Northwestern Information Technology has resolved the delivery issues affecting gmail.com recipients from Northwestern faculty, staff, and students. However, alumni forwarding accounts that forward mail to gmail.com continue to experience delivery disruptions.
Posted Jul 02, 2026 - 10:20 CDT
Update
Northwestern Information Technology continues to work on this issue. We are not currently seeing issues with messages from the Northwestern community to gmail.com addresses. However, forwarding accounts are seeing intermittent delivery failures.
Next update will be on Thursday, July 2nd at 10:00 CDT.
Posted Jul 01, 2026 - 11:01 CDT
Update
We continue to work on this issue. We are not currently seeing issues with messages from the Northwestern community to gmail.com addresses. However, forwarding accounts are seeing intermittent delivery failures.
Next update will be on Wednesday, Jul 1, 2026 - 10:00 CDT
Posted Jun 30, 2026 - 09:48 CDT
Update
We continue to work on this issue. We are not currently seeing issues with messages from the Northwestern community to gmail.com addresses. However, forwarding accounts are seeing intermittent delivery failures.
Next update will be on Tuesday, Jun 30, 2026 - 10:00 CDT
Posted Jun 29, 2026 - 09:15 CDT
Update
Northwestern Information Technology continues to work on the issue and is investigating additional options for resolution.
Next update will be on Monday, June 29, 2026 at 10:00 CDT.
Posted Jun 26, 2026 - 10:01 CDT
Monitoring
Northwestern University IT has implemented a workaround for Northwestern community email outbound to consumer Gmail accounts. However, accounts that forward to @gmail.com addresses are still impacted.
The next update will be on June 26, 2026 at 10:00 CDT.
Posted Jun 25, 2026 - 19:15 CDT
Update
Northwestern Information Technology continues to work on the issue and is investigating additional options for resolution.
Posted Jun 25, 2026 - 10:39 CDT
Update
We are continuing to investigate this issue and have taken steps in an attempt to mitigate the impact.
Next update will be on June 25, 2026 at 10 CDT.
Posted Jun 24, 2026 - 18:12 CDT
Investigating
We are currently investigating an issue causing significant delays in email delivery to consumer Gmail accounts, including messages from forwarding accounts. Messages sent to Gmail recipients may take substantially longer than expected to arrive. Northwestern IT is working to resolve the issue and will provide updates here as more information becomes available.
Posted Jun 24, 2026 - 10:23 CDT
This incident affects: Communication and Collaboration (G Suite (Email and Calendaring)).