Blank Desktop Background Fix - Reboot Computer

Incident Report for Northwestern Information Technology

Resolved

This incident has been resolved.

Posted Oct 09, 2026 - 11:10 CDT

Identified

If you are experiencing a black or solid color desktop background, please reboot your computer, and if you are off campus, please make sure you are first connected to the VPN. There was an issue with the domain policy that has since been resolved, but it may take time for it to reach all computers.

Posted Oct 09, 2026 - 11:02 CDT

This incident affected: Identity and Access Management (Active Directory (Directory Services)).