In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 2026 - 08:00 CDT
Jun 22, 2026 - 08:00 CDT
Scheduled - Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 a.m. on Monday, June 22, and ending at 5 p.m. on Friday, June 26.
Service Improvements:
• Faster compute time due to improved intra- and inter-node GPU communication.
• Faster job recovery (via expedited job requeue on node failure) and improved job monitoring (via new job filtering options based on runtime) through scheduler upgrade to Slurm v25.11.
• FastX4 will be available to provide a more reliable and secure remote desktop experience (FastX3 desktop client can still be used to connect to Quest after the maintenance).
• Improved GPU software performance and developer productivity through updates to CUDA 13.3, including enhanced libraries, tooling, and support for emerging AI models
• Required patching, software upgrades, and equipment maintenance.
Impact on Quest and Globus Users:
• Jobs with a wall time extending into the maintenance period will not run. (These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message).
• Access to Quest (including Quest Analytics Nodes, GCC, and KLC) will be unavailable.
• Jobs and processes running when the maintenance begins will be canceled.
• Globus will not be available to transfer data to/from Quest.
• The expiration dates of all user files in the Quest global scratch space will be extended to 30 days following the maintenance.
For any questions about this maintenance, please contact quest-help@northwestern.edu.
Jun 22, 2026 08:00 - Jun 26, 2026 17:00 CDT
Service Improvements:
• Faster compute time due to improved intra- and inter-node GPU communication.
• Faster job recovery (via expedited job requeue on node failure) and improved job monitoring (via new job filtering options based on runtime) through scheduler upgrade to Slurm v25.11.
• FastX4 will be available to provide a more reliable and secure remote desktop experience (FastX3 desktop client can still be used to connect to Quest after the maintenance).
• Improved GPU software performance and developer productivity through updates to CUDA 13.3, including enhanced libraries, tooling, and support for emerging AI models
• Required patching, software upgrades, and equipment maintenance.
Impact on Quest and Globus Users:
• Jobs with a wall time extending into the maintenance period will not run. (These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message).
• Access to Quest (including Quest Analytics Nodes, GCC, and KLC) will be unavailable.
• Jobs and processes running when the maintenance begins will be canceled.
• Globus will not be available to transfer data to/from Quest.
• The expiration dates of all user files in the Quest global scratch space will be extended to 30 days following the maintenance.
For any questions about this maintenance, please contact quest-help@northwestern.edu.
Jun 22, 2026 08:00 - Jun 26, 2026 17:00 CDT
About This Site
Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.
To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).
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Administrative and Business
Operational
CAESAR (Student Information Systems)
Operational
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
Operational
ConnectNU (Student Information Systems)
Operational
Data Warehouse Services (Reporting and Analytics)
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ECATS (Student Information Systems)
Operational
Facilities Connect (Facilities)
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Faculty Recruitment System (Human Resources Systems)
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Grad Student Tracking System (Student Information Systems)
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iBuyNU (Finance and Procurement Systems)
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CERES (Research Administration Systems)
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myHR (Human Resources Systems)
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myHR Learn (Human Resources Systems)
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Northwestern Loan Application System (Student Information Systems)
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NUFinancials (Finance and Procurement Systems)
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NU Parking (Facilities)
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NUPlans (Finance and Procurement Systems)
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NUPortal (Finance and Procurement Systems)
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OnBase (Workflow and Document Management)
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Our Northwestern (Alumni and Advancement)
Operational
PerfectForms (Workflow and Document Management)
Operational
Power BI Visualization (Reporting and Analytics)
Operational
Research Portal (Research Administration Systems)
Operational
Tableau Visualization (Reporting and Analytics)
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Student Opportunity Application Portal (Research Administration Systems)
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Wildcard (Finance and Procurement Systems)
Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems)
Operational
Smartsheet
Operational
Splunk (Reporting and Analytics)
Operational
ERS (Effort Reporting System) (Finance and Procurement Systems)
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Blackthorn Events (Alumni and Advancement)
Operational
Graduate Student Progress (Student Information Systems)
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CatConnect (Alumni and Advancement)
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GiveCampus (Alumni and Advancement)
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myHR Learn Integration (myHR Learn)
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Communication and Collaboration
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Digital Signage (REACH) (Mass Communications)
Operational
Email Defense System (EDS)
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Email Marketing and Campaign Management (Bulkmail) (Mass Communications)
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G Suite (Email and Calendaring)
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Microsoft Teams (Instant Messaging)
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NU Listserv (Mass Communications)
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NUsites (Self-Service Web Publishing)
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Office 365 (Email and Calendaring)
Operational
Microsoft OneDrive (Document Sharing and Storage)
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Public Group/Distribution List (Mass Communications)
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Microsoft SharePoint (Document Sharing and Storage)
Operational
Television Services
Operational
Zoom Video Conferencing (Videoconferencing and Telephones)
Operational
Zoom Web Portal (Videoconferencing and Telephones)
Operational
NUInfo (Web Publishing and Hosting)
Operational
Web Content Management System (Cascade CMS)
Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring)
Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom)
Operational
Automated Telephone Directory (Videoconferencing and Zoom)
Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure
Operational
Encryption Key Escrow
Operational
Endpoint Device Backup
Operational
Endpoint Software and Configuration Management
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Mobile Device Management (MDM)
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Workstation Imaging
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Identity and Access Management
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Active Directory (Directory Services)
