Evanston Campus Network Service Interruption
Resolved
This incident has been resolved.
Posted Nov 07, 2024 - 16:07 CST
Monitoring
IT support staff have received no additional reports of intermittent connectivity.

Barring any further reports, the final update will be posted by 3:30 CST.
Posted Nov 07, 2024 - 14:35 CST
Update
IT support staff continue to investigate reports of intermittent connectivity.

The next update will be provided by 14:30 CST.
Posted Nov 07, 2024 - 13:29 CST
Update
IT support staff continue to investigate reports of intermittent connectivity.

The next update will be provided by 13:30 CST.
Posted Nov 07, 2024 - 12:39 CST
Update
600 Haven is being added to the affected buildings list.

40 ARTS CIRCLE DR
90 ALHAMBRA PLAZA
600 FOSTER
600 HAVEN
605 GARRETT PL
617 LIBRARY PL
617 FOSTER
618 GARRETT PL
618 LIBRARY PL
619 EMERSON
620 LIBRARY PL
621 GARRETT PL
625 GARRETT PL
626 LIBRARY PL
629 FOSTER
1501 CENTRAL
1501 CENTRAL ST
1902 SHERIDAN RD
1908 SHERIDAN RD
1914 SHERIDAN RD
1918 SHERIDAN RD
1927 ORRINGTON AV
1936 SHERIDAN RD
1937 SHERIDAN RD
1940 SHERIDAN RD
1949 CAMPUS DR
1970 CAMPUS DR
1999 CAMPUS DR
2000 SHERIDAN RD
2001 SHERIDAN RD
2001 SHERIDAN RD
2003 SHERIDAN RD
2006 SHERIDAN RD
2010 SHERIDAN RD
2016 SHERIDAN RD
2026 N CAMPUS DR
2029 SHERIDAN RD
2033 SHERIDAN RD
2040 SHERIDAN RD
2046 SHERIDAN RD
2110 SHERIDAN RD
2121 SHERIDAN RD
2122 SHERIDAN RD
2221 CAMPUS DR
2235 CAMPUS DR
2250 SHERIDAN RD
2255 CAMPUS DR
2310 SHERIDAN RD
2701 ASHLAND AV
2705 ASHLAND AV
2707 ASHLAND AV
3095 N. Oak Grove Ave

The next update will be provided by 12:30 CST.
Posted Nov 07, 2024 - 10:42 CST
Identified
Northwestern Information Technology has identified an issue with network services impacting a subset of services on the Evanston Campus.

IT support staff are investigating reports of intermittent connectivity affecting a number of buildings on the Evanston Campus. A list of affected buildings is provided below.

IT support staff are working to restore service at this time.

40 ARTS CIRCLE DR
90 ALHAMBRA PLAZA
600 FOSTER
605 GARRETT PL
617 LIBRARY PL
617 FOSTER
618 GARRETT PL
618 LIBRARY PL
619 EMERSON
620 LIBRARY PL
621 GARRETT PL
625 GARRETT PL
626 LIBRARY PL
629 FOSTER
1501 CENTRAL
1501 CENTRAL ST
1902 SHERIDAN RD
1908 SHERIDAN RD
1914 SHERIDAN RD
1918 SHERIDAN RD
1927 ORRINGTON AV
1936 SHERIDAN RD
1937 SHERIDAN RD
1940 SHERIDAN RD
1949 CAMPUS DR
1970 CAMPUS DR
1999 CAMPUS DR
2000 SHERIDAN RD
2001 SHERIDAN RD
2001 SHERIDAN RD
2003 SHERIDAN RD
2006 SHERIDAN RD
2010 SHERIDAN RD
2016 SHERIDAN RD
2026 N CAMPUS DR
2029 SHERIDAN RD
2033 SHERIDAN RD
2040 SHERIDAN RD
2046 SHERIDAN RD
2110 SHERIDAN RD
2121 SHERIDAN RD
2122 SHERIDAN RD
2221 CAMPUS DR
2235 CAMPUS DR
2250 SHERIDAN RD
2255 CAMPUS DR
2310 SHERIDAN RD
2701 ASHLAND AV
2705 ASHLAND AV
2707 ASHLAND AV
3095 N. Oak Grove Ave


The next update will be provided by 11:30 CST.
Posted Nov 07, 2024 - 10:23 CST
This incident affected: Voice Services (Telephone Services (Videoconferencing and Telephones)) and Infrastructure (Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)).