All Systems Operational

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business ? Operational
CAESAR (Student Information Systems) ? Operational
CATracks (Alumni and Advancement) ? Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) ? Operational
ConnectNU (Student Information Systems) ? Operational
Data Warehouse Services (Reporting and Analytics) ? Operational
ECATS (Student Information Systems) ? Operational
Facilities Connect (Facilities) ? Operational
Faculty Recruitment System (Human Resources Systems) ? Operational
Grad Student Tracking System (Student Information Systems) ? Operational
iBuyNU (Finance and Procurement Systems) ? Operational
CERES (Research Administration Systems) ? Operational
myHR (Human Resources Systems) ? Operational
myHR Learn (Human Resources Systems) ? Operational
Northwestern Loan Application System (Student Information Systems) ? Operational
NUFinancials (Finance and Procurement Systems) ? Operational
NU Parking (Facilities) ? Operational
NUPlans (Finance and Procurement Systems) ? Operational
NUPortal (Finance and Procurement Systems) ? Operational
OnBase (Workflow and Document Management) ? Operational
Our Northwestern (Alumni and Advancement) ? Operational
PerfectForms (Workflow and Document Management) ? Operational
Power BI Visualization (Reporting and Analytics) ? Operational
Research Portal (Research Administration Systems) ? Operational
Tableau Visualization (Reporting and Analytics) ? Operational
Student Opportunity Application Portal (Research Administration Systems) ? Operational
Wildcard (Finance and Procurement Systems) ? Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) ? Operational
Smartsheet ? Operational
Splunk (Reporting and Analytics) ? Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) ? Operational
Blackthorn Events (Alumni and Advancement) ? Operational
Graduate Student Progress (Student Information Systems) ? Operational
Communication and Collaboration ? Operational
Digital Signage (REACH) (Mass Communications) ? Operational
Email Defense System (EDS) ? Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) ? Operational
G Suite (Email and Calendaring) ? Operational
Microsoft Teams (Instant Messaging) ? Operational
NU Listserv (Mass Communications) ? Operational
NUsites (Self-Service Web Publishing) ? Operational
Office 365 (Email and Calendaring) ? Operational
Microsoft OneDrive (Document Sharing and Storage) ? Operational
Public Group/Distribution List (Mass Communications) ? Operational
Microsoft SharePoint (Document Sharing and Storage) ? Operational
Television Services ? Operational
Zoom Video Conferencing (Videoconferencing and Telephones) ? Operational
Zoom Web Portal (Videoconferencing and Telephones) ? Operational
NUInfo (Web Publishing and Hosting) ? Operational
Web Content Management System (Cascade CMS) ? Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) ? Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) ? Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure ? Operational
Encryption Key Escrow ? Operational
Endpoint Device Backup ? Operational
Endpoint Software and Configuration Management ? Operational
Mobile Device Management (MDM) ? Operational
Workstation Imaging ? Operational
Identity and Access Management ? Operational
Active Directory (Directory Services) ? Operational
CyberArk (Privileged Account Management) ? Operational
Duo Core Authentication Service (Authentication and Authorization Services) ? Operational
Kerberos (Authentication and Authorization Services) ? Operational
LDAP (Directory Services) ? Operational
Northwestern Online Directory (Directory Services) ? Operational
NUValidate (NETID Services) ? Operational
Shibboleth (Authentication and Authorization Services) ? Operational
Web Single Sign-On (Authentication and Authorization Services) ? Operational
Wildcat Finder ? Operational
Information Security ? Operational
Client Antivirus Software (Secure Computing) ? Operational
Data Center Firewall Rule Modification (Secure Computing) ? Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) ? Operational
Endpoint Security Software (Secure Computing) ? Operational
InCommon Certificates (SSL Certificate Creation) ? Operational
Managed Firewall Services (Secure Computing) ? Operational
Infrastructure ? Operational
Amazon Web Services (AWS) (Cloud Service) ? Operational
Cooling Systems (Data Center Facilities) ? Operational
DHCP (Network Management) ? Operational
DNS (Network Management) ? Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) ? Operational
Electrical Systems (Data Center Facilities) ? Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) ? Operational
Firewall (Network Management) ? Operational
GitHub (Cloud Service) ? Operational
Google Cloud (GCP) (Cloud Service) ? Operational
Intercampus Connectivity (Network Connectivity) ? Operational
Load Balancing (Network Connectivity) ? Operational
Microsoft AZURE (Cloud Service) ? Operational
Network Access Control (NAC) (Network Management) ? Operational
Network User Status Agent (NUSA) (Network Management) ? Operational
Network Time Protocol (NTP) (Network Management) ? Operational
NUCloud (Server Management) ? Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) ? Operational
SolarWinds (Server Management) ? Operational
SSL VPN (Network Connectivity) ? Operational
Utility Power (Data Center Facilities) ? Operational
Virtual Server Hosting (Server Management) ? Operational
Wired Network Services (Network Connectivity) ? Operational
Wireless Network Services (Network Connectivity) ? Operational
Decommission Virtual Server (Server Management) ? Operational
PINNACLE (Network Management) ? Operational
Internet Network Services (Network Connectivity) ? Operational
Anypoint Platform (Integration Services) ? Operational
DataHub (Integration Services) ? Operational
EventHub (Integration services) Operational
Professional Services ? Operational
IT Knowledge Base Service (Service Delivery and Support) ? Operational
Service Management Platform (Service Delivery and Support) ? Operational
Research Technologies and Support ? Operational
Kellogg Linux Cluster (KLC) (Server Management) ? Operational
MRI Cluster (Server Management) ? Operational
NUCore ? Operational
Quest Analytics Nodes ? Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) ? Operational
Research Data Storage Service (RDSS) ? Operational
Globus File Transfer ? Operational
Electronic Research Notebook Service (ERNS) ? Operational
Software and Applications ? Operational
Adobe Creative Cloud (Administrative/Business) ? Operational
MATLAB (Research Tools) ? Operational
Qualtrics (Research Tools) ? Operational
SPSS (Research Tools) ? Operational
Northwestern Print Operational
Teaching and Learning Systems ? Operational
Canvas (Digital Learning Tools) ? Operational
Library Services Operational
Panopto (Digital Learning Tools) ? Operational
Technology Support Services Operational
CONDUITS ? Operational
G Suite Student Email Accounts ? Operational
Remote Support Assistance ? Operational
Statuspage Page Access Users Operational
Voice Services Operational
Call Centers (Videoconferencing and Telephones) ? Operational
Cellular Services (Videoconferencing and Telephones) ? Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) ? Operational
Two-Way Radios (Videoconferencing and Telephones) ? Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(42527) University Telephone Services Maintenance Evanston Campus Mar 11, 2025 20:00-23:30 CDT
Northwestern Information Technology will be performing maintenance on the university telephone system. This work is being performed to upgrade a critical piece of the university telephone system.

