Cognos and Research Portal Service Interruption

Incident Report for Northwestern Information Technology

Resolved

This incident has been resolved.

Posted Jul 08, 2026 - 14:15 CDT

Monitoring

Northwestern Information Technology has implemented a fix and services are returning to normal operation at this time.

We will continue to monitor for any issues.

The next update will be provided by 15:00 CDT.

Posted Jul 08, 2026 - 13:56 CDT

Identified

Northwestern Information Technology has identified an issue with Cognos and Research Portal impacting a subset of services.

IT support staff are working to restore full service as quickly as possible.

The next update will be provided by 14:00 CDT.

Posted Jul 08, 2026 - 13:12 CDT

This incident affected: Administrative and Business (Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), Research Portal (Research Administration Systems)).