided by approximately 10:30 CDT on Sunday, May 10.
May 09, 2026 - 10:48 CDT
Update - Northwestern IT Canvas admins continue to work with partners to prepare Canvas for reconnection today before noon. As of now, Canvas remains unavailable to the Northwestern community. Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
A message will be sent to all students, faculty, and staff when Canvas is available.
The next update will be provided by approximately 12:15 CDT.
May 09, 2026 - 07:55 CDT
A message will be sent to all students, faculty, and staff when Canvas is available.
The next update will be provided by approximately 12:15 CDT.
May 09, 2026 - 07:55 CDT
Update - Northwestern IT Canvas admins are working with partners to prepare Canvas for reconnection on Saturday, May 9, before noon. As of now, Canvas remains unavailable to the Northwestern community. Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
A message was sent to all students, faculty, and staff a short time ago with the current status, background on the Instructure security incident, and guidance on avoiding Canvas-themed phishing attempts.
The next update will be provided by approximately 08:00 CDT on Saturday, May 9.
May 08, 2026 - 16:30 CDT
A message was sent to all students, faculty, and staff a short time ago with the current status, background on the Instructure security incident, and guidance on avoiding Canvas-themed phishing attempts.
The next update will be provided by approximately 08:00 CDT on Saturday, May 9.
May 08, 2026 - 16:30 CDT
Update - Northwestern IT Canvas admins have regained access to the system to prepare Canvas for reconnection. Other internal validation steps continue to make good progress. We will communicate with the campus community by email later this afternoon with more details on an expected reconnection date and time window.
Canvas remains unavailable to the Northwestern community. Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
Our discussions with peer institutions, security experts, and the vendor will also continue as we prepare to reconnect Canvas in a way that protects both personal and institutional data.
The next update will be provided by approximately 16:00 CDT.
May 08, 2026 - 13:36 CDT
Canvas remains unavailable to the Northwestern community. Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
Our discussions with peer institutions, security experts, and the vendor will also continue as we prepare to reconnect Canvas in a way that protects both personal and institutional data.
The next update will be provided by approximately 16:00 CDT.
May 08, 2026 - 13:36 CDT
Update - Canvas remains unavailable to the Northwestern community. Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
Internal validation steps are actively underway and making good progress. In parallel, we continue productive discussions with peer institutions, security experts, and the vendor to define the next steps for securely reconnecting Canvas in a way that protects both personal and institutional data.
The next update will be provided by approximately 13:30 CDT.
May 08, 2026 - 11:35 CDT
Internal validation steps are actively underway and making good progress. In parallel, we continue productive discussions with peer institutions, security experts, and the vendor to define the next steps for securely reconnecting Canvas in a way that protects both personal and institutional data.
The next update will be provided by approximately 13:30 CDT.
May 08, 2026 - 11:35 CDT
Update - At this time, Canvas remains unavailable to the Northwestern community. Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
Conversations with other institutions, security experts, and the vendor are continuing regarding next steps for reconnecting Canvas.
The next update will be provided by 11:30 CDT.
May 08, 2026 - 09:13 CDT
Conversations with other institutions, security experts, and the vendor are continuing regarding next steps for reconnecting Canvas.
The next update will be provided by 11:30 CDT.
May 08, 2026 - 09:13 CDT
Update - At this time, Canvas remains unavailable to the Northwestern community. Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
The next update will be provided by 09:15 CDT.
May 08, 2026 - 06:56 CDT
The next update will be provided by 09:15 CDT.
May 08, 2026 - 06:56 CDT
Update - Northwestern IT continues to monitor the issue affecting Canvas. The vendor is aware and investigating the issue. We can also confirm that other institutions are experiencing the same impact.
While we don’t have an estimated restoration time from the vendor, please know this incident is not impacting other information technology infrastructure at Northwestern.
Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
The next update will be provided by approximately 07:00 CDT on Friday, May 8.
May 07, 2026 - 19:08 CDT
While we don’t have an estimated restoration time from the vendor, please know this incident is not impacting other information technology infrastructure at Northwestern.
Instructors seeking solutions for continuing classes without Canvas can visit www.it.northwestern.edu/about/news-events/2026/keep-teaching-without-canvas.html.
The next update will be provided by approximately 07:00 CDT on Friday, May 8.
May 07, 2026 - 19:08 CDT
Update - Northwestern IT continues to monitor the issue affecting Canvas. The vendor is aware and investigating the issue. We can also confirm that other institutions are experiencing the same impact.
