645 N. Michigan Avenue Network Service Interruption

Incident Report for Northwestern Information Technology

Resolved

Northwestern Information Technology confirms the incident is resolved for 645 N. Michigan Avenue after an issue with a network switch was resolved. Service was fully restored at 23:34 CDT.

Posted Sep 20, 2023 - 23:41 CDT

Identified

Northwestern Information Technology has identified a service interruption for wired, wireless, and telephone services at 645 N. Michigan Avenue. A technician will be dispatched to resolve an issue with a network switch. The next update will be provided by 09:00 CDT on Thursday.

Posted Sep 20, 2023 - 23:11 CDT

This incident affected: Voice Services (Telephone Services (Videoconferencing and Telephones)) and Infrastructure (Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)).