Significant delays in email delivery to consumer Gmail accounts
Update - Northwestern Information Technology continues to work on the issue and is investigating additional options for resolution.

Next update will be on Monday, June 29, 2026 at 10:00 CDT.
Jun 26, 2026 - 10:01 CDT
Monitoring - Northwestern University IT has implemented a workaround for Northwestern community email outbound to consumer Gmail accounts. However, accounts that forward to @gmail.com addresses are still impacted.

The next update will be on June 26, 2026 at 10:00 CDT.
Jun 25, 2026 - 19:15 CDT
Update - Northwestern Information Technology continues to work on the issue and is investigating additional options for resolution.
Jun 25, 2026 - 10:39 CDT
Update - We are continuing to investigate this issue and have taken steps in an attempt to mitigate the impact.

Next update will be on June 25, 2026 at 10 CDT.
Jun 24, 2026 - 18:12 CDT
Investigating - We are currently investigating an issue causing significant delays in email delivery to consumer Gmail accounts, including messages from forwarding accounts. Messages sent to Gmail recipients may take substantially longer than expected to arrive. Northwestern IT is working to resolve the issue and will provide updates here as more information becomes available.
Jun 24, 2026 - 10:23 CDT
(60786) CAESAR will be unavailable on Saturday, June 27, 2026 from 6 AM to 12 PM
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 2026 - 06:00 CDT
Scheduled - CAESAR will undergo scheduled maintenance to apply Oracle's Critical Security Patch Update to ensure the system is up-to-date with Oracle enhancements, patches, and fixes to address security vulnerabilities.

CAESAR and Reporting database will be unavailable from 6 AM to 12 PM on Saturday, June 27, 2026

During the downtime window, CS861QA and CS861SUP databases will be available for any reporting needs
Jun 27, 2026 06:00-12:00 CDT
(60047) myHR PeopleTools 862 upgrade and PUM catchup 06/25 5pm - 06/27 6pm
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 2026 - 17:00 CDT
Scheduled - The myHR system will undergo scheduled maintenance to upgrade the underlying technology platform and receive Critical Patch Updates and other Selective Adoption patches to address vulnerabilities. The work requires a more extensive downtime, and together with our business partners, we have the identified maintenance date for myHR. myHR will be unavailable beginning Thursday, June 25, at 5 p.m. through Saturday, June 27, at approximately 6 p.m.

What This Means
• Functionality — The system components and capabilities you currently enjoy in myHR will continue to function after the upgrade as they do now. We do not expect significant changes to functionality—any functionality changes would be minimal. Before logging into myHR after the upgrade, users will need to clear their cache.
• Visuals — The look and feel of each system (branding) will change minimally.
• Data Availability — During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries.
Jun 25, 2026 17:00 - Jun 27, 2026 18:00 CDT

About This Site

Welcome to Northwestern's Status of University IT Services page. Here, you can review up-to-date information about technology systems and services, locate scheduled maintenance details, and track any service interruptions and outages impacting the University community.

To report an issue with a Northwestern service, please contact the IT Service Desk at 847-491-4357 (1-HELP).

Users can also subscribe to receive updates about specific University services. Click on the "Subscribe to Updates" button above to register for notifications. Subscribers, please note that Statuspage emails will be sent from and appear in inboxes with a "noreply@statuspage" address.