While we don’t have an estimated restoration time from the vendor, please know this incident is not impacting other information technology infrastructure at Northwestern.
The next update will be provided by approximately 20:00 CDT.
May 07, 2026 - 17:45 CDT
While we don’t have an estimated restoration time from the vendor, please know this incident is not impacting other information technology infrastructure at Northwestern.
The next update will be provided by approximately 20:00 CDT.
May 07, 2026 - 17:45 CDT
Update - Northwestern IT is monitoring an issue affecting Canvas. The vendor is aware and investigating the issue. We can also confirm that other institutions are experiencing the same impact.
The next update will be provided by 18:00 CDT.
May 07, 2026 - 15:59 CDT
The next update will be provided by 18:00 CDT.
May 07, 2026 - 15:59 CDT
Identified - Northwestern IT has identified an issue and Canvas is unavailable.
IT support staff are working to restore full service as quickly as possible.
The next update will be provided by 16:00 CDT.
May 07, 2026 - 15:11 CDT
IT support staff are working to restore full service as quickly as possible.
The next update will be provided by 16:00 CDT.
May 07, 2026 - 15:11 CDT
Update - Northwestern Information Technology has monitored significantly improved performance for enterprise applications and web sites this evening as a result of the remediation measures that have been put in place. This incident will remain in the monitoring state throughout the weekend, and personnel will be available for immediate response in the event of any reported or observed issues that occur.
The next update will be made by 15:00 CDT on Monday, May 11th.
May 09, 2026 - 22:24 CDT
The next update will be made by 15:00 CDT on Monday, May 11th.
May 09, 2026 - 22:24 CDT
Update - Northwestern IT has continued to work with our vendor today to implement additional remediation measures to prevent performance issues from affecting enterprise applications and web sites. Personnel will be closely monitoring the effectiveness of these steps this evening.
The next update will be posted by 22:00CDT on Saturday, May 9.
May 09, 2026 - 16:10 CDT
The next update will be posted by 22:00CDT on Saturday, May 9.
May 09, 2026 - 16:10 CDT
Update - Northwestern Information Technology continues to monitor performance issues with enterprise applications and some web sites. While there has been some improvement, there are still occasional periods of degraded performance. We have implemented additional remediation steps and are also escalating our support requests with the vendor for the affected infrastructure.
The next update will be made by 17:00 CDT on Saturday, May 9th.
May 08, 2026 - 22:47 CDT
The next update will be made by 17:00 CDT on Saturday, May 9th.
May 08, 2026 - 22:47 CDT
Update - Northwestern University Information Technology is closely monitoring the performance of enterprise applications and affected websites after the deployment of remediation measures last night.
Another round of system testing is scheduled for 20:00 PM CDT tonight to observe the remediation and ensure service up-time is not affected.
The next update will be provided by 22:00 PM CDT.
May 08, 2026 - 14:52 CDT
Another round of system testing is scheduled for 20:00 PM CDT tonight to observe the remediation and ensure service up-time is not affected.
The next update will be provided by 22:00 PM CDT.
May 08, 2026 - 14:52 CDT
Monitoring - Northwestern Information Technology has completed the deployment of short term remediation measures to alleviate performance issues for enterprise applications and some web sites. We will continue to monitor systems and infrastructure closely to ensure that those measures remain effective throughout the day tomorrow and make any necessary adjustments.
The next update will be provided by 15:00 CDT on Friday, May 8th.
May 07, 2026 - 22:57 CDT
The next update will be provided by 15:00 CDT on Friday, May 8th.
May 07, 2026 - 22:57 CDT
Identified - During tonight's analysis session, Northwestern Information Technology identified a root cause for the performance issues that were affecting enterprise applications and web sites, and is working to implement short term measures to alleviate the impact on the infrastructure.
The next update will be made by 23:30 CDT.
May 07, 2026 - 22:03 CDT
The next update will be made by 23:30 CDT.
May 07, 2026 - 22:03 CDT
Update - Performance of enterprise applications and web sites has been normal throughout the day. Northwestern IT continues to investigate the root cause of the incident.
A recurrence of slow performance is expected this evening starting around 20:00 CDT. Northwestern IT personnel will be actively monitoring systems and infrastructure during this time to capture live data and apply any remediations.
