All Systems Operational

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business Operational
CAESAR (Student Information Systems) Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) Operational
ConnectNU (Student Information Systems) Operational
Data Warehouse Services (Reporting and Analytics) Operational
ECATS (Student Information Systems) Operational
Facilities Connect (Facilities) Operational
Faculty Recruitment System (Human Resources Systems) Operational
Grad Student Tracking System (Student Information Systems) Operational
iBuyNU (Finance and Procurement Systems) Operational
CERES (Research Administration Systems) Operational
myHR (Human Resources Systems) Operational
myHR Learn (Human Resources Systems) Operational
Northwestern Loan Application System (Student Information Systems) Operational
NUFinancials (Finance and Procurement Systems) Operational
NU Parking (Facilities) Operational
NUPlans (Finance and Procurement Systems) Operational
NUPortal (Finance and Procurement Systems) Operational
OnBase (Workflow and Document Management) Operational
Our Northwestern (Alumni and Advancement) Operational
PerfectForms (Workflow and Document Management) Operational
Power BI Visualization (Reporting and Analytics) Operational
Research Portal (Research Administration Systems) Operational
Tableau Visualization (Reporting and Analytics) Operational
Student Opportunity Application Portal (Research Administration Systems) Operational
Wildcard (Finance and Procurement Systems) Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) Operational
Smartsheet Operational
Splunk (Reporting and Analytics) Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) Operational
Blackthorn Events (Alumni and Advancement) Operational
Graduate Student Progress (Student Information Systems) Operational
CatConnect (Alumni and Advancement) Operational
GiveCampus (Alumni and Advancement) Operational
myHR Learn Integration (myHR Learn) Operational
Communication and Collaboration Operational
Digital Signage (REACH) (Mass Communications) Operational
Email Defense System (EDS) Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) Operational
G Suite (Email and Calendaring) Operational
Microsoft Teams (Instant Messaging) Operational
NU Listserv (Mass Communications) Operational
NUsites (Self-Service Web Publishing) Operational
Office 365 (Email and Calendaring) Operational
Microsoft OneDrive (Document Sharing and Storage) Operational
Public Group/Distribution List (Mass Communications) Operational
Microsoft SharePoint (Document Sharing and Storage) Operational
Television Services Operational
Zoom Video Conferencing (Videoconferencing and Telephones) Operational
Zoom Web Portal (Videoconferencing and Telephones) Operational
NUInfo (Web Publishing and Hosting) Operational
Web Content Management System (Cascade CMS) Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure Operational
Encryption Key Escrow Operational
Endpoint Device Backup Operational
Endpoint Software and Configuration Management Operational
Mobile Device Management (MDM) Operational
Workstation Imaging Operational
Identity and Access Management Operational
Active Directory (Directory Services) Operational
CyberArk (Privileged Account Management) Operational
Duo Core Authentication Service (Authentication and Authorization Services) Operational
Kerberos (Authentication and Authorization Services) Operational
LDAP (Directory Services) Operational
Northwestern Online Directory (Directory Services) Operational
NUValidate (NETID Services) Operational
Shibboleth (Authentication and Authorization Services) Operational
Web Single Sign-On (Authentication and Authorization Services) Operational