Administrative and Business Under Maintenance
CAESAR (Student Information Systems) Under Maintenance
Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) Operational
ConnectNU (Student Information Systems) Operational
Data Warehouse Services (Reporting and Analytics) Operational
ECATS (Student Information Systems) Operational
Facilities Connect (Facilities) Operational
Faculty Recruitment System (Human Resources Systems) Operational
Grad Student Tracking System (Student Information Systems) Operational
iBuyNU (Finance and Procurement Systems) Operational
CERES (Research Administration Systems) Operational
myHR (Human Resources Systems) Under Maintenance
myHR Learn (Human Resources Systems) Operational
Northwestern Loan Application System (Student Information Systems) Operational
NUFinancials (Finance and Procurement Systems) Operational
NU Parking (Facilities) Operational
NUPlans (Finance and Procurement Systems) Operational
NUPortal (Finance and Procurement Systems) Operational
OnBase (Workflow and Document Management) Operational
Our Northwestern (Alumni and Advancement) Operational
PerfectForms (Workflow and Document Management) Operational
Power BI Visualization (Reporting and Analytics) Operational
Research Portal (Research Administration Systems) Operational
Tableau Visualization (Reporting and Analytics) Operational
Student Opportunity Application Portal (Research Administration Systems) Operational
Wildcard (Finance and Procurement Systems) Operational
Workforce Software (WFS) Timekeeping (Human Resources Systems) Operational
Smartsheet Operational
Splunk (Reporting and Analytics) Operational
ERS (Effort Reporting System) (Finance and Procurement Systems) Operational
Blackthorn Events (Alumni and Advancement) Operational
Graduate Student Progress (Student Information Systems) Operational
CatConnect (Alumni and Advancement) Operational
GiveCampus (Alumni and Advancement) Operational
myHR Learn Integration (myHR Learn) Operational
Communication and Collaboration Operational
Digital Signage (REACH) (Mass Communications) Operational
Email Defense System (EDS) Operational
Email Marketing and Campaign Management (Bulkmail) (Mass Communications) Operational
G Suite (Email and Calendaring) Operational
Microsoft Teams (Instant Messaging) Operational
NU Listserv (Mass Communications) Operational
NUsites (Self-Service Web Publishing) Operational
Office 365 (Email and Calendaring) Operational
Microsoft OneDrive (Document Sharing and Storage) Operational
Public Group/Distribution List (Mass Communications) Operational
Microsoft SharePoint (Document Sharing and Storage) Operational
Television Services Operational
Zoom Video Conferencing (Videoconferencing and Telephones) Operational
Zoom Web Portal (Videoconferencing and Telephones) Operational
NUInfo (Web Publishing and Hosting) Operational
Web Content Management System (Cascade CMS) Operational
Microsoft "Bookings with me" in Outlook (Email and Calendaring) Operational
E911 Emergency Telephone Calling (Videoconferencing and Zoom) Operational
Automated Telephone Directory (Videoconferencing and Zoom) Operational
Desktop and Mobile Computing | Endpoint Management Infrastructure Operational
Encryption Key Escrow Operational
Endpoint Device Backup Operational
Endpoint Software and Configuration Management Operational
Mobile Device Management (MDM) Operational
Workstation Imaging Operational
Identity and Access Management Operational
Active Directory (Directory Services) Operational
CyberArk (Privileged Account Management) Operational
Duo Core Authentication Service (Authentication and Authorization Services) Operational
Kerberos (Authentication and Authorization Services) Operational
LDAP (Directory Services) Operational
Northwestern Online Directory (Directory Services) Operational
NUValidate (NETID Services) Operational
Shibboleth (Authentication and Authorization Services) Operational
Web Single Sign-On (Authentication and Authorization Services) Operational
Wildcat Finder Operational
1Password (Password Management) Operational
Cayosoft (Directory Services) Operational
Information Security Operational
Client Antivirus Software (Secure Computing) Operational
Data Center Firewall Rule Modification (Secure Computing) Operational
Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing) Operational
Endpoint Security Software (Secure Computing) Operational
InCommon Certificates (SSL Certificate Creation) Operational
Managed Firewall Services (Secure Computing) Operational
Identity System Integration (Identity and Access Management) Operational
Infrastructure Operational
Amazon Web Services (AWS) (Cloud Service) Operational
Cooling Systems (Data Center Facilities) Operational
DHCP (Network Management) Operational
DNS (Network Management) Operational
Domain Name and Address Management (DNS/DHCP) (Network Management) Operational
Electrical Systems (Data Center Facilities) Operational
Enterprise Backup and Restore Services (Server Management) Operational
Enterprise File Services (Isilon) Operational
Firewall (Network Management) Operational
GitHub (Cloud Service) Operational
Google Cloud (GCP) (Cloud Service) Operational
Intercampus Connectivity (Network Connectivity) Operational
Load Balancing (Network Connectivity) Operational
Microsoft AZURE (Cloud Service) Operational
Network Access Control (NAC) (Network Management) Operational
Network User Status Agent (NUSA) (Network Management) Operational
Network Time Protocol (NTP) (Network Management) Operational
NUCloud (Server Management) Operational
Oracle RAC (Server Management) Operational
Remote Access -Virtual Private Network (VPN) (Network Connectivity) Operational
SolarWinds (Server Management) Operational
SSL VPN (Network Connectivity) Operational
Utility Power (Data Center Facilities) Operational
Virtual Server Hosting (Server Management) Operational
Wired Network Services (Network Connectivity) Operational
Wireless Network Services (Network Connectivity) Operational
Decommission Virtual Server (Server Management) Operational
PINNACLE (Network Management) Operational
Internet Network Services (Network Connectivity) Operational
Anypoint Platform (Integration Services) Operational
DataHub (Integration Services) Operational
EventHub (Integration services) Operational
API Management Platform (Integration Services) Operational
Professional Services Operational
IT Knowledge Base Service (Service Delivery and Support) Operational
Service Management Platform (Service Delivery and Support) Operational
Research Technologies and Support Operational
Kellogg Linux Cluster (KLC) (Server Management) Operational
MRI Cluster (Server Management) Operational
NUCore Operational
Quest Analytics Nodes Operational
Quest High-Performance Computing Cluster (HPCC) (Server Management) Operational
Research Data Storage Service (RDSS) Operational
Globus (RDMS) Operational
Electronic Research Notebook Service (ERNS) Operational
Software and Applications Operational
Adobe Creative Cloud (Administrative/Business) Operational
MATLAB (Research Tools) Operational
Qualtrics (Research Tools) Operational
SPSS (Research Tools) Operational
Northwestern Print Operational
Teaching and Learning Systems Operational
Canvas (Digital Learning Tools) Operational
Library Services Operational
Panopto (Digital Learning Tools) Operational
Technology Support Services Operational
CONDUITS Operational
G Suite Student Email Accounts Operational
Remote Support Assistance Operational
Statuspage Page Access Users Operational
Voice Services Operational
Call Centers (Videoconferencing and Telephones) Operational
Cellular Services (Videoconferencing and Telephones) Operational
Conference Bridge Operational
Local Calling Operational
Long Distance Calling Operational
Speech Attendant Operational
Telephone Services (Videoconferencing and Telephones) Operational
Two-Way Radios (Videoconferencing and Telephones) Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

