Cognos Self-Service Reporting and Data Visualization Service Interruption

Incident Report for Northwestern Information Technology

Resolved

This incident has been resolved.

Posted Sep 14, 2026 - 09:37 CDT

Identified

Support staff have identified root cause and are implementing a fix to restore services at this time.

The next update will be provided by 10:00 CDT

Posted Sep 14, 2026 - 08:23 CDT

Investigating

Northwestern Information Technology is investigating an issue causing a service interruption for Cognos Self-Service Reporting and Data Visualization.

Support staff are working to restore service as quickly as possible.

The next update will be provided by 8:30 CDT.

Posted Sep 14, 2026 - 07:39 CDT

This incident affected: Administrative and Business (Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), Research Portal (Research Administration Systems)).