Wildcat Finder Operational
1Password (Password Management) Operational
Cayosoft (Directory Services) Operational
Information Security Operational
Client Antivirus Software (Secure Computing) Operational
Data Center Firewall Rule Modification (Secure Computing) Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) Operational
Endpoint Security Software (Secure Computing) Operational
InCommon Certificates (SSL Certificate Creation) Operational
Managed Firewall Services (Secure Computing) Operational
Identity System Integration (Identity and Access Management) Operational
Infrastructure Operational
Amazon Web Services (AWS) (Cloud Service) Operational
Cooling Systems (Data Center Facilities) Operational
DHCP (Network Management) Operational
DNS (Network Management) Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) Operational
Electrical Systems (Data Center Facilities) Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) Operational
Firewall (Network Management) Operational
GitHub (Cloud Service) Operational
Google Cloud (GCP) (Cloud Service) Operational
Intercampus Connectivity (Network Connectivity) Operational
Load Balancing (Network Connectivity) Operational
Microsoft AZURE (Cloud Service) Operational
Network Access Control (NAC) (Network Management) Operational
Network User Status Agent (NUSA) (Network Management) Operational
Network Time Protocol (NTP) (Network Management) Operational
NUCloud (Server Management) Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) Operational
SolarWinds (Server Management) Operational
SSL VPN (Network Connectivity) Operational
Utility Power (Data Center Facilities) Operational
Virtual Server Hosting (Server Management) Operational
Wired Network Services (Network Connectivity) Operational
Wireless Network Services (Network Connectivity) Operational
Decommission Virtual Server (Server Management) Operational
PINNACLE (Network Management) Operational
Internet Network Services (Network Connectivity) Operational
Anypoint Platform (Integration Services) Operational
DataHub (Integration Services) Operational
EventHub (Integration services) Operational
API Management Platform (Integration Services) Operational
Professional Services Operational
IT Knowledge Base Service (Service Delivery and Support) Operational
Service Management Platform (Service Delivery and Support) Operational
Research Technologies and Support Operational
Kellogg Linux Cluster (KLC) (Server Management) Operational
MRI Cluster (Server Management) Operational
NUCore Operational
Quest Analytics Nodes Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) Operational
Research Data Storage Service (RDSS) Operational
Globus (RDMS) Operational
Electronic Research Notebook Service (ERNS) Operational
Software and Applications Operational
Adobe Creative Cloud (Administrative/Business) Operational
MATLAB (Research Tools) Operational
Qualtrics (Research Tools) Operational
SPSS (Research Tools) Operational
Northwestern Print Operational
Teaching and Learning Systems Operational
Canvas (Digital Learning Tools) Operational
Library Services Operational
Panopto (Digital Learning Tools) Operational
Technology Support Services Operational
CONDUITS Operational
G Suite Student Email Accounts Operational
Remote Support Assistance Operational
Statuspage Page Access Users Operational
Voice Services Operational
Call Centers (Videoconferencing and Telephones) Operational
Cellular Services (Videoconferencing and Telephones) Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) Operational
Two-Way Radios (Videoconferencing and Telephones) Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