(60611) NUFinancials | June 2026 CSPU Patch | Sat 06/27 Jun 27, 2026 07:00-15:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jun 22, 2026 - 17:27 CDT

(60557) Two-Way Radio System Preventive Maintenance-Evanston Campus Jun 29, 2026 06:00-08:00 CDT

Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure on the Evanston Campus Monday June 29 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 1 hour between 6:00 am to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Posted on Jun 22, 2026 - 15:17 CDT

(60558) Two-Way Radio System Preventive Maintenance-Ryan Field Jun 30, 2026 06:00-08:00 CDT

Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure at the Ryan Field Two-Way Radio site Tuesday June 30 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 1 hour between 6:00 am to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Posted on Jun 22, 2026 - 15:17 CDT

(60572) Chicago & Evanston Network Equipment Maintenance Jun 30, 2026 06:00-08:00 CDT

Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
2190 CAMPUS DR Nanofabrication/ Ryan Hall
1820 CHICAGO AV Allison Hall
625 N MICHIGAN AVE
Posted on Jun 22, 2026 - 13:23 CDT

(60573) Evanston Network Equipment Maintenance Jul 1, 2026 06:00-08:00 CDT

Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
2245 SHERIDAN RD Sargent Residence Hall
2315 CAMPUS DR North Garage
2705 ASHLAND AV McGaw Memorial Hall/Welsh-Ryan Arena
Posted on Jun 22, 2026 - 13:23 CDT

(60559) Two-Way Radio System Preventive Maintenance-Chicago Campus Jul 2, 2026 06:00-08:00 CDT