The next update will be provided by 22:00 CDT.
May 07, 2026 - 16:00 CDT
A recurrence of slow performance is expected this evening starting around 20:00 CDT. Northwestern IT personnel will be actively monitoring systems and infrastructure during this time to capture live data and apply any remediations.
The next update will be provided by 22:00 CDT.
May 07, 2026 - 16:00 CDT
Update - Performance for enterprise applications and web sites has returned to normal as of early Thursday morning. Northwestern IT continues to investigate the root causes for the performance degradation and any corrective actions that may be needed.
The next update will be provided by 16:00 CDT on Thursday, May 7.
May 07, 2026 - 10:08 CDT
The next update will be provided by 16:00 CDT on Thursday, May 7.
May 07, 2026 - 10:08 CDT
Update - Northwestern Information Technology continues to investigate and troubleshoot the issue with slow performance and failure to load certain university web domains both on-campus and off-campus.
The next update will be provided by 8:00 CDT on Thursday.
May 06, 2026 - 23:08 CDT
The next update will be provided by 8:00 CDT on Thursday.
May 06, 2026 - 23:08 CDT
Investigating - Northwestern University Information Technology identified that several university web domains are loading slowly or failing to load for both on-campus and off-campus users. Network engineers are currently troubleshooting the issue.
The next update will be provided by 23:00 CDT.
May 06, 2026 - 21:55 CDT
The next update will be provided by 23:00 CDT.
May 06, 2026 - 21:55 CDT
About This Site
Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.
To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).
Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.
Administrative and Business
Operational
CAESAR (Student Information Systems)
Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
Operational
ConnectNU (Student Information Systems)
Operational
Data Warehouse Services (Reporting and Analytics)
Operational
ECATS (Student Information Systems)
Operational
Facilities Connect (Facilities)
Operational
Faculty Recruitment System (Human Resources Systems)
Operational
Grad Student Tracking System (Student Information Systems)
Operational
iBuyNU (Finance and Procurement Systems)
Operational
CERES (Research Administration Systems)
Operational
myHR (Human Resources Systems)
Operational
myHR Learn (Human Resources Systems)
Operational
Northwestern Loan Application System (Student Information Systems)
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NUFinancials (Finance and Procurement Systems)
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NU Parking (Facilities)
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NUPlans (Finance and Procurement Systems)
Operational
NUPortal (Finance and Procurement Systems)
Operational
OnBase (Workflow and Document Management)
Operational
Our Northwestern (Alumni and Advancement)
Operational
PerfectForms (Workflow and Document Management)
Operational
Power BI Visualization (Reporting and Analytics)
Operational
Research Portal (Research Administration Systems)
Operational
Tableau Visualization (Reporting and Analytics)
Operational
Student Opportunity Application Portal (Research Administration Systems)
Operational
Wildcard (Finance and Procurement Systems)
Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems)
Operational
Smartsheet
Operational
Splunk (Reporting and Analytics)
Operational
ERS (Effort Reporting System) (Finance and Procurement Systems)
Operational
Blackthorn Events (Alumni and Advancement)
Operational
Graduate Student Progress (Student Information Systems)
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CatConnect (Alumni and Advancement)
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GiveCampus (Alumni and Advancement)
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Communication and Collaboration
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Digital Signage (REACH) (Mass Communications)
Operational
Email Defense System (EDS)
Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications)
Operational
G Suite (Email and Calendaring)
Operational
Microsoft Teams (Instant Messaging)
Operational
NU Listserv (Mass Communications)
Operational
NUsites (Self-Service Web Publishing)
Operational
Office 365 (Email and Calendaring)
Operational
Microsoft OneDrive (Document Sharing and Storage)
Operational
Public Group/Distribution List (Mass Communications)
Operational
Microsoft SharePoint (Document Sharing and Storage)
Operational
Television Services
Operational
Zoom Video Conferencing (Videoconferencing and Telephones)
Operational
Zoom Web Portal (Videoconferencing and Telephones)
Operational
NUInfo (Web Publishing and Hosting)
Operational
Web Content Management System (Cascade CMS)
Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring)
Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom)
Operational
Automated Telephone Directory (Videoconferencing and Zoom)
Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure
Operational
Encryption Key Escrow
Operational
Endpoint Device Backup
Operational
Endpoint Software and Configuration Management
Operational
Mobile Device Management (MDM)
Operational
Workstation Imaging
Operational
Identity and Access Management
Operational
Active Directory (Directory Services)
Operational
CyberArk (Privileged Account Management)
Operational
Duo Core Authentication Service (Authentication and Authorization Services)
Operational
Kerberos (Authentication and Authorization Services)
Operational
LDAP (Directory Services)
Operational
Northwestern Online Directory (Directory Services)
Operational
NUValidate (NETID Services)
Operational
