Facilities Connect Service Interruption

Incident Report for Northwestern Information Technology

Resolved

Northwestern Information Technology confirms the incident has been resolved for Facilities Connect.

Posted Jun 19, 2024 - 06:14 CDT

Monitoring

Northwestern Information Technology has monitored a recovery of services for Facilities Connect. Support staff will continue to test and monitor.

The next update will be provided by 7:00 CDT.

Posted Jun 19, 2024 - 06:10 CDT

Investigating

Northwestern Information Technology has identified a service interruption with Facilities Connect. The vendors has been contacted and troubleshooting is underway. Support staff will monitor the status of Facilities Connect overnight and provide status updates as they become available.

The next update will be posted on Tuesday by 6:00 CDT

Posted Jun 19, 2024 - 00:22 CDT

This incident affected: Administrative and Business (Facilities Connect (Facilities)).