Our vendor will be performing preventive maintenance on Two-Way Radio infrastructure on the Chicago Campus Thursday July 2 6:00 am to 8:00 am. Two-Way Radio coverage inside buildings will be impacted and outdoor coverage will be reduced for 1 hour between 6:00 am to 7:00 am for the planned work. Local & Remote Dispatch will not see a service interruption.
Posted on Jun 22, 2026 - 15:17 CDT

(59126) GlobalProtect VPN Mandatory Upgrade Jul 7, 2026 07:30-08:30 CDT

Northwestern IT is upgrading GlobalProtect, the University’s Virtual Private Network (VPN). Users can self-upgrade starting Tuesday July 7, at 7:30AM. The upgrade addresses security vulnerabilities and aligns the University with the vendor’s upgrade window recommendations.
Posted on May 22, 2026 - 10:37 CDT
Jun 27, 2026

Unresolved incidents: (60786) CAESAR will be unavailable on Saturday, June 27, 2026 from 6 AM to 12 PM, Significant delays in email delivery to consumer Gmail accounts.

Jun 26, 2026
Quest Research Computing Cluster June Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 15:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 08:00 CDT
Scheduled - Quest Analytics Nodes, the Genomics Compute Cluster (GCC), the Kellogg Linux Cluster (KLC), and Quest OnDemand, will be unavailable for scheduled maintenance starting at 8 a.m. on Monday, June 22, and ending at 5 p.m. on Friday, June 26.

Service Improvements:
• Faster compute time due to improved intra- and inter-node GPU communication.
• Faster job recovery (via expedited job requeue on node failure) and improved job monitoring (via new job filtering options based on runtime) through scheduler upgrade to Slurm v25.11.
• FastX4 will be available to provide a more reliable and secure remote desktop experience (FastX3 desktop client can still be used to connect to Quest after the maintenance).
• Improved GPU software performance and developer productivity through updates to CUDA 13.3, including enhanced libraries, tooling, and support for emerging AI models
• Required patching, software upgrades, and equipment maintenance.

Impact on Quest and Globus Users:
• Jobs with a wall time extending into the maintenance period will not run. (These jobs will receive a "ReqNodeNotAvail, Reserved_for_maintenance" message).
• Access to Quest (including Quest Analytics Nodes, GCC, and KLC) will be unavailable.
• Jobs and processes running when the maintenance begins will be canceled.
• Globus will not be available to transfer data to/from Quest.
• The expiration dates of all user files in the Quest global scratch space will be extended to 30 days following the maintenance.

For any questions about this maintenance, please contact quest-help@northwestern.edu.
Apr 13, 14:27 CDT
Solarwinds ~ brief outage at noon to update some services to instantiate a minor config change
Completed - The scheduled maintenance has been completed.
Jun 26, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 12:00 CDT
Scheduled - Solarwinds ~ brief outage at noon to update some services to instantiate a minor config change
Jun 26, 11:43 CDT
211 East Superior - Ninth Floor Network Service Interruption
Resolved - Posted service interruption has been resolved, wired, wireless, and telephone services are now working as expected.
Jun 26, 09:50 CDT
Update - Northwestern Information Technology is currently working on resolving this issue

The next update will be provided at 10:30 CDT.
Jun 26, 09:30 CDT
Investigating - Northwestern Information Technology is investigating an issue causing a service interruption to wired, wireless, and telephone services on a portion of the ninth floor at 211 East Superior.

The next update will be provided at 9:00 CDT.
Jun 26, 06:11 CDT
(60571) Chicago & Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
320 E SUPERIOR ST Searle Medical Research Building
2200 CAMPUS DR Pancoe-Evanston Northwestern Healthcare Life Science
Jun 22, 13:23 CDT
Jun 25, 2026
Shibboleth Authentication Failure
Resolved - This incident has been resolved.
Jun 25, 18:18 CDT
Monitoring - Northwestern IT has implemented a fix for the observed Shibboleth authentication issues and is monitoring to ensure it is stable.

The next update will be provided by 8:00 PM, 6/25/2026.
Jun 25, 17:46 CDT
Update - Northwestern IT is investigating authentication failures for Shibboleth-connected applications, including Global Protect VPN, Cascade CMS, Northwestern Library, and CERES.