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CyberArk (Privileged Account Management)
Operational
Duo Core Authentication Service (Authentication and Authorization Services)
Operational
Kerberos (Authentication and Authorization Services)
Operational
LDAP (Directory Services)
Operational
Northwestern Online Directory (Directory Services)
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NUValidate (NETID Services)
Operational
Shibboleth (Authentication and Authorization Services)
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Web Single Sign-On (Authentication and Authorization Services)
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Wildcat Finder
Operational
1Password (Password Management)
Operational
Cayosoft (Directory Services)
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Information Security
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Client Antivirus Software (Secure Computing)
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Data Center Firewall Rule Modification (Secure Computing)
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Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing)
Operational
Endpoint Security Software (Secure Computing)
Operational
InCommon Certificates (SSL Certificate Creation)
Operational
Managed Firewall Services (Secure Computing)
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Identity System Integration (Identity and Access Management)
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Infrastructure
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Amazon Web Services (AWS) (Cloud Service)
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Cooling Systems (Data Center Facilities)
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DHCP (Network Management)
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DNS (Network Management)
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Domain Name and Address Management (DNS/DHCP) (Network Management)
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Electrical Systems (Data Center Facilities)
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Enterprise Backup and Restore Services (Server Management)
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Enterprise File Services (Isilon)
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Firewall (Network Management)
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GitHub (Cloud Service)
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Google Cloud (GCP) (Cloud Service)
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Intercampus Connectivity (Network Connectivity)
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Load Balancing (Network Connectivity)
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Microsoft AZURE (Cloud Service)
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Network Access Control (NAC) (Network Management)
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Network User Status Agent (NUSA) (Network Management)
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Network Time Protocol (NTP) (Network Management)
Operational
NUCloud (Server Management)
Operational
Oracle RAC (Server Management)
Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity)
Operational
SolarWinds (Server Management)
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SSL VPN (Network Connectivity)
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Utility Power (Data Center Facilities)
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Virtual Server Hosting (Server Management)
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Wired Network Services (Network Connectivity)
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Wireless Network Services (Network Connectivity)
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Decommission Virtual Server (Server Management)
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PINNACLE (Network Management)
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Internet Network Services (Network Connectivity)
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Anypoint Platform (Integration Services)
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DataHub (Integration Services)
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EventHub (Integration services)
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API Management Platform (Integration Services)
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Professional Services
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IT Knowledge Base Service (Service Delivery and Support)
Operational
Service Management Platform (Service Delivery and Support)
Operational
Research Technologies and Support
Under Maintenance
Kellogg Linux Cluster (KLC) (Server Management)
Operational
MRI Cluster (Server Management)
Operational
NUCore
Operational
Quest Analytics Nodes
Under Maintenance
Quest High-Performance Computing Cluster (HPCC) (Server Management)
Under Maintenance
Research Data Storage Service (RDSS)
Operational
Globus (RDMS)
Operational
Electronic Research Notebook Service (ERNS)
Operational
Software and Applications
Operational
Adobe Creative Cloud (Administrative/Business)
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MATLAB (Research Tools)
Operational
Qualtrics (Research Tools)
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SPSS (Research Tools)
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Northwestern Print
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Teaching and Learning Systems
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Canvas (Digital Learning Tools)
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Library Services
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Panopto (Digital Learning Tools)
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Technology Support Services
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CONDUITS
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G Suite Student Email Accounts
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Remote Support Assistance
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Statuspage Page Access Users
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Voice Services
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Call Centers (Videoconferencing and Telephones)
Operational
Cellular Services (Videoconferencing and Telephones)
Operational
Conference Bridge
Operational
Local Calling
Operational
Long Distance Calling
Operational
Speech Attendant
Operational
Telephone Services (Videoconferencing and Telephones)
Operational
Two-Way Radios (Videoconferencing and Telephones)
Operational
Voicemail
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(60317) Evanston Network Equipment Maintenance Jun 24, 2026 06:00-08:00 CDT
Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Locations:
1201 DAVIS
1007 CHURCH
Posted on Jun 15, 2026 - 10:59 CDT
Locations:
1201 DAVIS
1007 CHURCH
Posted on Jun 15, 2026 - 10:59 CDT
(60570) Evanston Network Equipment Maintenance Jun 25, 2026 06:00-08:00 CDT
Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Locations:
1897 SHERIDAN RD University Hall
1801 MAPLE AV 1801 Maple Ave
1870 CAMPUS DR McCormick Foundation Center
Posted on Jun 22, 2026 - 13:23 CDT
Locations:
1897 SHERIDAN RD University Hall
1801 MAPLE AV 1801 Maple Ave
1870 CAMPUS DR McCormick Foundation Center
Posted on Jun 22, 2026 - 13:23 CDT
(60047) myHR PeopleTools 862 upgrade and PUM catchup 06/25 5pm - 06/27 6pm Jun 25, 2026 17:00 - Jun 27, 2026 18:00 CDT
The myHR system will undergo scheduled maintenance to upgrade the underlying technology platform and receive Critical Patch Updates and other Selective Adoption patches to address vulnerabilities. The work requires a more extensive downtime, and together with our business partners, we have the identified maintenance date for myHR. myHR will be unavailable beginning Thursday, June 25, at 5 p.m. through Saturday, June 27, at approximately 6 p.m.
