(10912) Converting Footprints to Read Only Mode

Scheduled Maintenance Report for Northwestern Information Technology

Completed

The scheduled maintenance has been completed.

Posted Jan 31, 2023 - 19:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 31, 2023 - 17:00 CST

Scheduled

On January 17th at 5:00pm, we will be removing agents’ ability to update tickets in FootPrints, disconnecting it from email service, and moving it behind the Northwestern VPN. Access to FootPrints will continue for all agents to enable old ticket review and lookup for the foreseeable future.

Posted Jan 09, 2023 - 15:40 CST

This scheduled maintenance affected: Professional Services | Service Delivery and Support (Service Management Platform).