The next update will be provided by 8:00 PM, 6/25/2026.
Jun 25, 17:22 CDT
Investigating - Northwestern IT has received reports of users unable to connect to the campus network using the GlobalProtect VPN and receiving 'Authentication failed' messages when attempting to sign on. Northwestern IT is investigating the issue.

The next update will be provided by 8:00 PM, 6/25/2026.
Jun 25, 17:00 CDT
(60570) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
1897 SHERIDAN RD University Hall
1801 MAPLE AV 1801 Maple Ave
1870 CAMPUS DR McCormick Foundation Center
Jun 22, 13:23 CDT
Jun 24, 2026
(60317) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
1201 DAVIS
1007 CHURCH
Jun 15, 10:59 CDT
Jun 23, 2026
Jacobs Center - FM-Related Black-Out Test
Completed - The scheduled maintenance has been completed.
Jun 23, 23:40 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 18:30 CDT
Scheduled - Northwestern Information Technology will be conducting a building black-out test in coordination with the NU electrical shop and the Evanston Fire Department.
Jun 23, 16:56 CDT
(60484) Wireless Network Equipment Maintenance
Completed - Northwestern Information Technology is postponing this maintenance activity to a later date to address issues which have emerged in the preparation for this work.
Jun 23, 12:42 CDT
Scheduled - Northwestern Information Technology will be implementing a software configuration change to the wireless network infrastructure. This update is intended to improve the security posture of the eduroam wireless network.
For additional details, please visit: https://www.it.northwestern.edu/about/news-events/2026/deadline-to-switch-to-northwesterns-modernized-eduroam-sign-in-approaching.html
Devices that have not been updated to use certificate-based authentication on the eduroam network will no longer be able to connect. The other wireless networks such as Guest-Northwestern and Device-Northwestern will not be affected by this change.
Jun 18, 10:08 CDT
(59125) GlobalProtect VPN Self-Upgrade
Completed - The scheduled maintenance has been completed.
Jun 23, 08:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 07:30 CDT
Scheduled - Northwestern IT is upgrading GlobalProtect, the University’s Virtual Private Network (VPN). Users can self-upgrade starting Tuesday June 23, at 7:30AM. The upgrade addresses security vulnerabilities and aligns the University with the vendor’s upgrade window recommendations.
May 22, 10:37 CDT
(60316) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
2205 TECH DR Hogan Building
2121 SHERIDAN RD Garrett-Evangelical Theological Seminary
618 LIBRARY PL Family Institute
Jun 15, 10:59 CDT
Jun 22, 2026
Jacobs Center - FM Related Black-out Test
Completed - The scheduled maintenance has been completed.
Jun 22, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:00 CDT
Scheduled - Northwestern Information Technology will be conducting a building black-out test in coordination with the NU electrical shop and the Evanston fire department.
May 11, 08:10 CDT
Zoom Service Interruption
Resolved - Service has been restored to Zoom. Northwestern Information Technology continues to see normal performance and have been notified by the vendor that a fix was successfully applied to the underlying issue. We are closing this posting.
Jun 22, 13:00 CDT
Update - Northwestern Information Technology continues to see normal performance on Zoom. We will continue to monitor the service, and the next update will be made by 14:00 CDT.
Jun 22, 11:44 CDT
Monitoring - The vendor has informed Northwestern Information Technology that they have implemented a fix and are observing normal performance on Zoom. We will continue to monitor performance and will post an update by 12:00 CDT.
Jun 22, 10:10 CDT
Identified - Vendor has identified root cause and is working to fully restore services.

At this time Northwestern users are reporting successful logins to Zoom meetings.