Shibboleth (Authentication and Authorization Services)
Operational
Web Single Sign-On (Authentication and Authorization Services)
Operational
Wildcat Finder
Operational
1Password (Password Management)
Operational
Cayosoft (Directory Services)
Operational
Information Security
Operational
Client Antivirus Software (Secure Computing)
Operational
Data Center Firewall Rule Modification (Secure Computing)
Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing)
Operational
Endpoint Security Software (Secure Computing)
Operational
InCommon Certificates (SSL Certificate Creation)
Operational
Managed Firewall Services (Secure Computing)
Operational
Infrastructure
Operational
Amazon Web Services (AWS) (Cloud Service)
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Cooling Systems (Data Center Facilities)
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DHCP (Network Management)
Operational
DNS (Network Management)
Operational
Domain Name and Address Management (DNS/DHCP) (Network Management)
Operational
Electrical Systems (Data Center Facilities)
Operational
Enterprise Backup and Restore Services (Server Management)
Operational
Enterprise File Services (Isilon)
Operational
Firewall (Network Management)
Operational
GitHub (Cloud Service)
Operational
Google Cloud (GCP) (Cloud Service)
Operational
Intercampus Connectivity (Network Connectivity)
Operational
Load Balancing (Network Connectivity)
Operational
Microsoft AZURE (Cloud Service)
Operational
Network Access Control (NAC) (Network Management)
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Network User Status Agent (NUSA) (Network Management)
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Network Time Protocol (NTP) (Network Management)
Operational
NUCloud (Server Management)
Operational
Oracle RAC (Server Management)
Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity)
Operational
SolarWinds (Server Management)
Operational
SSL VPN (Network Connectivity)
Operational
Utility Power (Data Center Facilities)
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Virtual Server Hosting (Server Management)
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Wired Network Services (Network Connectivity)
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Wireless Network Services (Network Connectivity)
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Decommission Virtual Server (Server Management)
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PINNACLE (Network Management)
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Internet Network Services (Network Connectivity)
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Anypoint Platform (Integration Services)
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DataHub (Integration Services)
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EventHub (Integration services)
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Professional Services
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IT Knowledge Base Service (Service Delivery and Support)
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Service Management Platform (Service Delivery and Support)
Operational
Research Technologies and Support
Operational
Kellogg Linux Cluster (KLC) (Server Management)
Operational
MRI Cluster (Server Management)
Operational
NUCore
Operational
Quest Analytics Nodes
Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management)
Operational
Research Data Storage Service (RDSS)
Operational
Globus (RDMS)
Operational
Electronic Research Notebook Service (ERNS)
Operational
Software and Applications
Operational
Adobe Creative Cloud (Administrative/Business)
Operational
MATLAB (Research Tools)
Operational
Qualtrics (Research Tools)
Operational
SPSS (Research Tools)
Operational
Northwestern Print
Operational
Teaching and Learning Systems
Operational
Canvas (Digital Learning Tools)
Operational
Library Services
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Panopto (Digital Learning Tools)
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Technology Support Services
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CONDUITS
Operational
G Suite Student Email Accounts
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Remote Support Assistance
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Statuspage Page Access Users
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Voice Services
Operational
Call Centers (Videoconferencing and Telephones)
Operational
Cellular Services (Videoconferencing and Telephones)
Operational
Conference Bridge
Operational
Local Calling
Operational
Long Distance Calling
Operational
Speech Attendant
Operational
Telephone Services (Videoconferencing and Telephones)
Operational
Two-Way Radios (Videoconferencing and Telephones)
Operational
Voicemail
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(58560) Evanston Network Equipment Maintenance May 12, 2026 06:00-08:00 CDT
Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Locations:
2347 SHERIDAN RD Phi Delta Theta Fraternity
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2349 SHERIDAN RD Beta Theta Pi Fraternity
2407 SHERIDAN RD
2435 ORRINGTON AV
2341 SHERIDAN RD Sigma Phi Epsilon Fraternity
Posted on May 04, 2026 - 11:04 CDT
Locations:
2347 SHERIDAN RD Phi Delta Theta Fraternity
2701 ASHLAND AV Anderson Hall/ Burton Academic Advising Center
2349 SHERIDAN RD Beta Theta Pi Fraternity
2407 SHERIDAN RD
2435 ORRINGTON AV
2341 SHERIDAN RD Sigma Phi Epsilon Fraternity
Posted on May 04, 2026 - 11:04 CDT
(58687) CERES Unavailable 6PM on 5/12/2026 May 12, 2026 18:00-20:00 CDT
System Downtime is Scheduled for May 12th, 2026
CERES will be unavailable on Tuesday, 5/12 from 6:00 PM – 8:00 PM for system maintenance.