(59318) Two-Way Radio System Equipment Maintenance Jun 1, 2026 09:00 - Jun 2, 2026 17:00 CDT

Northwestern IT will be working with our vendor to perform regular maintenance to upgrade software with security patches on the two-way radio system on June 1-2, 2026. During this maintenance window, a brief service interruption of approximately 5 minutes is expected for departmental radio dispatch stations at 9:00am on June 2. General two-way radio coverage and operation on the Evanston and Chicago campuses will not be impacted.
Posted on May 26, 2026 - 12:58 CDT

(59234) Evanston Network Equipment Maintenance Jun 2, 2026 06:00-08:00 CDT

Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
2029 SHERIDAN RD Swift Hall
2026 N CAMPUS DR Central Utility Plant
2033 SHERIDAN RD Lunt Hall
Posted on May 22, 2026 - 10:38 CDT

(59452) Chicago Data Center Critical Power Equipment Maintenance Jun 4, 2026 07:00-07:30 CDT

Northwestern Information Technology will be making a minor change to the critical power infrastructure at the locations listed below. The network infrastructure affected by this work has power and hardware redundancies, no service interruption is expected with this maintenance. This maintenance is being performed to replace aging power units in a single cabinet within the Chicago Data Center.

Location:
Chicago Data Center
Posted on May 28, 2026 - 12:39 CDT

Jacobs Center - FM Related Black-out Test Jun 22, 2026 06:00-14:00 CDT

Northwestern Information Technology will be conducting a building black-out test in coordination with the NU electrical shop and the Evanston fire department.
Posted on May 11, 2026 - 08:10 CDT

Quest Research Computing Cluster June Maintenance Jun 22, 2026 08:00 - Jun 26, 2026 17:00 CDT

Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 a.m. on Monday, June 22, and ending at 5 p.m. on Friday, June 26.

Service Improvements:
• Faster compute time due to improved intra- and inter-node GPU communication.
• Faster job recovery (via expedited job requeue on node failure) and improved job monitoring (via new job filtering options based on runtime) through scheduler upgrade to Slurm v25.11.
• FastX4 will be available to provide a more reliable and secure remote desktop experience (FastX3 desktop client can still be used to connect to Quest after the maintenance).
• Improved GPU software performance and developer productivity through updates to CUDA 13.2, including enhanced libraries, tooling, and support for emerging AI models
• Required patching, software upgrades, and equipment maintenance.

Impact on Quest and Globus Users:
• Jobs with a wall time extending into the maintenance period will not run. (These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message).
• Access to Quest (including Quest Analytics Nodes, GCC, and KLC) will be unavailable.
• Jobs and processes running when the maintenance begins will be canceled.
• Globus will not be available to transfer data to/from Quest or FSMResFiles.
• The expiration dates of all user files in the Quest global scratch space will be extended to 30 days following the maintenance.

For any questions about this maintenance, please contact quest-help@northwestern.edu.
Posted on Apr 13, 2026 - 14:27 CDT

(59125) GlobalProtect VPN Self-Upgrade Jun 23, 2026 07:30-08:30 CDT

Northwestern IT is upgrading GlobalProtect, the University’s Virtual Private Network (VPN). Users can self-upgrade starting Tuesday June 23, at 7:30AM. The upgrade addresses security vulnerabilities and aligns the University with the vendor’s upgrade window recommendations.
Posted on May 22, 2026 - 10:37 CDT

(59126) GlobalProtect VPN Mandatory Upgrade Jul 7, 2026 07:30-08:30 CDT

Northwestern IT is upgrading GlobalProtect, the University’s Virtual Private Network (VPN). Users can self-upgrade starting Tuesday July 7, at 7:30AM. The upgrade addresses security vulnerabilities and aligns the University with the vendor’s upgrade window recommendations.
Posted on May 22, 2026 - 10:37 CDT
May 30, 2026

No incidents reported today.

May 29, 2026
CERES Service Interruption
Resolved - Northwestern Information Technology confirms the incident is resolved for CERES.
May 29, 17:00 CDT
Identified - Northwestern Information Technology has identified an issue with CERES impacting a subset of services.

While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time.

The next update will be provided around 17:00 CDT.
May 29, 15:56 CDT
Update - Northwestern Information Technology is investigating an issue with CERES impacting a subset of services.

While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time.

The next update will be provided by 16:00 CDT
May 29, 14:51 CDT
Investigating - Northwestern Information Technology is investigating an issue with CERES impacting a subset of services.

While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time.

The next update will be provided by 15:00 CDT
May 29, 13:45 CDT
(59233) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
1880 CAMPUS DR Kresge Hall
1937 SHERIDAN RD Deering Library
May 22, 10:38 CDT
May 28, 2026
(59191) CERES Unavailable 6PM on 5/28/2026
Completed - The scheduled maintenance has been completed.
May 28, 19:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:01 CDT
Scheduled - System Downtime is Scheduled for May 28th, 2026

CERES will be unavailable on Thursday, 5/28 from 6:00 PM – 7:00 PM for system maintenance.
May 21, 10:12 CDT
(59232) Evanston and NYC Development Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
New York City Development
Ryan Complex Baseball Field
906/910/920 UNIVERSITY PL
1865 SHERMAN AV Willard Residential College
875 N MICHIGAN AV
1845 SHERIDAN RD Fisk Hall
May 22, 10:38 CDT
(59251) University Telephone Services-Voicemail
Completed - The scheduled maintenance has been completed.
May 28, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing software upgrades on the University Voicemail system to patch security vulnerabilities and address issues with voicemail transcription.