There will be two (one to two minute) service interruptions for each telephone as it registers to a different server. The myvoicemail.northwestern.edu portal will experience periods of unreachability during this maintenance as well.
Posted on Mar 03, 2025 - 16:16 CST
(42651) Internet Equipment Maintenance Mar 13, 2025 06:30-07:30 CDT
Northwestern Information Technology will be performing scheduled maintenance to one of our Internet Service Providers (ISP).
During this maintenance window, affected traffic will be routed through alternate ISPs. No service interruption is expected.
Posted on Mar 07, 2025 - 10:28 CST
(42650) Internet Equipment Maintenance Mar 14, 2025 06:00-08:00 CDT
Northwestern Information Technology will be performing maintenance on equipment that provides internet connectivity. This maintenance will provide additional redundancy for off-campus connectivity.
No service impact is expected.
Posted on Mar 07, 2025 - 10:28 CST
(42726) Tarry Research & Education Building Floors: 0, 1, 2, 4 Mar 14, 2025 06:00-06:20 CDT
Event Description: Northwestern Information Technology will be performing
maintenance on network infrastructure in the location in the title. This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.
Posted on Mar 10, 2025 - 15:25 CDT
(42718) Simpson Querrey Biomedical Research Center Floors: 1,2,12,13 and 14 Mar 14, 2025 06:00-06:20 CDT
Event Description: Northwestern Information Technology will be performing maintenance on network infrastructure in the location in the title. This work is to address issues with this specific equipment. Network connectivity including VoIP phone, wireless, and wired services will be affected for the given time frame.
Posted on Mar 10, 2025 - 15:24 CDT
(42502) Evanston Central Utility Plant Network Refresh Mar 14, 2025 07:00-09:00 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Mar 03, 2025 - 14:07 CST
(42626) Facilities Connect - Planned Outage Mar 14, 2025 21:00 - Mar 16, 2025 21:00 CDT
Facilities Connect will be unavailable for planned maintenance.