Posted on May 06, 2026 - 13:13 CDT
CERES will be unavailable on Tuesday, 5/12 from 6:00 PM – 8:00 PM for system maintenance.
Posted on May 06, 2026 - 13:13 CDT
(58508) University Telephone Services May 12, 2026 19:00-23:00 CDT
Northwestern IT will be performing software upgrades on the university telephone system to address security vulnerabilities. This work will cause a service interruption of ~10 minutes for some analog telephone lines on the Chicago and Evanston campuses. Analog telephone lines are used for applications such as fax machines, modems, and elevator phones among others. Regular Voice over IP telephones in workspaces and conference rooms will not be affected.
Posted on May 04, 2026 - 17:03 CDT
Posted on May 04, 2026 - 17:03 CDT
(58561) Evanston Network Equipment Maintenance May 13, 2026 06:00-08:00 CDT
Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Locations:
275 E CHESTNUT ST
405 CHURCH
303 E WACKER DR
310 E SUPERIOR ST Morton Medical Research Building
3095 N. Oak Grove Ave Oak Grove Library Center
40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
Posted on May 04, 2026 - 11:04 CDT
Locations:
275 E CHESTNUT ST
405 CHURCH
303 E WACKER DR
310 E SUPERIOR ST Morton Medical Research Building
3095 N. Oak Grove Ave Oak Grove Library Center
40 ARTS CIRCLE DR Block Museum of Art, Mary and Leigh
Posted on May 04, 2026 - 11:04 CDT
(58761) Facilities Connect - Planned Outage for SSO Maintenance May 13, 2026 17:00-19:00 CDT
Facilities Connect will be unavailable for planned maintenance.
For emergency or urgent issues please contact University Police in
Evanston NU Police 847-491-3456
Chicago NU Police 312-503-3456
For Facilities service requests please email facilities@northwestern.edu.
Customer Service is available by phone on both campuses, during the week Monday - Friday from 7:00 am – 5:00 pm.
Evanston customer service
Phone: (847) 491-5201
Chicago customer service
Phone: (312) 503-8000
Posted on May 08, 2026 - 10:31 CDT
For emergency or urgent issues please contact University Police in
Evanston NU Police 847-491-3456
Chicago NU Police 312-503-3456
For Facilities service requests please email facilities@northwestern.edu.
Customer Service is available by phone on both campuses, during the week Monday - Friday from 7:00 am – 5:00 pm.
Evanston customer service
Phone: (847) 491-5201
Chicago customer service
Phone: (312) 503-8000
Posted on May 08, 2026 - 10:31 CDT
(58741) Update Kion Azure region deny policy to allow "unitedstates" May 14, 2026 11:30-12:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on May 07, 2026 - 10:42 CDT
Posted on May 07, 2026 - 10:42 CDT
(58581) CAESAR will be unavailable on Saturday, May 16, 2026 from 4 AM to 10 AM May 16, 2026 04:00-10:00 CDT
CAESAR will undergo scheduled maintenance to apply Oracle's Critical Patch Update and WebLogic patch to ensure the system is up-to-date with Oracle enhancements, patches, and fixes to address security vulnerabilities. This enables CAESAR to stay in sync with the technology and to deliver future enhancements.
CAESAR and Reporting database will be unavailable from 4 AM to 10 AM on Saturday, May 16, 2026
During the downtime window, CS861QA and CS861SUP databases will be available for any reporting needs.
Posted on May 04, 2026 - 15:59 CDT
CAESAR and Reporting database will be unavailable from 4 AM to 10 AM on Saturday, May 16, 2026
During the downtime window, CS861QA and CS861SUP databases will be available for any reporting needs.
