Jabber Certificate Errors

Resolved

This incident has been resolved.
Posted Nov 05, 2026 - 15:28 CST

Identified

Northwestern University Information Technology is deploying a fix for users experiencing certificate errors when attempting to sign into Jabber.

NUIT will provide the next update at 15:30 CST, 11/5/26.
Posted Nov 05, 2026 - 13:54 CST

Investigating

Northwestern University Information Technology is receiving reports from Jabber users of a certificate issue when logging in.

We are currently troubleshooting and will provide the next update at 14:00 CST, 11/5/26.
Posted Nov 05, 2026 - 09:48 CST
This incident affected: Voice Services (Telephone Services (Videoconferencing and Telephones)).