For emergency or urgent issues please contact University Police in
Evanston NU Police 847-491-3456
Chicago NU Police 312-503-3456
For Facilities service requests please email facilities@northwestern.edu.
Customer Service is available by phone on both campuses, during the week Monday - Friday from 7:00 am – 5:00 pm.
Evanston customer service
Phone: (847) 491-5201
Chicago customer service
Phone: (312) 503-8000
Posted on Mar 06, 2025 - 11:05 CST
(41929) Evanston North Garage Floors: 3, 4, 5, 6, 7 Network Refresh Mar 18, 2025 06:00-07:00 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Feb 12, 2025 - 12:26 CST
(41959) Simpson Querrey Biomedical Research Center Floors: 3 Network Refresh Mar 21, 2025 07:00-09:00 CDT
Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Posted on Feb 13, 2025 - 13:40 CST
Quest Research Computing Cluster RHEL8 Update and New Storage System Mar 22, 2025 08:00 - Mar 31, 2025 17:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 2025 - 10:50 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 2025 - 10:46 CST
Scheduled - Quest, including access to data on Quest, the Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable starting at 8 a.m. on Saturday, March 22, and ending at 5 p.m. on Monday, March 31. Globus will also be unavailable for file transfers to and from Quest and between Quest and the Research Data Storage Service (RDSS)/FSMRESFILES.

Maintenance Details
This maintenance is necessary to deploy a new storage system and update the operating system to RHEL8. The new storage system will provide 12 PB of disk (HDD) storage and 500 TB of flash (SSD) storage. Flash tier will be used for Quest scratch directories and all users are eligible to apply for a scratch directory. Quest users are encouraged to utilize scratch to improve their compute job speeds and performance. Upgrading the Operating System will allow us to deploy and use the latest hardware on Quest.

Impact on Quest and Globus Users:

- Users cannot log in to Quest, submit new jobs, run jobs, access files stored on Quest, or use
the Quest Analytics Nodes, GCC, KLC, and Quest OnDemand during the maintenance window. User sessions and processes running on the Quest login nodes, the Quest Analytics Nodes, and KLC will be canceled at the beginning of the downtime.

- Processing of new Quest allocations and accounts will be paused on Friday, March 14 through Monday, March 31.

- Jobs submitted to Quest through Slurm with a wall time that extends beyond the start of the downtime will not run and must be resubmitted after the maintenance. These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message as the queue reason.

- NVIDIA GPU Drivers on all GPUs, including Buy-in GPUs, will be updated to version 570.86.15, which supports CUDA up through 12.8.

- JupyterHub on Quest Analytics Nodes will be upgraded to 5.2.1.

- A new URL, `login.quest.northwestern.edu`, will be available to connect to Quest login nodes in addition to `quest.northwestern.edu` after downtime. This is due to the implementation of a new load balancer which will improve user experience on the login nodes.

- New URLs, `rstudio.quest.northwestern.edu`, `jupyterhub.quest.northwestern.edu`, and `sasstudio.quest.northwestern.edu` will be available to connect to Quest Analytics Node services for RStudio Server, JupyterHub, and SAS Studio, respectively, in addition to `rstudio.questanalytics.northwestern.edu`, `jupyter.questanalytics.northwestern.edu`, and `sas.questanalytics.northwestern.edu` after downtime. This is due to the implementation of a new load balancer which will improve user experience on the Analytics Nodes.

- The expiration dates of all user files in Quest global scratch space will be extended for another 30 days before downtime.

- The Globus data transfer tool will be unavailable to transfer files from and to Quest and between Quest and Research Data Transfer Services (RDSS)/FSMRESFILES.

- Support requests submitted for Quest and Globus shortly before or during the downtime will be addressed following the maintenance period.

For any questions about this maintenance, please contact quest-help@northwestern.edu.
Jan 22, 2025 - 16:34 CST
(42515) Global Protect VPN Networking Maintenance Mar 25, 2025 07:00-07:30 CDT
Northwestern Information Technology will be performing maintenance on a central network component on the Evanston campus. This work is to address issues with IPv6 routing on GlobalProtect VPN. No service impact to the Evanston campus or GP VPN is expected.
Posted on Mar 03, 2025 - 14:15 CST
Past Incidents
Mar 11, 2025

No incidents reported today.

Mar 10, 2025
(42393) 2255 CAMPUS DR Floors: 3 Network Refresh
Completed - The scheduled maintenance has been completed.
Mar 10, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:10 CDT
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Mar 3, 14:06 CST
Mar 9, 2025

No incidents reported.