More details from Zoom can be found here: https://www.zoomstatus.com/incidents/l2fft0vnwxq5

Next update will be posted by 11:00 CDT
Jun 22, 09:57 CDT
Investigating - Northwestern Information Technology is currently investigating a service interruption affecting Zoom meetings. We will post the next update by 11:00 CDT.
Jun 22, 09:32 CDT
SolarWinds System Patching
Completed - Northwestern Information Technology has completed updates to SolarWinds. We are closing this posting.
Jun 22, 10:53 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 09:15 CDT
Scheduled - Northwestern Information Technology will be preforming regular upgrades to the SolarWinds platform. The service will be intermittently available until the patching is complete. This work is expected to last three hours until 12:00 CDT today, 06/22/2026.
Jun 22, 09:06 CDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
(60315) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 19, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
2120 CAMPUS DR Annenberg Hall
1860 CAMPUS DR Crowe Hall
1949 CAMPUS DR Theatre and Interpretation Center
Jun 15, 10:59 CDT
Jun 18, 2026
(60314) Chicago & Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 18, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
1725 ORRINGTON AV McManus Living-Learning Center
1603 ORRINGTON AV
680 N LAKE SHORE DR
Jun 15, 10:59 CDT
Jun 17, 2026
Oracle PeopleSoft Service Interruption
Resolved - This incident has been resolved.
Jun 17, 16:26 CDT
Identified - Oracle has released high-priority patches that Northwestern Information Technology will be applying starting at 12:00 CDT on 6/17/26 for myHR, CAESAR, and NUFinancials. Users may be logged out of systems but will be able to log back in immediately to reconnect. The next update will be posted by 17:00 CDT.
Jun 17, 11:29 CDT
(60053) Evanston and Chicago Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
2235 CAMPUS DR
357 E CHICAGO AV Levy Mayer Hall
633 CLARK Rebecca Crown Center
350 E SUPERIOR ST Robert McCormick Hall
555 CLARK
Jun 8, 10:45 CDT
Jun 16, 2026
(60052) Evanston Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:00 CDT
Scheduled - Northwestern Information Technology will be making a software configuration change to the wired network infrastructure at the locations listed below. There will be a brief interruption, less than 1 minute as the change is made. This work is being performed to enable Network Authentication on the infrastructure. Devices that do not support Network Authentication will continue to operate normally. Additional information about the refresh project can be found at the following link. https://www.it.northwestern.edu/about/it-projects/data-network-authentication-deployment/

Locations:
1915 MAPLE AV Engelhart Hall
70 ARTS CIRCLE DR Bienen School of Music
2170 CAMPUS DR Silverman Hall
1835 HINMAN AV
Jun 8, 10:45 CDT
Jun 15, 2026
SolarWinds Degraded Performance
Resolved - This incident has been resolved.
Jun 15, 23:54 CDT
Investigating - Northwestern Information Technology has identified an issue causing degraded performance for SolarWinds. Support staff are working to resolve the issue as soon as possible.

The next update will be provided by 20:00 CDT
Jun 15, 17:15 CDT
(615321) SolarWinds (Server Management) Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 13:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 11:37 CDT
Scheduled - The scheduled maintenance for SolarWinds (Server Management) has been extended to 13:00 CDT.
Jun 15, 11:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 11:10 CDT
Scheduled - SolarWinds (Server Management) is undergoing maintenance to rollback recent changes, and will be unavailable during the scheduled maintenance window.
Jun 15, 11:05 CDT
(615321) SolarWinds (Server Management) Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 10:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 09:10 CDT
Scheduled - SolarWinds (Server Management) will undergo scheduled maintenance and be intermittently unavailable during the scheduled maintenance window.
Jun 15, 09:07 CDT
(60299) Schedule Maintenance for CAESAR to Apply Financial Aid OB3 POC2 and POC3 into Production on Monday, June 15, 2026 (4am - 6am CT)
Completed - The scheduled maintenance has been completed.
Jun 15, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 04:00 CDT
Scheduled - Please note the new schedule for CAESAR downtime.

CAESAR will be unavailable on Monday, June 15, 2026, from 4:00 AM to 6:00 AM CST to apply Financial Aid OB3 POC2 and POC3 into Production.
Jun 13, 21:44 CDT
Jun 14, 2026
Cognos and Research Portal Service Interruption
Resolved - This incident has been resolved.
Jun 14, 20:52 CDT
Investigating - Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable.

IT support staff are working with the vendor to restore full service as quickly as possible.

The next update will be provided by Monday June 15, 2026 at 8:00 CDT.
Jun 14, 17:31 CDT
Jun 13, 2026

No incidents reported.

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