What This Means
• Functionality — The system components and capabilities you currently enjoy in myHR will continue to function after the upgrade as they do now. We do not expect significant changes to functionality—any functionality changes would be minimal. Before logging into myHR after the upgrade, users will need to clear their cache.
• Visuals — The look and feel of each system (branding) will change minimally.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Posted on Jun 08, 2026 - 10:55 CDT
What This Means
• Functionality — The system components and capabilities you currently enjoy in myHR will continue to function after the upgrade as they do now. We do not expect significant changes to functionality—any functionality changes would be minimal. Before logging into myHR after the upgrade, users will need to clear their cache.
• Visuals — The look and feel of each system (branding) will change minimally.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Posted on Jun 08, 2026 - 10:55 CDT
(60571) Chicago & Evanston Network Equipment Maintenance Jun 26, 2026 06:00-08:00 CDT
Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Locations:
320 E SUPERIOR ST Searle Medical Research Building
2200 CAMPUS DR Pancoe-Evanston Northwestern Healthcare Life Science
Posted on Jun 22, 2026 - 13:23 CDT
Locations:
320 E SUPERIOR ST Searle Medical Research Building
2200 CAMPUS DR Pancoe-Evanston Northwestern Healthcare Life Science
Posted on Jun 22, 2026 - 13:23 CDT
(60611) NUFinancials | June 2026 CSPU Patch | Sat 06/27 Jun 27, 2026 07:00-15:00 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jun 22, 2026 - 17:27 CDT
Posted on Jun 22, 2026 - 17:27 CDT
(60557) Two-Way Radio System Preventive Maintenance-Evanston Campus Jun 29, 2026 06:00-08:00 CDT
Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure on the Evanston Campus Monday June 29 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 1 hour between 6:00 am to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Posted on Jun 22, 2026 - 15:17 CDT
Posted on Jun 22, 2026 - 15:17 CDT
(60572) Chicago & Evanston Network Equipment Maintenance Jun 30, 2026 06:00-08:00 CDT
Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Locations:
2190 CAMPUS DR Nanofabrication/ Ryan Hall
1820 CHICAGO AV Allison Hall
625 N MICHIGAN AVE
Posted on Jun 22, 2026 - 13:23 CDT
Locations:
2190 CAMPUS DR Nanofabrication/ Ryan Hall
1820 CHICAGO AV Allison Hall
625 N MICHIGAN AVE
Posted on Jun 22, 2026 - 13:23 CDT
(60558) Two-Way Radio System Preventive Maintenance-Ryan Field Jun 30, 2026 06:00-08:00 CDT
Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure at the Ryan Field Two-Way Radio site Tuesday June 30 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 1 hour between 6:00 am to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Posted on Jun 22, 2026 - 15:17 CDT
Posted on Jun 22, 2026 - 15:17 CDT
(60573) Evanston Network Equipment Maintenance Jul 1, 2026 06:00-08:00 CDT
Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/
Locations:
2245 SHERIDAN RD Sargent Residence Hall
2315 CAMPUS DR North Garage
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
Posted on Jun 22, 2026 - 13:23 CDT
Locations:
2245 SHERIDAN RD Sargent Residence Hall
2315 CAMPUS DR North Garage
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
Posted on Jun 22, 2026 - 13:23 CDT
(60559) Two-Way Radio System Preventive Maintenance-Chicago Campus Jul 2, 2026 06:00-08:00 CDT
Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure on the Chicago Campus Thursday July 2 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 1 hour between 6:00 am to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Posted on Jun 22, 2026 - 15:17 CDT
Posted on Jun 22, 2026 - 15:17 CDT
(59126) GlobalProtect VPN Mandatory Upgrade Jul 7, 2026 07:30-08:30 CDT
Northwestern IT is upgrading GlobalProtect, the University’s Virtual Private Network (VPN). Users can self-upgrade starting Tuesday July 7, at 7:30AM. The upgrade addresses security vulnerabilities and aligns the University with the vendor’s upgrade window recommendations.
Posted on May 22, 2026 - 10:37 CDT
Posted on May 22, 2026 - 10:37 CDT