Mar 8, 2025
(42293) Shibboleth Identity Provider Upgrade
Completed - The scheduled maintenance has been completed.
Mar 8, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 18:00 CST
Scheduled - Northwestern Information Technology will be upgrading the Shibboleth Identity Provider that supports SSO for many University services. This work will be conducted server by server in the load-balanced environment. While the system will remain operational, brief interruptions may occur if users are routed to a server undergoing the upgrade.
Feb 28, 10:05 CST
(42252) myHR January CPU and Tax Update 25A implementation. March 8th 8AM – 6PM
Completed - The scheduled maintenance has been completed.
Mar 8, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 08:00 CST
Scheduled - The myHR system will undergo scheduled maintenance in order to apply a critical security patch and required tax update. The maintenance necessitates system downtime, meaning myHR, including Self Service and Careers, will be unavailable beginning Saturday, November 23, at 8 a.m. through approximately 6 p.m.

What This Means

• Functionality — The system components and capabilities you currently enjoy on myHR will continue to function after the upgrade as they do now. Your user experience will be unchanged. Before logging into myHR after the patch, users will need to clear their cache.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Feb 21, 17:29 CST
(42687) Schedule Maintenance for CAESAR on Saturday March 8, 2025 from 5AM to 8AM CT
Completed - The scheduled maintenance has been completed.
Mar 8, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 05:00 CST
Scheduled - Please note the new schedule for CAESAR downtime time.

CAESAR will be unavailable on March 8, 2025 from 5:00 AM to 8:00 AM CT to address a production issue and for application of a critical patch to address a vulnerability to the single sign-on functionality that was recently uncovered.
Mar 7, 15:50 CST
Mar 7, 2025
Quest High-Performance Computing Cluster (HPCC) Service Interruption
Resolved - Starting 2:20 p.m. this afternoon, three of the four Quest login nodes (quser32-34) had become inaccessible. Those login nodes were rebooted and the service was restored at 2:45 p.m. Unfortunately, user sessions on the affected login nodes were cancelled and will need to be re-launched. The login node reboots did not impact any of the jobs submitted to the scheduler, e.g. using the “sbatch” commands.

Northwestern IT is working to identify the root cause of the issue.
Mar 7, 15:19 CST
Monitoring - Northwestern Information Technology is monitoring a login node interruption for Quest High-Performance Computing Cluster (HPCC).

Services have been restored and we are currently monitoring restoration.

The next update will be provided by 16:00 CST.
Mar 7, 14:55 CST
Faculty Recruitment System (Human Resources Systems) Service Interruption
Resolved - Northwestern Information Technology confirms the incident is resolved for Faculty Recruitment System (Human Resources Systems).
Mar 7, 12:15 CST
Investigating - Northwestern Information Technology is investigating an issue causing a service interruption for the Faculty Recruitment System (Human Resources Systems).

Support staff are working to resolve the issue as quickly as possible.

The next update will be provided by 13:00 CST.
Mar 7, 11:50 CST
Mar 6, 2025
(42468) University Telephone Services Maintenance Chicago Campus
Completed - The scheduled maintenance has been completed.
Mar 6, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:00 CST
Scheduled - Northwestern Information Technology will be performing maintenance on the university telephone system. This work is being performed to upgrade a critical piece of the university telephone system.

There will be two (one to two minute) service interruptions for each telephone as it registers to a different server. The myvoicemail.northwestern.edu portal will experience periods of unreachability during this maintenance as well.
Feb 28, 17:23 CST
Mar 5, 2025
(41604) 1220 Leon Floors: 1 Network Refresh
Completed - The scheduled maintenance has been completed.
Mar 5, 07:34 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Feb 3, 16:58 CST
Mar 4, 2025
North Evanston Campus Power Interruption
Resolved - Northwestern Information Technology and NUPD have verified that all services have been restored as of 21:00 CST. We are closing this posting.
Mar 4, 21:23 CST
Monitoring - Northwestern Information Technology has confirmed that services are coming back online. We will continue to monitor system performance and a final posting will be made by 22:00 CST.
Mar 4, 19:47 CST
Update - Northwestern Information Technology has identified that the effected buildings are Tech and Francis Searle. Facilities Management is continuing to work on the outage.