Call and voicemail processing should not be interrupted. The myvoicemail.northwestern.edu portal may be unavailable for brief periods during the maintenance window.
May 22, 19:34 CDT
May 27, 2026
(59107) Northwestern GlobalProtect VPN and IT Staff Firewall - Network Maintenance
Completed - The scheduled maintenance has been completed.
May 27, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 21:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade to the IT firewall in the Evanston Campus. The IT firewall protects IT networks on the Evanston campus and also acts as the GlobalProtect VPN service. This new software brings us to the latest vendor recommended software and also protects us from security vulnerabilities that have been released. No impact to end users is expected during this upgrade due to the redundant nature of this equipment.
May 19, 14:15 CDT
(59057) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 27, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
726 UNIVERSITY PL Chapin Hall (Humanities Residential College)
720 UNIVERSITY PL
720 EMERSON Sigma Alpha Iota Sorority
800 Elgin
721 UNIVERSITY PL Evans Scholars House
717 UNIVERSITY PL Delta Zeta Sorority
May 18, 16:38 CDT
May 26, 2026
(59056) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 26, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
710 Clark St
700 UNIVERSITY PL Lutkin Memorial Hall
710 EMERSON
711 UNIVERSITY PL Kappa Delta Sorority
711 ELGIN RD Music Administration Building
655 UNIVERSITY PL South Mid-Quads Residence Hall
650 EMERSON North Mid-Quads Residence Hall
701 UNIVERSITY PL Alpha Phi Sorority
May 18, 16:38 CDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
(59064) Evanston Data Center Firewall Maintenance
Completed - This scheduled maintenance has been canceled
May 22, 16:19 CDT
Scheduled - Northwestern Information Technology will be performing maintenance on the Evanston Data Center firewall.
This work is being performed to collect detailed logging for troubleshooting purposes.
No service impact is expected.
May 18, 17:18 CDT
Evanston Campus Network Equipment - Reduced Redundancy
Resolved - This incident has been resolved.
May 22, 16:13 CDT
Identified - Northwestern Information Technology has monitored an interruption of utility power to portions of the Evanston Campus. All services remain online at this time without power redundancy. Affected services include network connectivity including VoIP phone, wireless, and wired services.

Reduced Redundancy:
405 Church
1801 Hinman Ave.
John Evans Alumni Center
1813 Hinman Ave.
1801 Hinman Ave.  

Next update will be posted by 16:00 CDT
May 22, 11:22 CDT
1819 Hinman - Power Interruption
Resolved - This incident has been resolved.
May 22, 14:48 CDT
Identified - Northwestern Information Technology has monitored an interruption of utility power at 1819 Hinman. Affected services include network connectivity including VoIP phone, wireless, and wired services,

Next update will be posted by 16:00 CDT
May 22, 11:19 CDT
(59055) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 22, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
644 Haven
640 Haven
640 COLFAX
640 LINCOLN 640 Lincoln
647 UNIVERSITY PL Rogers House Residence Hall
640 EMERSON Gamma Phi Beta Sorority
638 Haven
May 18, 16:38 CDT
May 21, 2026
(59074) DNS/DHCP/NTP/Network Authentication/Voice System Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 CDT
Scheduled - Northwestern Information Technology will be performing a software upgrade on the equipment that supports the core services listed below. The services should not be affected due to the redundant nature of this equipment.