Posted on May 04, 2026 - 15:59 CDT
(58585) NUFinancials | Upgrade from PeopleTools 8.62.07 to PeopleTools 8.62.09 (April 2026 CPU) | Saturday, 5/16/2026 May 16, 2026 07:00-15:00 CDT
In order to receive a high level of support from Oracle for NUFinancials and avoid any security vulnerabilities, it is vital that we upgrade NUFinancials from PeopleTools 8.62.07 to PeopleTools 8.62.09.
This maintenance necessitates system downtime, during which NUFinancials will be unavailable.
We anticipate the maintenance will extend until 3pm at the latest.
Posted on May 04, 2026 - 15:32 CDT
This maintenance necessitates system downtime, during which NUFinancials will be unavailable.
We anticipate the maintenance will extend until 3pm at the latest.
Posted on May 04, 2026 - 15:32 CDT
(58525) myHR April CPU implementation: May 16th 7AM – 3PM May 16, 2026 07:00-15:00 CDT
The myHR system will undergo scheduled maintenance in order to apply Oracle’s quarterly critical security patch. The maintenance necessitates system downtime, meaning myHR, including Self Service and Careers, will be unavailable beginning Saturday, May 16th, at 7 a.m. through approximately 3 p.m.
What This Means
• Functionality — The system components and capabilities you currently enjoy on myHR will continue to function after the upgrade as they do now. Your user experience will be unchanged. Before logging into myHR after the patch, users will need to clear their cache.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Posted on May 04, 2026 - 06:51 CDT
What This Means
• Functionality — The system components and capabilities you currently enjoy on myHR will continue to function after the upgrade as they do now. Your user experience will be unchanged. Before logging into myHR after the patch, users will need to clear their cache.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Posted on May 04, 2026 - 06:51 CDT
Jacobs Center - FM Related Black-out Test Jun 22, 2026 06:00-14:00 CDT
Northwestern Information Technology will be conducting a building black-out test in coordination with the NU electrical shop and the Evanston fire department.
Posted on May 11, 2026 - 08:10 CDT
Posted on May 11, 2026 - 08:10 CDT
Quest Research Computing Cluster June Maintenance Jun 22, 2026 08:00 - Jun 26, 2026 17:00 CDT
Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 a.m. on Monday, June 22, and ending at 5 p.m. on Friday, June 26.
Service Improvements:
• Faster compute time due to improved intra- and inter-node GPU communication.
• Faster job recovery (via expedited job requeue on node failure) and improved job monitoring (via new job filtering options based on runtime) through scheduler upgrade to Slurm v25.11.
• FastX4 will be available to provide a more reliable and secure remote desktop experience (FastX3 desktop client can still be used to connect to Quest after the maintenance).
• Required patching, software upgrades, and equipment maintenance.
Impact on Quest and Globus Users:
• Jobs with a wall time extending into the maintenance period will not run. (These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message).
• Access to Quest (including Quest Analytics Nodes, GCC, and KLC) will be unavailable.
• Jobs and processes running when the maintenance begins will be canceled.
• Globus will not be available to transfer data to/from Quest or FSMResFiles.
• The expiration dates of all user files in the Quest global scratch space will be extended to 30 days following the maintenance.
For any questions about this maintenance, please contact quest-help@northwestern.edu.
Posted on Apr 13, 2026 - 14:27 CDT
Service Improvements:
• Faster compute time due to improved intra- and inter-node GPU communication.
• Faster job recovery (via expedited job requeue on node failure) and improved job monitoring (via new job filtering options based on runtime) through scheduler upgrade to Slurm v25.11.
• FastX4 will be available to provide a more reliable and secure remote desktop experience (FastX3 desktop client can still be used to connect to Quest after the maintenance).
• Required patching, software upgrades, and equipment maintenance.
Impact on Quest and Globus Users:
• Jobs with a wall time extending into the maintenance period will not run. (These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message).
• Access to Quest (including Quest Analytics Nodes, GCC, and KLC) will be unavailable.
• Jobs and processes running when the maintenance begins will be canceled.
• Globus will not be available to transfer data to/from Quest or FSMResFiles.
• The expiration dates of all user files in the Quest global scratch space will be extended to 30 days following the maintenance.
For any questions about this maintenance, please contact quest-help@northwestern.edu.
Posted on Apr 13, 2026 - 14:27 CDT