2240 CAMPUS DR Frances Searle Building
2145 SHERIDAN RD Technological Institute

The next posting will be made by 22:00 CST.
Mar 4, 19:13 CST
Update - We are continuing to work on a fix for this issue.
Mar 4, 19:05 CST
Identified - Northwestern Information Technology and NUPD have identified a power outage effecting the north side of the Evanston campus. Facilities Management has been engaged to troubleshoot the problem. An update will be posted by 22:00 CST.
Mar 4, 18:52 CST
(42289) University Telephone Services Maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 16:22 CST
Scheduled - Northwestern Information Technology will be performing maintenance on the University Voice Platform. We will be removing expired SSL/TLS certificates. No service impact is expected.
Feb 24, 16:02 CST
(42263) 1201 Davis Floors: Ground Network Refresh
Completed - The scheduled maintenance has been completed.
Mar 4, 06:56 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Feb 24, 11:01 CST
Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025
Webmail access is experiencing issues
Resolved - This incident has been resolved.
Mar 1, 16:53 CST
Update - We are continuing to investigate this issue.
Mar 1, 15:35 CST
Investigating - Webmail access is experiencing errors, and we are looking into this issue.

Next update is at 4:30 CST
Mar 1, 15:33 CST
(42116) CAESAR will be unavailable on Saturday, March 1 from 8am to 4pm
Completed - The scheduled maintenance has been completed.
Mar 1, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:00 CST
Scheduled - CAESAR will undergo scheduled maintenance to update to the latest version to ensure the system is up-to-date with Oracle enhancements, patches, and fixes.

This enables CAESAR to stay in sync with the technology and to deliver future enhancements.

CAESAR will be unavailable from 8am to approximately 4pm (CST) on March 1, 2025.

During the downtime window, CS860QA and CS860SUP will be available for any reporting needs.
Feb 18, 17:14 CST
Feb 28, 2025
(42285) Data Centers Minor Configuration Change
Completed - The scheduled maintenance has been completed.
Feb 28, 07:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 06:30 CST
Scheduled - Northwestern Information Technology will be applying minor
configuration changes to the network infrastructure in the University Data
Center. This work is being performed to decommission legacy links between the campus data center.
No data network service interruption is expected as a result of this work
Feb 24, 15:55 CST
Feb 27, 2025
(41070) 2255 CAMPUS DR Floors: 3 Network Refresh
Completed - The scheduled maintenance has been completed.
Feb 27, 10:12 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Feb 27, 09:57 CST
(41070) 2255 CAMPUS DR Floors: 3 Network Refresh
Completed - The scheduled maintenance has been completed.
Feb 27, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 06:00 CST
Scheduled - Northwestern Information Technology will be upgrading the network infrastructure at the location in the title. There will be a brief interruption, less than 15 minutes for each circuit being migrated, for the planned work. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/campus-wired-data-network-refresh/index.html
Jan 21, 13:17 CST
Feb 26, 2025
(42245) University Telephone Services Maintenance
Completed - The scheduled maintenance has been completed
Feb 26, 20:23 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 19:00 CST
Scheduled - Northwestern Information Technology will be performing maintenance on the university voice system. We will be working with our Toll Free Services Vendor to move thirty-nine toll free numbers to a new system on the Vendors network. These numbers forward inbound calls to University numbers. No service impact is expected.
Feb 21, 15:44 CST
Hillel Center Network Service Interruption
Resolved - Northwestern Information Technology confirms that the incident has been resolved.

Service was restored at 10:35 CST.
Feb 26, 11:08 CST
Update - A technician has been dispatched to resolve the service interruption affecting wired, wireless, and telephone services at the Hillel Center

The next update will be provided by 11:30 CST.
Feb 26, 10:07 CST
Update - Northwestern Information Technology is investigating a service interruption affecting wired, wireless, and telephone services at the Hillel Center.

The next update will be provided by 11:00 CST.
Feb 26, 09:37 CST
Investigating - Northwestern Information Technology is investigating a service interruption affecting wired, wireless, and telephone services at the Hillel Center.

The next update will be provided by 9:30 CST.
Feb 26, 08:33 CST
Feb 25, 2025
(42063) Network Maintenance - Internet Service
Completed - The scheduled maintenance has been completed.
Feb 25, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:00 CST
Scheduled - Northwestern Information Technology has been notified of scheduled maintenance to one of our Internet Service Providers (ISP). During this maintenance window, affected traffic will be routed through alternate ISPs. No service interruption is expected.
Feb 17, 17:01 CST
← Incident History Powered by Atlassian Statuspage