Network Authentication
DHCP/DNS/NTP
Valcom
Local/Long Distonce voice calling
May 18, 16:41 CDT
(59054) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
630 DARTMOUTH PL
629 NOYES
637 UNIVERSITY PL Alpha Chi Omega Sorority
626 UNIVERSITY PL Shepard Residential College
636 EMERSON Pi Beta Phi Sorority
630 LINCOLN
630 CLINTON PL
627 DARTMOUTH PL
May 18, 16:38 CDT
May 20, 2026
(58508) University Telephone Services
Completed - The scheduled maintenance has been completed.
May 20, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:00 CDT
Update - Northwestern IT will be performing software upgrades on the university telephone system to address security vulnerabilities. This work will cause a service interruption of ~10 minutes for some analog telephone lines on the Chicago and Evanston campuses. Analog telephone lines are used for applications such as fax machines, modems, and elevator phones among others. Regular Voice over IP telephones in workspaces and conference rooms will not be affected.
May 12, 16:56 CDT
Scheduled - Northwestern IT will be performing software upgrades on the university telephone system to address security vulnerabilities. This work will cause a service interruption of ~10 minutes for some analog telephone lines on the Chicago and Evanston campuses. Analog telephone lines are used for applications such as fax machines, modems, and elevator phones among others. Regular Voice over IP telephones in workspaces and conference rooms will not be affected.
May 4, 17:03 CDT
myHR Self Service - Service Degradation
Resolved - This incident has been resolved.
May 20, 13:51 CDT
Update - Northwestern Information Technology is continuing to investigate the myHR Self Service degraded performance. The next update will be made by 14:00 CDT.
May 20, 11:59 CDT
Investigating - Northwestern Information Technology is investigating an issue causing longer than normal response times for myHR Self Service.

The next update will be provided by 12:00 CDT.
May 20, 10:19 CDT
Student Opportunity Application Platform Service Interruption
Resolved - Northwestern Information Technology has continued to see normal performance for the Student Opportunity Application Portal and we are resolving this posting.
May 20, 08:18 CDT
Monitoring - Northwestern Information Technology has confirmed that the Student Opportunity Application Platform is recovered and available. The vendor is currently working to identify a root cause. We will continue to monitor performance and will provide an update by tomorrow at 09:00 CDT.
May 19, 09:37 CDT
Investigating - Northwestern Information Technology and the vendor are currently investigating an issue effecting the Student Opportunity Application Platform. The vendor is aware of the issue and is working to identify a fix. The next update will be posted by today by 11:00 CDT.
May 19, 08:34 CDT
(58797) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
625 COLFAX
625 HAVEN
625 UNIVERSITY PL Delta Delta Delta Sorority
626 LIBRARY PL
621 GARRETT PL
625 GARRETT PL
625 NOYES
May 11, 14:24 CDT
May 19, 2026
(58796) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
619 COLFAX Delta Chi Fraternity
619 UNIVERSITY PL Kappa Alpha Theta Sorority
618 GARRETT PL
620 LIBRARY PL
619 EMERSON
618 EMERSON Delta Gamma Sorority
619 CLARK
May 11, 14:24 CDT
May 18, 2026
Evanston Campus Network Equipment - Power Intterruption
Resolved - Power and services have been restored to all locations.
May 18, 13:03 CDT
Update - At this time a number of locations on the Evanston campus have lost power to network devices.

Affected services include network connectivity including VoIP phone, wireless, and wired services,

Next update will be posted by 13:00 CDT
May 18, 12:03 CDT
Identified - Northwestern Information Technology has monitored an interruption of utility power to portions of the Evanston Campus. All services remain online at this time without power redundancy. Affected services include network connectivity including VoIP phone, wireless, and wired services,

Next update will be posted by 12:30 CDT
May 18, 11:42 CDT
Team Dynamix Service Interruption
Resolved - This incident has been resolved.
May 18, 12:22 CDT
Monitoring - The vendor has implemented a fix, and services are restored at this time.

Support teams and vendor will monitor services for a period to ensure this issue is resolved.

