Chicago Network Service Interruption

Incident Report for Northwestern Information Technology

Resolved

Northwestern Information Technology has confirmed that the network has been restored and is operating normally. We are closing this posting.

Posted Apr 07, 2026 - 08:53 CDT

Update

Northwester Information Technology is continuing to investigate this issue. The next update will be posted by 09:30 CDT.

Posted Apr 07, 2026 - 08:14 CDT

Investigating

Northwestern Information Technology is investigating an issue effecting a small number of devices on the Chicago network effecting 303 East Chicago Ave, Montgomery Ward Building after planned maintenance. The next status update will be made by 08:30 CDT

Posted Apr 07, 2026 - 07:06 CDT

This incident affected: Infrastructure (Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)).