Medill School of Journalism at 44 MONTGOMERY, SAN FRANCISCO, CA - Service Interruption

Resolved

The incident has been resolved.
Posted Nov 22, 2025 - 09:10 CST

Update

The ISP vendor is still working with on-site support staff to resolve this issue as quickly as possible. We have not yet received a projected resolution time.

The next update will be provided by Saturday, November 22, at 09:00 CDT/CST.
Posted Nov 21, 2025 - 18:00 CST

Identified

Northwestern Information Technology has identified a power issue at the posted location impacting a subset of services.

On-site support staff are working to restore full service as quickly as possible.

The vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time.

The next update will be provided by 18:00 CDT/CST.
Posted Nov 21, 2025 - 15:59 CST
This incident affected: Voice Services (Telephone Services (Videoconferencing and Telephones), Two-Way Radios (Videoconferencing and Telephones)) and Infrastructure (Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)).