The next update will be provided by 12:30 CDT
May 18, 11:25 CDT
Identified - Northwestern Information Technology has identified an issue with Team Dynamix impacting a subset of services.

IT support staff are working with vendor to restore full service as quickly as possible.

While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time.

The next update will be provided by 11:30 CDT
May 18, 10:36 CDT
May 17, 2026
(59019) Evanston Data Center Load Balancer Software Upgrade
Completed - The scheduled maintenance has been completed.
May 17, 21:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:30 CDT
Scheduled - Northwestern Information Technology will be upgrading software on the Evanston Data Center load balancers. This work is being performed to bring data center load balancers software up to a current release of software and mitigate several security vulnerabilities. No interruption will be expected due to the redundancy of the system.

This maintenance will affect those services below.
AD Federation
AD LDAP
CAESAR
Directory
Exchange/Email/ Microsoft Collaboration Services
myHR: Careers
myHR
myHR: Reports
NU Financial
InfoEd
NUInfo/http://www.northwestern.edu
NUValidate
Registry
Sharepoint
Splunk
Voicemail
WebSSO
May 15, 18:26 CDT
May 16, 2026
(59017) Chicago Data Center Load Balancer Software Upgrade
Completed - The scheduled maintenance has been completed.
May 16, 22:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:30 CDT
Scheduled - Northwestern Information Technology will be upgrading software on the Chicago Data Center load balancers. This work is being performed to bring data center load balancers software up to a current release of software and mitigate several security vulnerabilities. No interruption will be expected due to the redundancy of the system.

This maintenance will affect those services below.
AD Federation
AD LDAP
CAESAR
Directory
Exchange/Email/ Microsoft Collaboration Services
myHR: Careers
myHR
myHR: Reports
NU Financial
InfoEd
NUInfo/http://www.northwestern.edu
NUValidate
Registry
Sharepoint
Splunk
Voicemail
WebSSO
May 15, 18:26 CDT
(58585) NUFinancials | Upgrade from PeopleTools 8.62.07 to PeopleTools 8.62.09 (April 2026 CPU) | Saturday, 5/16/2026
Completed - The scheduled maintenance has been completed.
May 16, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 CDT
Scheduled - In order to receive a high level of support from Oracle for NUFinancials and avoid any security vulnerabilities, it is vital that we upgrade NUFinancials from PeopleTools 8.62.07 to PeopleTools 8.62.09.

This maintenance necessitates system downtime, during which NUFinancials will be unavailable.
We anticipate the maintenance will extend until 3pm at the latest.
May 4, 15:32 CDT
(58525) myHR April CPU implementation: May 16th 7AM – 3PM
Completed - The scheduled maintenance has been completed.
May 16, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 CDT
Scheduled - The myHR system will undergo scheduled maintenance in order to apply Oracle’s quarterly critical security patch. The maintenance necessitates system downtime, meaning myHR, including Self Service and Careers, will be unavailable beginning Saturday, May 16th, at 7 a.m. through approximately 3 p.m.
What This Means
• Functionality — The system components and capabilities you currently enjoy on myHR will continue to function after the upgrade as they do now. Your user experience will be unchanged. Before logging into myHR after the patch, users will need to clear their cache.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
May 4, 06:51 CDT
(58581) CAESAR will be unavailable on Saturday, May 16, 2026 from 4 AM to 10 AM
Completed - The scheduled maintenance has been completed.
May 16, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 04:00 CDT
Scheduled - CAESAR will undergo scheduled maintenance to apply Oracle's Critical Patch Update and WebLogic patch to ensure the system is up-to-date with Oracle enhancements, patches, and fixes to address security vulnerabilities. This enables CAESAR to stay in sync with the technology and to deliver future enhancements.

CAESAR and Reporting database will be unavailable from 4 AM to 10 AM on Saturday, May 16, 2026

During the downtime window, CS861QA and CS861SUP databases will be available for any reporting needs.
May 4, 15:59 CDT
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